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Reminders crash Outlook

Microsoft Outlook

 
 
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Unread 04-12-2007, 08:34 AM   #1
BobB
Guest
 
Posts: n/a
Reminders crash Outlook

I recently upgraded to Vista and Outlook 2007. I love them both, but
whenever a reminder pops up in Outlook, it crashes the program, giving the
error window "Microsoft Office Outlook has stopped working ... A problem
caused the program to stop working correctly. Please close the program."

I've seen the questions and solutions about cleaning up old reminders and
recurring reminders, and I've done all that. Problem continues. In fact, if
I enter a brand new simple appointment with a reminder, when it's time for
the reminder to pop up, Outlook will crash with the error message described
above.

How can I fix this?

Oh, more info about my setup. I'm using Exchange server through an ASP, and
they also run Blackberry enterprise server for me.
--
Bob
 
Unread 04-12-2007, 10:43 AM   #2
Roady [MVP]
Guest
 
Posts: n/a
Re: Reminders crash Outlook

What is logged to the Event Viewer regarding this?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook******/
Real World Questions, Real World Answers

-----

"BobB" <BobB@discussions.microsoft.com> wrote in message
news:57EDE172-6F5E-48EC-A029-E3DEC052ADC0@microsoft.com...
> I recently upgraded to Vista and Outlook 2007. I love them both, but
> whenever a reminder pops up in Outlook, it crashes the program, giving the
> error window "Microsoft Office Outlook has stopped working ... A problem
> caused the program to stop working correctly. Please close the program."
>
> I've seen the questions and solutions about cleaning up old reminders and
> recurring reminders, and I've done all that. Problem continues. In fact,
> if
> I enter a brand new simple appointment with a reminder, when it's time for
> the reminder to pop up, Outlook will crash with the error message
> described
> above.
>
> How can I fix this?
>
> Oh, more info about my setup. I'm using Exchange server through an ASP,
> and
> they also run Blackberry enterprise server for me.
> --
> Bob


 
Unread 04-12-2007, 05:35 PM   #3
BobB
Guest
 
Posts: n/a
Re: Reminders crash Outlook

The 'general' tab says: "ID: 6, Application Name: Microsoft Office Outlook,
Application Version: 12.0.6023.5000, Microsoft Office Version:
12.0.6021.5000. This session was terminated unexpectedly."

The 'details' tab says: "- System
- Provider
[ Name] Microsoft Office 12 Sessions
- EventID 7003
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2007-12-04T16:31:29.000Z
EventRecordID 216
Channel OSession
Computer bob-p4
Security
- EventData
6
Microsoft Office Outlook
12.0.6023.5000
12.0.6021.5000"


--
Bob


"Roady [MVP]" wrote:

> What is logged to the Event Viewer regarding this?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook******/
> Real World Questions, Real World Answers
>
> -----
>
> "BobB" <BobB@discussions.microsoft.com> wrote in message
> news:57EDE172-6F5E-48EC-A029-E3DEC052ADC0@microsoft.com...
> > I recently upgraded to Vista and Outlook 2007. I love them both, but
> > whenever a reminder pops up in Outlook, it crashes the program, giving the
> > error window "Microsoft Office Outlook has stopped working ... A problem
> > caused the program to stop working correctly. Please close the program."
> >
> > I've seen the questions and solutions about cleaning up old reminders and
> > recurring reminders, and I've done all that. Problem continues. In fact,
> > if
> > I enter a brand new simple appointment with a reminder, when it's time for
> > the reminder to pop up, Outlook will crash with the error message
> > described
> > above.
> >
> > How can I fix this?
> >
> > Oh, more info about my setup. I'm using Exchange server through an ASP,
> > and
> > they also run Blackberry enterprise server for me.
> > --
> > Bob

>
>

 
Unread 04-12-2007, 06:22 PM   #4
BobB
Guest
 
Posts: n/a
Re: Reminders crash Outlook

The 'general' tab says: "ID: 6, Application Name: Microsoft Office Outlook,
Application Version: 12.0.6023.5000, Microsoft Office Version:
12.0.6021.5000. This session was terminated unexpectedly."

The 'details' tab says: "- System
- Provider
[ Name] Microsoft Office 12 Sessions
- EventID 7003
[ Qualifiers] 0
Level 3
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2007-12-04T16:31:29.000Z
EventRecordID 216
Channel OSession
Computer bob-p4
Security
- EventData
6
Microsoft Office Outlook
12.0.6023.5000
12.0.6021.5000"


--
Bob


"Roady [MVP]" wrote:

> What is logged to the Event Viewer regarding this?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook******/
> Real World Questions, Real World Answers
>
> -----
>
> "BobB" <BobB@discussions.microsoft.com> wrote in message
> news:57EDE172-6F5E-48EC-A029-E3DEC052ADC0@microsoft.com...
> > I recently upgraded to Vista and Outlook 2007. I love them both, but
> > whenever a reminder pops up in Outlook, it crashes the program, giving the
> > error window "Microsoft Office Outlook has stopped working ... A problem
> > caused the program to stop working correctly. Please close the program."
> >
> > I've seen the questions and solutions about cleaning up old reminders and
> > recurring reminders, and I've done all that. Problem continues. In fact,
> > if
> > I enter a brand new simple appointment with a reminder, when it's time for
> > the reminder to pop up, Outlook will crash with the error message
> > described
> > above.
> >
> > How can I fix this?
> >
> > Oh, more info about my setup. I'm using Exchange server through an ASP,
> > and
> > they also run Blackberry enterprise server for me.
> > --
> > Bob

>
>

 
Unread 05-12-2007, 05:24 PM   #5
BobB
Guest
 
Posts: n/a
Re: Reminders crash Outlook

I'm still experiencing this problem. Any suggestions?
--
Bob


"BobB" wrote:

> The 'general' tab says: "ID: 6, Application Name: Microsoft Office Outlook,
> Application Version: 12.0.6023.5000, Microsoft Office Version:
> 12.0.6021.5000. This session was terminated unexpectedly."
>
> The 'details' tab says: "- System
> - Provider
> [ Name] Microsoft Office 12 Sessions
> - EventID 7003
> [ Qualifiers] 0
> Level 3
> Task 0
> Keywords 0x80000000000000
> - TimeCreated
> [ SystemTime] 2007-12-04T16:31:29.000Z
> EventRecordID 216
> Channel OSession
> Computer bob-p4
> Security
> - EventData
> 6
> Microsoft Office Outlook
> 12.0.6023.5000
> 12.0.6021.5000"
>
>
> --
> Bob
>
>
> "Roady [MVP]" wrote:
>
> > What is logged to the Event Viewer regarding this?
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook******/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "BobB" <BobB@discussions.microsoft.com> wrote in message
> > news:57EDE172-6F5E-48EC-A029-E3DEC052ADC0@microsoft.com...
> > > I recently upgraded to Vista and Outlook 2007. I love them both, but
> > > whenever a reminder pops up in Outlook, it crashes the program, giving the
> > > error window "Microsoft Office Outlook has stopped working ... A problem
> > > caused the program to stop working correctly. Please close the program."
> > >
> > > I've seen the questions and solutions about cleaning up old reminders and
> > > recurring reminders, and I've done all that. Problem continues. In fact,
> > > if
> > > I enter a brand new simple appointment with a reminder, when it's time for
> > > the reminder to pop up, Outlook will crash with the error message
> > > described
> > > above.
> > >
> > > How can I fix this?
> > >
> > > Oh, more info about my setup. I'm using Exchange server through an ASP,
> > > and
> > > they also run Blackberry enterprise server for me.
> > > --
> > > Bob

> >
> >

 
Unread 05-12-2007, 06:36 PM   #6
BobB
Guest
 
Posts: n/a
Re: Reminders crash Outlook

I'm still experiencing this problem. Any suggestions?
--
Bob


"BobB" wrote:

> The 'general' tab says: "ID: 6, Application Name: Microsoft Office Outlook,
> Application Version: 12.0.6023.5000, Microsoft Office Version:
> 12.0.6021.5000. This session was terminated unexpectedly."
>
> The 'details' tab says: "- System
> - Provider
> [ Name] Microsoft Office 12 Sessions
> - EventID 7003
> [ Qualifiers] 0
> Level 3
> Task 0
> Keywords 0x80000000000000
> - TimeCreated
> [ SystemTime] 2007-12-04T16:31:29.000Z
> EventRecordID 216
> Channel OSession
> Computer bob-p4
> Security
> - EventData
> 6
> Microsoft Office Outlook
> 12.0.6023.5000
> 12.0.6021.5000"
>
>
> --
> Bob
>
>
> "Roady [MVP]" wrote:
>
> > What is logged to the Event Viewer regarding this?
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook******/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "BobB" <BobB@discussions.microsoft.com> wrote in message
> > news:57EDE172-6F5E-48EC-A029-E3DEC052ADC0@microsoft.com...
> > > I recently upgraded to Vista and Outlook 2007. I love them both, but
> > > whenever a reminder pops up in Outlook, it crashes the program, giving the
> > > error window "Microsoft Office Outlook has stopped working ... A problem
> > > caused the program to stop working correctly. Please close the program."
> > >
> > > I've seen the questions and solutions about cleaning up old reminders and
> > > recurring reminders, and I've done all that. Problem continues. In fact,
> > > if
> > > I enter a brand new simple appointment with a reminder, when it's time for
> > > the reminder to pop up, Outlook will crash with the error message
> > > described
> > > above.
> > >
> > > How can I fix this?
> > >
> > > Oh, more info about my setup. I'm using Exchange server through an ASP,
> > > and
> > > they also run Blackberry enterprise server for me.
> > > --
> > > Bob

> >
> >

 
Unread 16-01-2008, 05:15 PM   #7
Danny
Guest
 
Posts: n/a
Re: Reminders crash Outlook

Hi Bob,

I was experiencing this exact same problem with Outlook on Office XP Pro. So I purchased Office 2007 Ultimate. Hoping it would go away. Same problem occurred.

As soon as a reminder popped up, outlook would crash. If I removed all reminders, it worked fine, but I need my reminders!!!

Finally, I fixed mine by disabling the chime that occurs when a reminder pops up.

In outlook 2007 it is:

Tools (menu)
Options (menu item)
Other (Tab)
Advanced Options (button)
Reminder Options (button)
Click the (box) "play reminder sound"
OK (button)
OK (button)
OK (button)

Hope this fixes your frustrations too!



 
Unread 16-01-2008, 05:17 PM   #8
BobB
Guest
 
Posts: n/a
Re: Reminders crash Outlook

Danny, you're a genius!

That was it. Once I turned off the reminder sound, the problem went away.
Unfortunately, I'd uninstalled Outlook 2007 and gone back to 2003, so I had
to reverse that. But all's good now.

Thank you very much!

Bob
--
Bob


"Danny" wrote:

> Hi Bob,
>
> I was experiencing this exact same problem with Outlook on Office XP Pro. So I purchased Office 2007 Ultimate. Hoping it would go away. Same problem occurred.
>
> As soon as a reminder popped up, outlook would crash. If I removed all reminders, it worked fine, but I need my reminders!!!
>
> Finally, I fixed mine by disabling the chime that occurs when a reminder pops up.
>
> In outlook 2007 it is:
>
> Tools (menu)
> Options (menu item)
> Other (Tab)
> Advanced Options (button)
> Reminder Options (button)
> Click the (box) "play reminder sound"
> OK (button)
> OK (button)
> OK (button)
>
> Hope this fixes your frustrations too!
>
>
>
>

 
Unread 16-01-2008, 06:25 PM   #9
Roady [MVP]
Guest
 
Posts: n/a
Re: Reminders crash Outlook

That's an interesting find. Do you happen to have some exotic sound codecs
installed?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook******/
Real World Questions, Real World Answers

-----

"Danny" <dulmer@shaw.ca> wrote in message
news:#zXWinlQIHA.484@TK2MSFTNGP06.phx.gbl...
> Hi Bob,
>
> I was experiencing this exact same problem with Outlook on Office XP Pro.
> So I purchased Office 2007 Ultimate. Hoping it would go away. Same
> problem occurred.
>
> As soon as a reminder popped up, outlook would crash. If I removed all
> reminders, it worked fine, but I need my reminders!!!
>
> Finally, I fixed mine by disabling the chime that occurs when a reminder
> pops up.
>
> In outlook 2007 it is:
>
> Tools (menu)
> Options (menu item)
> Other (Tab)
> Advanced Options (button)
> Reminder Options (button)
> Click the (box) "play reminder sound"
> OK (button)
> OK (button)
> OK (button)
>
> Hope this fixes your frustrations too!
>
>
>

 
 

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