After SP1, Outlook 2007 crashes when connecting to Exchange Server

Iccuwagn

I installed and configured Outlook 2007 (on a machine running Windows XP Pro
SP2) to connect to our work Exchange Server over a VPN connection. This
functioned flawlessly until installing Service Pack 1 for Office 2007. After
installing SP1, all other components of Office appear to be functioning
properly, but Outlook would crash whenever I tried to open it. After
crashing, Outlook would offer to open in safe mode the next time I tried to
run it, again crashing. Then it offered to detect and repair, with no
results. I deleted relevant files such as extend.dat, outcmd.dat,
frmcache.dat which with no results. Next I deleted my mail profile from
Control Panel and tried to recreate it. When I tried to verify my Exchange
user account, the Mail applet crashed with the following error dialog box:

Run a DLL as an App

Error signature

AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: olmapi32.dll
ModVer: 12.0.6211.1000 Offset: 00033e1e

I tried uninstalling and reinstalling Outlook with the same results. After a
little more testing, I realized that I could connect to a Hotmail account
without crashing. Now I am out of ideas for the time being. Anyone know what
SP1 for Office (or somehow, I) did to my computer and.or how to fix it?

Diane Poremsky

did you try office diagnostics?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?
Outlook 2007:

Outlook Tips by email:


Outlook Tips:
Outlook & Exchange Solutions Center:
Subscribe to Exchange Messaging Outlook newsletter:



"Iccuwagn" <> wrote in message
news:...
> I installed and configured Outlook 2007 (on a machine running Windows XP
> Pro
> SP2) to connect to our work Exchange Server over a VPN connection. This
> functioned flawlessly until installing Service Pack 1 for Office 2007.
> After
> installing SP1, all other components of Office appear to be functioning
> properly, but Outlook would crash whenever I tried to open it. After
> crashing, Outlook would offer to open in safe mode the next time I tried
> to
> run it, again crashing. Then it offered to detect and repair, with no
> results. I deleted relevant files such as extend.dat, outcmd.dat,
> frmcache.dat which with no results. Next I deleted my mail profile from
> Control Panel and tried to recreate it. When I tried to verify my Exchange
> user account, the Mail applet crashed with the following error dialog box:
>
> Run a DLL as an App
>
> Error signature
>
> AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: olmapi32.dll
> ModVer: 12.0.6211.1000 Offset: 00033e1e
>
> I tried uninstalling and reinstalling Outlook with the same results. After
> a
> little more testing, I realized that I could connect to a Hotmail account
> without crashing. Now I am out of ideas for the time being. Anyone know
> what
> SP1 for Office (or somehow, I) did to my computer and.or how to fix it?

Iccuwagn

Indeed, with no errors. Sorry for forgetting to mention that in my original
post.

"Diane Poremsky" wrote:

> did you try office diagnostics?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks?
> Outlook 2007:
>
> Outlook Tips by email:
>
>
> Outlook Tips:
> Outlook & Exchange Solutions Center:
> Subscribe to Exchange Messaging Outlook newsletter:
>
>
>
> "Iccuwagn" <> wrote in message
> news:...
> > I installed and configured Outlook 2007 (on a machine running Windows XP
> > Pro
> > SP2) to connect to our work Exchange Server over a VPN connection. This
> > functioned flawlessly until installing Service Pack 1 for Office 2007.
> > After
> > installing SP1, all other components of Office appear to be functioning
> > properly, but Outlook would crash whenever I tried to open it. After
> > crashing, Outlook would offer to open in safe mode the next time I tried
> > to
> > run it, again crashing. Then it offered to detect and repair, with no
> > results. I deleted relevant files such as extend.dat, outcmd.dat,
> > frmcache.dat which with no results. Next I deleted my mail profile from
> > Control Panel and tried to recreate it. When I tried to verify my Exchange
> > user account, the Mail applet crashed with the following error dialog box:
> >
> > Run a DLL as an App
> >
> > Error signature
> >
> > AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: olmapi32.dll
> > ModVer: 12.0.6211.1000 Offset: 00033e1e
> >
> > I tried uninstalling and reinstalling Outlook with the same results. After
> > a
> > little more testing, I realized that I could connect to a Hotmail account
> > without crashing. Now I am out of ideas for the time being. Anyone know
> > what
> > SP1 for Office (or somehow, I) did to my computer and.or how to fix it?
>

James Fleming

I've deployed Office 2007 SP1 to 40 HP PCs and 1 of them is showing exactly
this error and I too have followed all the recommended steps!

"Iccuwagn" wrote:

> Indeed, with no errors. Sorry for forgetting to mention that in my original
> post.
>
> "Diane Poremsky" wrote:
>
> > did you try office diagnostics?
> >
> > --
> > Diane Poremsky [MVP - Outlook]
> > Author, Teach Yourself Outlook 2003 in 24 Hours
> > Need Help with Common Tasks?
> > Outlook 2007:
> >
> > Outlook Tips by email:
> >
> >
> > Outlook Tips:
> > Outlook & Exchange Solutions Center:
> > Subscribe to Exchange Messaging Outlook newsletter:
> >
> >
> >
> > "Iccuwagn" <> wrote in message
> > news:...
> > > I installed and configured Outlook 2007 (on a machine running Windows XP
> > > Pro
> > > SP2) to connect to our work Exchange Server over a VPN connection. This
> > > functioned flawlessly until installing Service Pack 1 for Office 2007.
> > > After
> > > installing SP1, all other components of Office appear to be functioning
> > > properly, but Outlook would crash whenever I tried to open it. After
> > > crashing, Outlook would offer to open in safe mode the next time I tried
> > > to
> > > run it, again crashing. Then it offered to detect and repair, with no
> > > results. I deleted relevant files such as extend.dat, outcmd.dat,
> > > frmcache.dat which with no results. Next I deleted my mail profile from
> > > Control Panel and tried to recreate it. When I tried to verify my Exchange
> > > user account, the Mail applet crashed with the following error dialog box:
> > >
> > > Run a DLL as an App
> > >
> > > Error signature
> > >
> > > AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: olmapi32.dll
> > > ModVer: 12.0.6211.1000 Offset: 00033e1e
> > >
> > > I tried uninstalling and reinstalling Outlook with the same results. After
> > > a
> > > little more testing, I realized that I could connect to a Hotmail account
> > > without crashing. Now I am out of ideas for the time being. Anyone know
> > > what
> > > SP1 for Office (or somehow, I) did to my computer and.or how to fix it?
> >

benfreeman@gmail.com

I have the exact same issue. No exchange server connectivity after
SP1. Reinstall doesnt help, diags come up empty. Creating a new
outlook profile crashed the setup and I get the following debug
message popup:

Debug Assertion Failed!

Program: C:\Windows\system32\rundll32.exe
File: c:\program files\microsoft visual studio 8\vc\include\xtree
Line:293

Exrpression: map/set iterators incompatible

For information on how your program can cause an assertion failure,
see the visual C++ documentation on asserts.

(Press retry to debug the application)

Please help!

Thanks,
-Ben



On Dec 19, 8:26*am, James Fleming
<> wrote:
> I've deployed Office2007SP1to 40 HP PCs and 1 of them is showing exactly
> this error and I too have followed all the recommended steps!
>
>
>
> "Iccuwagn" wrote:
> > Indeed, with no errors. Sorry for forgetting to mention that in my original
> > post.
>
> > "Diane Poremsky" wrote:
>
> > > did you try office diagnostics?
>
> > > --
> > > Diane Poremsky [MVP -Outlook]
> > > Author, Teach YourselfOutlook2003 in 24 Hours
> > > Need Help with Common Tasks?
> > >Outlook2007:
>
> > >OutlookTips by email:
> > >
>
> > >OutlookTips:
> > >Outlook& Exchange Solutions Center:
> > > Subscribe to Exchange MessagingOutlooknewsletter:
> > > .LSOFT.COM
>
> > > "Iccuwagn" <> wrote in message
> > >news:...
> > > > I installed and configuredOutlook2007(on a machine running Windows XP
> > > > Pro
> > > > SP2) to connect to our work Exchange Server over a VPN connection. This
> > > > functioned flawlessly until installing Service Pack 1 for Office2007..
> > > > After
> > > > installingSP1, all other components of Office appear to be functioning
> > > > properly, butOutlookwould crash whenever I tried to open it. After
> > > > crashing,Outlookwould offer to open in safe mode the next time I tried
> > > > to
> > > > run it, again crashing. Then it offered to detect and repair, with no
> > > > results. I deleted relevant files such as extend.dat, outcmd.dat,
> > > > frmcache.dat which with no results. Next I deleted my mail profile from
> > > > Control Panel and tried to recreate it. When I tried to verify my Exchange
> > > > user account, the Mail applet crashed with the following error dialog box:
>
> > > > Run a DLL as an App
>
> > > > Error signature
>
> > > > AppName:rundll32.exeAppVer: 5.1.2600.2180 ModName: olmapi32.dll
> > > > ModVer: 12.0.6211.1000 Offset: 00033e1e
>
> > > > I tried uninstalling and reinstallingOutlookwith the same results. After
> > > > a
> > > > little more testing, I realized that I could connect to a Hotmail account
> > > > without crashing. Now I am out of ideas for the time being. Anyone know
> > > > what
> > > >SP1for Office (or somehow, I) did to my computer and.or how to fix it?- Hide quoted text -
>
> - Show quoted text -

Diane Poremsky

are you using a firewall? some firewalls will block outlook after updates
are installed because the version # changes and they only allow apps by
version #.

did you try help, office diagnostics?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?
Outlook 2007:

Outlook Tips by email:


Outlook Tips:
Outlook & Exchange Solutions Center:
Subscribe to Exchange Messaging Outlook newsletter:



<> wrote in message
news:...
> I have the exact same issue. No exchange server connectivity after
> SP1. Reinstall doesnt help, diags come up empty. Creating a new
> outlook profile crashed the setup and I get the following debug
> message popup:
>
> Debug Assertion Failed!
>
> Program: C:\Windows\system32\rundll32.exe
> File: c:\program files\microsoft visual studio 8\vc\include\xtree
> Line:293
>
> Exrpression: map/set iterators incompatible
>
> For information on how your program can cause an assertion failure,
> see the visual C++ documentation on asserts.
>
> (Press retry to debug the application)
>
> Please help!
>
> Thanks,
> -Ben
>
>
>
> On Dec 19, 8:26 am, James Fleming
> <> wrote:
>> I've deployed Office2007SP1to 40 HP PCs and 1 of them is showing exactly
>> this error and I too have followed all the recommended steps!
>>
>>
>>
>> "Iccuwagn" wrote:
>> > Indeed, with no errors. Sorry for forgetting to mention that in my
>> > original
>> > post.
>>
>> > "Diane Poremsky" wrote:
>>
>> > > did you try office diagnostics?
>>
>> > > --
>> > > Diane Poremsky [MVP -Outlook]
>> > > Author, Teach YourselfOutlook2003 in 24 Hours
>> > > Need Help with Common Tasks?
>> > >Outlook2007:
>>
>> > >OutlookTips by email:
>> > >
>>
>> > >OutlookTips:
>> > >Outlook& Exchange Solutions Center:
>> > > Subscribe to Exchange MessagingOutlooknewsletter:
>> > > .LSOFT.COM
>>
>> > > "Iccuwagn" <> wrote in message
>> > >news:...
>> > > > I installed and configuredOutlook2007(on a machine running Windows
>> > > > XP
>> > > > Pro
>> > > > SP2) to connect to our work Exchange Server over a VPN connection.
>> > > > This
>> > > > functioned flawlessly until installing Service Pack 1 for
>> > > > Office2007.
>> > > > After
>> > > > installingSP1, all other components of Office appear to be
>> > > > functioning
>> > > > properly, butOutlookwould crash whenever I tried to open it. After
>> > > > crashing,Outlookwould offer to open in safe mode the next time I
>> > > > tried
>> > > > to
>> > > > run it, again crashing. Then it offered to detect and repair, with
>> > > > no
>> > > > results. I deleted relevant files such as extend.dat, outcmd.dat,
>> > > > frmcache.dat which with no results. Next I deleted my mail profile
>> > > > from
>> > > > Control Panel and tried to recreate it. When I tried to verify my
>> > > > Exchange
>> > > > user account, the Mail applet crashed with the following error
>> > > > dialog box:
>>
>> > > > Run a DLL as an App
>>
>> > > > Error signature
>>
>> > > > AppName:rundll32.exeAppVer: 5.1.2600.2180 ModName: olmapi32.dll
>> > > > ModVer: 12.0.6211.1000 Offset: 00033e1e
>>
>> > > > I tried uninstalling and reinstallingOutlookwith the same results.
>> > > > After
>> > > > a
>> > > > little more testing, I realized that I could connect to a Hotmail
>> > > > account
>> > > > without crashing. Now I am out of ideas for the time being. Anyone
>> > > > know
>> > > > what
>> > > >SP1for Office (or somehow, I) did to my computer and.or how to fix
>> > > >it?- Hide quoted text -
>>
>> - Show quoted text -
>

benfreeman@gmail.com

I turned the firewall off and had the same results. And yes, i ran
diags and an office repair and a reinstall and nothing works. I am
using OWA to work right now and its very frustrating.

On Dec 26, 7:28*am, "Diane Poremsky" <> wrote:
> are you using a firewall? some firewalls will block outlook after updates
> are installed because the version # changes and they only allow apps by
> version #.
>
> did you try help, office diagnostics?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks?
> Outlook 2007:
>
> Outlook Tips by email:
>
>
> Outlook Tips:
> Outlook & Exchange Solutions Center:
> Subscribe to Exchange Messaging Outlook newsletter:
> .LSOFT.COM
>
> <> wrote in message
>
> news:...
>
>
>
> > I have the exact same issue. No exchange server connectivity after
> > SP1. Reinstall doesnt help, diags come up empty. Creating a new
> > outlook profile crashed the setup and I get the following debug
> > message popup:
>
> > Debug Assertion Failed!
>
> > Program: C:\Windows\system32\rundll32.exe
> > File: c:\program files\microsoft visual studio 8\vc\include\xtree
> > Line:293
>
> > Exrpression: map/set iterators incompatible
>
> > For information on how your program can cause an assertion failure,
> > see the visual C++ documentation on asserts.
>
> > (Press retry to debug the application)
>
> > Please help!
>
> > Thanks,
> > -Ben
>
> > On Dec 19, 8:26 am, James Fleming
> > <> wrote:
> >> I've deployed Office2007SP1to 40 HP PCs and 1 of them is showing exactly
> >> this error and I too have followed all the recommended steps!
>
> >> "Iccuwagn" wrote:
> >> > Indeed, with no errors. Sorry for forgetting to mention that in my
> >> > original
> >> > post.
>
> >> > "Diane Poremsky" wrote:
>
> >> > > did you try office diagnostics?
>
> >> > > --
> >> > > Diane Poremsky [MVP -Outlook]
> >> > > Author, Teach YourselfOutlook2003 in 24 Hours
> >> > > Need Help with Common Tasks?
> >> > >Outlook2007:
>
> >> > >OutlookTips by email:
> >> > >
>
> >> > >OutlookTips:
> >> > >Outlook& Exchange Solutions Center:
> >> > > Subscribe to Exchange MessagingOutlooknewsletter:
> >> > > .LSOFT.COM
>
> >> > > "Iccuwagn" <> wrote in message
> >> > >news:...
> >> > > > I installed and configuredOutlook2007(on a machine running Windows
> >> > > > XP
> >> > > > Pro
> >> > > > SP2) to connect to our work Exchange Server over a VPN connection..
> >> > > > This
> >> > > > functioned flawlessly until installing Service Pack 1 for
> >> > > > Office2007.
> >> > > > After
> >> > > > installingSP1, all other components of Office appear to be
> >> > > > functioning
> >> > > > properly, butOutlookwould crash whenever I tried to open it. After
> >> > > > crashing,Outlookwould offer to open in safe mode the next time I
> >> > > > tried
> >> > > > to
> >> > > > run it, again crashing. Then it offered to detect and repair, with
> >> > > > no
> >> > > > results. I deleted relevant files such as extend.dat, outcmd.dat,
> >> > > > frmcache.dat which with no results. Next I deleted my mail profile
> >> > > > from
> >> > > > Control Panel and tried to recreate it. When I tried to verify my
> >> > > > Exchange
> >> > > > user account, the Mail applet crashed with the following error
> >> > > > dialog box:
>
> >> > > > Run a DLL as an App
>
> >> > > > Error signature
>
> >> > > > AppName:rundll32.exeAppVer: 5.1.2600.2180 ModName: olmapi32.dll
> >> > > > ModVer: 12.0.6211.1000 Offset: 00033e1e
>
> >> > > > I tried uninstalling and reinstallingOutlookwith the same results..
> >> > > > After
> >> > > > a
> >> > > > little more testing, I realized that I could connect to a Hotmail
> >> > > > account
> >> > > > without crashing. Now I am out of ideas for the time being. Anyone
> >> > > > know
> >> > > > what
> >> > > >SP1for Office (or somehow, I) did to my computer and.or how to fix
> >> > > >it?- Hide quoted text -
>
> >> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

benfreeman@gmail.com

Anyone find any resolution to this yet? I've been troubleshooting for
the last 48 hours straight just about. Its really weird, i dont even
see any RPC or MAPI traffic over the wire when looking at Wireshark.
This is Vista with Outlook 2007 SP1. I actually even uninstalled
Office and SP1, reinstalled just Office and still the same issue. I
then reinstalled SP1 and still no go. On my XP box on the same home
network I have no problems connecting to the Exchange Server. It makes
me more suspicious of Vista than of Outlook 2007 or the SP1 update. I
have completely disabled all firewalls. I have also done a sfc/
scannow.

Tried this too with no luck:


In Wireshark when I first start Outlook I see the DNS query for the
Exchange Server and I see the response come back correctly then
nothing else at all. Just zero traffic on the wire. (I shut down as
many services generating network traffic as possible and filtered for
noise)

Any help would be much appreciated.

-Ben

On Dec 26, 9:31*am, wrote:
> I turned the firewall off and had the same results. And yes, i ran
> diags and an office repair and a reinstall and nothing works. I am
> using OWA to work right now and its very frustrating.
>
> On Dec 26, 7:28*am, "Diane Poremsky" <> wrote:
>
>
>
> > are you using a firewall? some firewalls will block outlook after updates
> > are installed because the version # changes and they only allow apps by
> > version #.
>
> > did you try help, office diagnostics?
>
> > --
> > Diane Poremsky [MVP - Outlook]
> > Author, Teach Yourself Outlook 2003 in 24 Hours
> > Need Help with Common Tasks?
> > Outlook 2007:
>
> > Outlook Tips by email:
> >
>
> > Outlook Tips:
> > Outlook & Exchange Solutions Center:
> > Subscribe to Exchange Messaging Outlook newsletter:
> > .LSOFT.COM
>
> > <> wrote in message
>
> >news:...
>
> > > I have the exact same issue. No exchange server connectivity after
> > > SP1. Reinstall doesnt help, diags come up empty. Creating a new
> > > outlook profile crashed the setup and I get the following debug
> > > message popup:
>
> > > Debug Assertion Failed!
>
> > > Program: C:\Windows\system32\rundll32.exe
> > > File: c:\program files\microsoft visual studio 8\vc\include\xtree
> > > Line:293
>
> > > Exrpression: map/set iterators incompatible
>
> > > For information on how your program can cause an assertion failure,
> > > see the visual C++ documentation on asserts.
>
> > > (Press retry to debug the application)
>
> > > Please help!
>
> > > Thanks,
> > > -Ben
>
> > > On Dec 19, 8:26 am, James Fleming
> > > <> wrote:
> > >> I've deployed Office2007SP1to 40 HP PCs and 1 of them is showing exactly
> > >> this error and I too have followed all the recommended steps!
>
> > >> "Iccuwagn" wrote:
> > >> > Indeed, with no errors. Sorry for forgetting to mention that in my
> > >> > original
> > >> > post.
>
> > >> > "Diane Poremsky" wrote:
>
> > >> > > did you try office diagnostics?
>
> > >> > > --
> > >> > > Diane Poremsky [MVP -Outlook]
> > >> > > Author, Teach YourselfOutlook2003 in 24 Hours
> > >> > > Need Help with Common Tasks?
> > >> > >Outlook2007:
>
> > >> > >OutlookTips by email:
> > >> > >
>
> > >> > >OutlookTips:
> > >> > >Outlook& Exchange Solutions Center:
> > >> > > Subscribe to Exchange MessagingOutlooknewsletter:
> > >> > > .LSOFT.COM
>
> > >> > > "Iccuwagn" <> wrote in message
> > >> > >news:...
> > >> > > > I installed and configuredOutlook2007(on a machine running Windows
> > >> > > > XP
> > >> > > > Pro
> > >> > > > SP2) to connect to our work Exchange Server over a VPN connection.
> > >> > > > This
> > >> > > > functioned flawlessly until installing Service Pack 1 for
> > >> > > > Office2007.
> > >> > > > After
> > >> > > > installingSP1, all other components of Office appear to be
> > >> > > > functioning
> > >> > > > properly, butOutlookwould crash whenever I tried to open it. After
> > >> > > > crashing,Outlookwould offer to open in safe mode the next time I
> > >> > > > tried
> > >> > > > to
> > >> > > > run it, again crashing. Then it offered to detect and repair, with
> > >> > > > no
> > >> > > > results. I deleted relevant files such as extend.dat, outcmd.dat,
> > >> > > > frmcache.dat which with no results. Next I deleted my mail profile
> > >> > > > from
> > >> > > > Control Panel and tried to recreate it. When I tried to verify my
> > >> > > > Exchange
> > >> > > > user account, the Mail applet crashed with the following error
> > >> > > > dialog box:
>
> > >> > > > Run a DLL as an App
>
> > >> > > > Error signature
>
> > >> > > > AppName:rundll32.exeAppVer: 5.1.2600.2180 ModName: olmapi32.dll
> > >> > > > ModVer: 12.0.6211.1000 Offset: 00033e1e
>
> > >> > > > I tried uninstalling and reinstallingOutlookwith the same results.
> > >> > > > After
> > >> > > > a
> > >> > > > little more testing, I realized that I could connect to a Hotmail
> > >> > > > account
> > >> > > > without crashing. Now I am out of ideas for the time being. Anyone
> > >> > > > know
> > >> > > > what
> > >> > > >SP1for Office (or somehow, I) did to my computer and.or how to fix
> > >> > > >it?- Hide quoted text -
>
> > >> - Show quoted text -- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

Iccuwagn

Problem solved.

After 2 months of scouring the internet, I came across a user on another
site with a similar problem that actually had a solution. That solution,
which worked for me as well, was to enable all the network cards in their
machine. For some (insane) reason, SP1 for Office appears to kill Exchange
connectivity if you have disabled NICs on your computer.

Hopefully, this helps some other people.


"Iccuwagn" wrote:

> I installed and configured Outlook 2007 (on a machine running Windows XP Pro
> SP2) to connect to our work Exchange Server over a VPN connection. This
> functioned flawlessly until installing Service Pack 1 for Office 2007. After
> installing SP1, all other components of Office appear to be functioning
> properly, but Outlook would crash whenever I tried to open it. After
> crashing, Outlook would offer to open in safe mode the next time I tried to
> run it, again crashing. Then it offered to detect and repair, with no
> results. I deleted relevant files such as extend.dat, outcmd.dat,
> frmcache.dat which with no results. Next I deleted my mail profile from
> Control Panel and tried to recreate it. When I tried to verify my Exchange
> user account, the Mail applet crashed with the following error dialog box:
>
> Run a DLL as an App
>
> Error signature
>
> AppName: rundll32.exe AppVer: 5.1.2600.2180 ModName: olmapi32.dll
> ModVer: 12.0.6211.1000 Offset: 00033e1e
>
> I tried uninstalling and reinstalling Outlook with the same results. After a
> little more testing, I realized that I could connect to a Hotmail account
> without crashing. Now I am out of ideas for the time being. Anyone know what
> SP1 for Office (or somehow, I) did to my computer and.or how to fix it?

mellc

Amen! Thank you for posting. This solution worked for me, and you saved me from wasting more than a couple of days troubleshooting.

User had NVIDIA nforce virtual NIC disabled. Enabling that resolved the problem.