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cannot send email

Microsoft Outlook

 
 
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Unread 13-03-2008, 07:28 PM   #1
Margaret Upton
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cannot send email

I have been using Outlook 2003 without any problems and suddenly over the
last 2 days the following message appears :-

Task 'mail.btinternet.com - Sending' reported error (0x800CCC0F) : 'The
connection to the server was interrupted. If this problem continues,
contact your server administrator or Internet service provider (ISP). The
server responded: 553 From: address not verified; see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html'

Does anyone know what to do please, would be grateful for some help.

Margaret

 
Unread 13-03-2008, 09:32 PM   #2
Mark
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RE: cannot send email

Hi Margaret

Think there could be something going on as i'm getting the same problem as
well and have gone through everything i can think of. It seems to be a
feature for yahoo addresses where you have to verify what other email
addresses you would send from, but it shouldn't apply for the bt smtp
servers.

Guess just wait and see if it gets fixed

Mark

"Margaret Upton" wrote:

> I have been using Outlook 2003 without any problems and suddenly over the
> last 2 days the following message appears :-
>
> Task 'mail.btinternet.com - Sending' reported error (0x800CCC0F) : 'The
> connection to the server was interrupted. If this problem continues,
> contact your server administrator or Internet service provider (ISP). The
> server responded: 553 From: address not verified; see
> http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html'
>
> Does anyone know what to do please, would be grateful for some help.
>
> Margaret
>
>

 
Unread 14-03-2008, 12:24 AM   #3
VanguardLH
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Posts: n/a
Re: cannot send email

"Margaret Upton" wrote in message
news:69D4EA5C-4848-4754-AA13-C5AEE29DF4A6@microsoft.com...
>I have been using Outlook 2003 without any problems and suddenly over
>the last 2 days the following message appears :-
>
> Task 'mail.btinternet.com - Sending' reported error (0x800CCC0F) :
> 'The connection to the server was interrupted. If this problem
> continues, contact your server administrator or Internet service
> provider (ISP). The server responded: 553 From: address not
> verified; see
> http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html'



Is the e-mail account defined in Outlook configured to authenticate to
the SMTP server?

 
Unread 14-03-2008, 01:25 PM   #4
Margaret Upton
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Posts: n/a
Re: cannot send email

Thanks for that, good to know someone is having the same problem. Will wait
and see what happens. Thanks again.

Margaret

"Mark" <Mark@discussions.microsoft.com> wrote in message
news:7E0D0D73-3C01-47C4-B51C-FE31806336A4@microsoft.com...
> Hi Margaret
>
> Think there could be something going on as i'm getting the same problem as
> well and have gone through everything i can think of. It seems to be a
> feature for yahoo addresses where you have to verify what other email
> addresses you would send from, but it shouldn't apply for the bt smtp
> servers.
>
> Guess just wait and see if it gets fixed
>
> Mark
>
> "Margaret Upton" wrote:
>
>> I have been using Outlook 2003 without any problems and suddenly over the
>> last 2 days the following message appears :-
>>
>> Task 'mail.btinternet.com - Sending' reported error (0x800CCC0F) : 'The
>> connection to the server was interrupted. If this problem continues,
>> contact your server administrator or Internet service provider (ISP).
>> The
>> server responded: 553 From: address not verified; see
>> http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html'
>>
>> Does anyone know what to do please, would be grateful for some help.
>>
>> Margaret
>>
>>


 
Unread 14-03-2008, 06:32 PM   #5
Brian Tillman
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Re: cannot send email

Margaret Upton <Margaretupton@btinternet.com> wrote:

> I have been using Outlook 2003 without any problems and suddenly over
> the last 2 days the following message appears :-


Other posts indicate that the Microsoft updates from last Tuesday may be the
culprit. Uninstall the ones related to Outlook and see if that makes a
difference.
--
Brian Tillman [MVP-Outlook]

 
Unread 20-03-2008, 06:36 PM   #6
NigelRS
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Posts: n/a
Re: cannot send email

Hi Brian,

How do you un-install them? I have Office 2007 and 2003 on another laptop
and this error started today with me. I have to verify my btconnect outgoing
smtp and the emails I am sending out can be to anyone from hotmail to a
domain registered eamil......nothing to do with Yahoo....so where is it
coming from?

"Brian Tillman" wrote:

> Margaret Upton <Margaretupton@btinternet.com> wrote:
>
> > I have been using Outlook 2003 without any problems and suddenly over
> > the last 2 days the following message appears :-

>
> Other posts indicate that the Microsoft updates from last Tuesday may be the
> culprit. Uninstall the ones related to Outlook and see if that makes a
> difference.
> --
> Brian Tillman [MVP-Outlook]
>
>

 
Unread 20-03-2008, 07:35 PM   #7
Brian Tillman
Guest
 
Posts: n/a
Re: cannot send email

NigelRS <NigelRS@discussions.microsoft.com> wrote:

> How do you un-install them?


The same way you uninstall anything in WIndows: Control Panel>Add/Remove
Programs
--
Brian Tillman [MVP-Outlook]

 
Unread 22-03-2008, 10:17 AM   #8
etexier
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Posts: n/a
Re: cannot send email

i use outlook 2008 for mac and have been receiving a similar message "From:
address not verified; see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html" since
two days ago. On the mac this error is tagged as Error: -17099 but can't find
anything online that references this particular number. I've looked at that
Yahoo page but doesn't make much sense as i believe it assumes you have a
Yahoo mail account which i don't think i have unless i was issued with one
when i signed up with BT??

"Brian Tillman" wrote:

> NigelRS <NigelRS@discussions.microsoft.com> wrote:
>
> > How do you un-install them?

>
> The same way you uninstall anything in WIndows: Control Panel>Add/Remove
> Programs
> --
> Brian Tillman [MVP-Outlook]
>
>

 
Unread 24-03-2008, 04:28 PM   #9
Brian Tillman
Guest
 
Posts: n/a
Re: cannot send email

etexier <etexier@discussions.microsoft.com> wrote:

> i use outlook 2008 for mac and have been receiving a similar message
> "From: address not verified; see
> http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html"
> since two days ago. On the mac this error is tagged as Error: -17099
> but can't find anything online that references this particular
> number. I've looked at that Yahoo page but doesn't make much sense as
> i believe it assumes you have a Yahoo mail account which i don't
> think i have unless i was issued with one when i signed up with BT??


British Telecom is just like AT&T in that regard. Both subcontract email
services to Yahoo. If you have a BT high-speed internet connection, you
should have a Yahoo mail account whose username is yourBTname@yourBTdomain
--
Brian Tillman [MVP-Outlook]

 
Unread 24-03-2008, 10:25 PM   #10
P.Simple
Guest
 
Posts: n/a
Re: cannot send email

I run Vista Home Premium, and use Outlook 2003 for its advantages of
combining mail, contacts and calendar etc., with the ability to synchronise
with an iPAQ.

Recently, I discovered that a number of emails I had sent never arrived,
though they appeared in the ‘Sent Items’ folder.

First, I tried a ‘System Restore to about 10 days earlier, but this never
completed and I was forced to return to the original date.

The only change that seems to have occurred around that time was a regular
update of Norton 360 or an overnight automatic Vista update and restart.

After reporting the problem to my ISP (Talktalk), a technical guy called me
and a spent an hour on the phone trying various tests. By getting me to use
Talktalk Webmail to send a message to myself, he said it confirmed that the
server was operating properly. Then by sending messages by Talktalk Webmail
to myself on Outlook and a Googlemail account I use, that messages get
through to Googlemail, Webmail and Outlook.

However they found that if, in sending a message in Outlook, I click’ New’
then ‘To’ and select an address from the drop down menu, the message
vanishes, though it appears in the ‘Sent Items’ folder.

If I click ‘New’ and enter the recipients address manually the message
arrives OK. From this they deduced that Norton 360 was, in some way blocking
outgoing emails and suggested contacting Norton.

Norton said this was unlikely but suggested temporarily de-installing Norton
360 to see if the problem persisted. It did persist, so for safety, I have
re-installed Norton.

With the advantages of Outlook it is annoying to have to enter addresses
manually and request a receipt or switch to another mailing programme with
which I am not familiar.

Any ideas?
--
peter simple


"Brian Tillman" wrote:

> etexier <etexier@discussions.microsoft.com> wrote:
>
> > i use outlook 2008 for mac and have been receiving a similar message
> > "From: address not verified; see
> > http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html"
> > since two days ago. On the mac this error is tagged as Error: -17099
> > but can't find anything online that references this particular
> > number. I've looked at that Yahoo page but doesn't make much sense as
> > i believe it assumes you have a Yahoo mail account which i don't
> > think i have unless i was issued with one when i signed up with BT??

>
> British Telecom is just like AT&T in that regard. Both subcontract email
> services to Yahoo. If you have a BT high-speed internet connection, you
> should have a Yahoo mail account whose username is yourBTname@yourBTdomain
> --
> Brian Tillman [MVP-Outlook]
>
>

 
 

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