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Cannot turn off reminder

Microsoft Outlook

 
 
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Unread 17-03-2008, 11:31 PM   #1
Michael Taylor
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Cannot turn off reminder

I get a message from Outlook 2007 saying it cannot turn off a reminder for
two calendar items.

I synchronise my Outlook 2007 with an Exchange server, and on another PC and
laptop I synchronise using Outlook 2003, and also on a PDA.

It's only Outlook 2007 that displays the following messages when I click on
'dismiss' when a reminder dialog box appears:

'Cannot turn off the reminder. You may be reminded again. Cannot locate
recurrence information for this appointment.'

I deleted the appointments from the calendar, which got synchronised to all
the Outlooks, but I still get the same message in Outlook 2007.

I read a KB article for Outlook 2000 indicating this could happen due to
different versions of Outlook when using Calendar automatic colour options -
which I am using in Outlook 2003. I reset the automatic formatting options
in Outlook 2003 but that didn't help.

I've run 'scanost.exe' which ran fine, but didn't clear up the problem.

Is there a way to zap these reminders? Also, is the cause of the problem due
to the automatic formatting?

Thanks for any advice.
Mike

 
Unread 19-03-2008, 03:31 PM   #2
Michael Taylor
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Posts: n/a
Re: Cannot turn off reminder

Update....

It looks like many Outlook 2007 users are having this problem, and that it
has affected Outlook 2000 and 2003 too. I've seen various ways to resolve
those problems in 2000 & 2003, such as running 'outlook.exe
/cleanreminders', 'outlook.exe /cleanfreebusy' and 'outlook.exe
/resetfolders'.

I've tried all these, and also deleted the Outlook profile and recreated it,
but the problem remains.


"Michael Taylor" <mike@nospam-mtcs.ltd.uk> wrote in message
news:3272B6EA-3EC7-4696-96D2-BC7104A99BD3@microsoft.com...
>I get a message from Outlook 2007 saying it cannot turn off a reminder for
>two calendar items.
>
> I synchronise my Outlook 2007 with an Exchange server, and on another PC
> and laptop I synchronise using Outlook 2003, and also on a PDA.
>
> It's only Outlook 2007 that displays the following messages when I click
> on 'dismiss' when a reminder dialog box appears:
>
> 'Cannot turn off the reminder. You may be reminded again. Cannot locate
> recurrence information for this appointment.'
>
> I deleted the appointments from the calendar, which got synchronised to
> all the Outlooks, but I still get the same message in Outlook 2007.
>
> I read a KB article for Outlook 2000 indicating this could happen due to
> different versions of Outlook when using Calendar automatic colour
> options - which I am using in Outlook 2003. I reset the automatic
> formatting options in Outlook 2003 but that didn't help.
>
> I've run 'scanost.exe' which ran fine, but didn't clear up the problem.
>
> Is there a way to zap these reminders? Also, is the cause of the problem
> due to the automatic formatting?
>
> Thanks for any advice.
> Mike


 
Unread 19-03-2008, 08:43 PM   #3
Michael Taylor
Guest
 
Posts: n/a
Re: Cannot turn off reminder

Another update.....

I've solved my Outlook 2007 problems by accessing my exchange account
through OWA - Outlook Web Access. When I accessed it, it came up with an
even bigger list of reminders than I was getting through Outlook 2007. I was
able to dismiss them all. Now when I access Outlook 2007, it synchronised
the folders as usual, and this time it did not issue any reminders.

Hopefully this may be of use to someone else.
Mike



"Michael Taylor" <mike@nospam-mtcs.ltd.uk> wrote in message
news:2D6B8C75-ECE7-4CC7-A5BB-1901A443DE1D@microsoft.com...
> Update....
>
> It looks like many Outlook 2007 users are having this problem, and that it
> has affected Outlook 2000 and 2003 too. I've seen various ways to resolve
> those problems in 2000 & 2003, such as running 'outlook.exe
> /cleanreminders', 'outlook.exe /cleanfreebusy' and 'outlook.exe
> /resetfolders'.
>
> I've tried all these, and also deleted the Outlook profile and recreated
> it, but the problem remains.
>
>
> "Michael Taylor" <mike@nospam-mtcs.ltd.uk> wrote in message
> news:3272B6EA-3EC7-4696-96D2-BC7104A99BD3@microsoft.com...
>>I get a message from Outlook 2007 saying it cannot turn off a reminder for
>>two calendar items.
>>
>> I synchronise my Outlook 2007 with an Exchange server, and on another PC
>> and laptop I synchronise using Outlook 2003, and also on a PDA.
>>
>> It's only Outlook 2007 that displays the following messages when I click
>> on 'dismiss' when a reminder dialog box appears:
>>
>> 'Cannot turn off the reminder. You may be reminded again. Cannot locate
>> recurrence information for this appointment.'
>>
>> I deleted the appointments from the calendar, which got synchronised to
>> all the Outlooks, but I still get the same message in Outlook 2007.
>>
>> I read a KB article for Outlook 2000 indicating this could happen due to
>> different versions of Outlook when using Calendar automatic colour
>> options - which I am using in Outlook 2003. I reset the automatic
>> formatting options in Outlook 2003 but that didn't help.
>>
>> I've run 'scanost.exe' which ran fine, but didn't clear up the problem.
>>
>> Is there a way to zap these reminders? Also, is the cause of the problem
>> due to the automatic formatting?
>>
>> Thanks for any advice.
>> Mike

>


 
 

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