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Send e-mail on behalf of someone else

Microsoft Outlook

 
 
 
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Old 03-06-2008, 03:21 PM   #1
Johan
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Posts: n/a
Send e-mail on behalf of someone else

Can someone please give me the steps to setup the users of my helpdesk
account, so that when they send mail for the help desk it will appear as
follows: "Joe Soap on behalf of Help Desk"
 
Old 03-06-2008, 04:30 PM   #2
Diane Poremsky [MVP]
Guest
 
Posts: n/a
Re: Send e-mail on behalf of someone else

Exchange server? Are they opening the Help desk account in their profile, as
a secondary mailbox? Make them delegates of the Help mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"Johan" <johan@rona.ca> wrote in message
news:BC6900E2-109B-47AD-B817-CBFA11B16D56@microsoft.com...
> Can someone please give me the steps to setup the users of my helpdesk
> account, so that when they send mail for the help desk it will appear as
> follows: "Joe Soap on behalf of Help Desk"


 
Old 03-06-2008, 05:25 PM   #3
Johan
Guest
 
Posts: n/a
Re: Send e-mail on behalf of someone else

Yes they are opening the Help Desk account in their profile as secondary, and
they are delegates of the Help Mailbox, but I can't seem to get it to say
"Joe Soap on behalf of Help Desk"

"Diane Poremsky [MVP]" wrote:

> Exchange server? Are they opening the Help desk account in their profile, as
> a secondary mailbox? Make them delegates of the Help mailbox.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
>
>
> "Johan" <johan@rona.ca> wrote in message
> news:BC6900E2-109B-47AD-B817-CBFA11B16D56@microsoft.com...
> > Can someone please give me the steps to setup the users of my helpdesk
> > account, so that when they send mail for the help desk it will appear as
> > follows: "Joe Soap on behalf of Help Desk"

>

 
Old 04-06-2008, 12:21 PM   #4
Diane Poremsky [MVP]
Guest
 
Posts: n/a
Re: Send e-mail on behalf of someone else

Do they have send as permission for the help desk acct? Look in the AD.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"Johan" <johan@rona.ca> wrote in message
news:AD9D2054-B628-4DE5-BB50-A67BCF157570@microsoft.com...
> Yes they are opening the Help Desk account in their profile as secondary,
> and
> they are delegates of the Help Mailbox, but I can't seem to get it to say
> "Joe Soap on behalf of Help Desk"
>
> "Diane Poremsky [MVP]" wrote:
>
>> Exchange server? Are they opening the Help desk account in their profile,
>> as
>> a secondary mailbox? Make them delegates of the Help mailbox.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>>
>>
>> "Johan" <johan@rona.ca> wrote in message
>> news:BC6900E2-109B-47AD-B817-CBFA11B16D56@microsoft.com...
>> > Can someone please give me the steps to setup the users of my helpdesk
>> > account, so that when they send mail for the help desk it will appear
>> > as
>> > follows: "Joe Soap on behalf of Help Desk"

>>

 
 

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