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Auto Complete Email addresses

Microsoft Outlook

 
 
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Unread 26-06-2008, 11:42 AM   #1
Bob
Guest
 
Posts: n/a
Auto Complete Email addresses

The inconsistency of Outlook 2007 (and for that matter, all previous versions of this software that I have used) in auto-completing email addresses correctly just kills me.

Is it something I am doing wrong?

This is while composing a new email and typing the first letter of someones name or email into the "TO" field. Sometimes it recognizes and auto-completes it, sometimes it doesn't.

There does not seem to be any logical nor consistent pattern to whether it will or wont.

If I've emailed with the person before, there is a HIGHER chance that it will recognize and auto complete.

But many times, people who I have emailed back and forth with for literally *YEARS* it still doesn't "know" them. VERY frustrating!

I finally gave in, assuming the problem was that I dont have an organized "contact" list. I created one, carefully formatted EVERYONEs names, email addresses, and "Display Names" exactly how they should be.

There are people who I have emailed with for YEARs who are now actually *IN* my contacts list and still Outlook doesn't auto complete their display name or email address. Yet others? It will auto complete no problem.

Someone named Joann who i have been emailing with for nearly 5 years ... she is in my contacts also ... i have to click "TO" and find her on the list, just to send her an email. Every time. It simply wont complete her email for me when I type "J" or even the first letter of her email which is "b".

Why?
 
Unread 26-06-2008, 11:46 AM   #2
Russ Valentine [MVP-Outlook]
Guest
 
Posts: n/a
Re: Auto Complete Email addresses

Start by familiarizing yourself with the well documented algorithm that
autocompletion uses. Then convince us the algorithm is not being followed.
http://www.ingressor.com/autocompletetips.htm
--
Russ Valentine
[MVP-Outlook]
"Bob" <myspace2224*************> wrote in message
news:OdWrlxi1IHA.1628@TK2MSFTNGP03.phx.gbl...
> The inconsistency of Outlook 2007 (and for that matter, all previous
> versions of this software that I have used) in auto-completing email
> addresses correctly just kills me.
>
> Is it something I am doing wrong?
>
> This is while composing a new email and typing the first letter of
> someones name or email into the "TO" field. Sometimes it recognizes and
> auto-completes it, sometimes it doesn't.
>
> There does not seem to be any logical nor consistent pattern to whether it
> will or wont.
>
> If I've emailed with the person before, there is a HIGHER chance that it
> will recognize and auto complete.
>
> But many times, people who I have emailed back and forth with for
> literally *YEARS* it still doesn't "know" them. VERY frustrating!
>
> I finally gave in, assuming the problem was that I dont have an organized
> "contact" list. I created one, carefully formatted EVERYONEs names, email
> addresses, and "Display Names" exactly how they should be.
>
> There are people who I have emailed with for YEARs who are now actually
> *IN* my contacts list and still Outlook doesn't auto complete their
> display name or email address. Yet others? It will auto complete no
> problem.
>
> Someone named Joann who i have been emailing with for nearly 5 years ...
> she is in my contacts also ... i have to click "TO" and find her on the
> list, just to send her an email. Every time. It simply wont complete her
> email for me when I type "J" or even the first letter of her email which
> is "b".
>
> Why?


 
Unread 26-06-2008, 12:24 PM   #3
Bob
Guest
 
Posts: n/a
Re: Auto Complete Email addresses

Deal. But let me just say before we get started - just bcause the way it works has been explained - that does not mean it works properly. It also does not mean that it should NOT be changed. I can tell you without even reading this article yet, that the auto complete does not work the way it SHOULD.

If your auto-complete is going to completely ignore your contacts list and everyone you've communicated with, then the person who designed it is a monumental idiot. Auto complete by definition is supposed to RECALL things youve done prveiously. Every single password & username field, and every single search engine on the internet works this way. Its basic autocompelete functionality. If its not happening like this in Outlook, then its not working right. Even if they intentionally built it to "suck".

So the first issue:

"Autocompletion searches the Autocompletion database file known as the NK2 file."

This is the premise we should work with. There is a database. The obvious question, then, is - how do things end up in the database? The article says it intentionally IGNORES the contacts list. That is the most absurd thing I have ever heard. If it should be pulling it from ANYWHERE first and foremost, it should be pulling it from the contacts list. Secondly youd think it would pull from previous email correspondence. But it doesn't. Again, someone actually sat down and said "Lets put together an auto complete database, and ignore the contacts, and everyone this person has communicated with".

Brilliant.

Secondly - it claims that "AUTO COMPLETE" and "AUTO RESOLUTION" are two different functions, and the latter uses the contact list. Wrong. I have both enabled, and I just typed "P" into a new email. I have "PETER TAKAS" in my contacts. Absolutely nothing was suggested. Even typed PETER and nothing was suggested still. So maybe now we have our "bug".

My point here was that it is not consistent. One day it WILL FIND Peter when I type a "P". Another day it wont. Sometimes it will find him if I type the first letter of his email address, which is a "T" but it wont find him if I type the "P". Today it doesn't find him whether I type P or T...

IRONICALLY ... if I add him manually via the contacts, then open a new email, and type a "P" .. it instantly finds him via auto-resolution and/or auto-complete. And it has in the past suggested PETER when i have typed P. Just not today, not right now.

Make sense?

Did I miss something in the article? Does the N2K file delete itself when you close and reopen outlook?


 
Unread 26-06-2008, 12:25 PM   #4
Russ Valentine [MVP-Outlook]
Guest
 
Posts: n/a
Re: Auto Complete Email addresses

Clearly you have not read and understood the article. Nor have you provided
any evidence that the feature is not working as designed. You can take any
issue you want with the way it is designed. No one here can change that, and
few see any need to once we understand how it works and how to use it. We
can use both autocompletion and autoresolution, depending on which suits our
needs best.
You still seem to be confused over the difference between autoresolution and
autocompletion. Perhaps you need more information:
http://home.indy.rr.com/russval/autocompletion.htm
--
Russ Valentine
[MVP-Outlook]
"Bob" <myspace2224*************> wrote in message
news:%23KS4%237x1IHA.416@TK2MSFTNGP04.phx.gbl...
> Deal. But let me just say before we get started - just bcause the way it
> works has been explained - that does not mean it works properly. It also
> does not mean that it should NOT be changed. I can tell you without even
> reading this article yet, that the auto complete does not work the way it
> SHOULD.
>
> If your auto-complete is going to completely ignore your contacts list and
> everyone you've communicated with, then the person who designed it is a
> monumental idiot. Auto complete by definition is supposed to RECALL things
> youve done prveiously. Every single password & username field, and every
> single search engine on the internet works this way. Its basic
> autocompelete functionality. If its not happening like this in Outlook,
> then its not working right. Even if they intentionally built it to
> "suck".
>
> So the first issue:
>
> "Autocompletion searches the Autocompletion database file known as the NK2
> file."
>
> This is the premise we should work with. There is a database. The
> obvious question, then, is - how do things end up in the database? The
> article says it intentionally IGNORES the contacts list. That is the most
> absurd thing I have ever heard. If it should be pulling it from ANYWHERE
> first and foremost, it should be pulling it from the contacts list.
> Secondly youd think it would pull from previous email correspondence. But
> it doesn't. Again, someone actually sat down and said "Lets put together
> an auto complete database, and ignore the contacts, and everyone this
> person has communicated with".
>
> Brilliant.
>
> Secondly - it claims that "AUTO COMPLETE" and "AUTO RESOLUTION" are two
> different functions, and the latter uses the contact list. Wrong. I have
> both enabled, and I just typed "P" into a new email. I have "PETER TAKAS"
> in my contacts. Absolutely nothing was suggested. Even typed PETER and
> nothing was suggested still. So maybe now we have our "bug".
>
> My point here was that it is not consistent. One day it WILL FIND Peter
> when I type a "P". Another day it wont. Sometimes it will find him if I
> type the first letter of his email address, which is a "T" but it wont
> find him if I type the "P". Today it doesn't find him whether I type P or
> T...
>
> IRONICALLY ... if I add him manually via the contacts, then open a new
> email, and type a "P" .. it instantly finds him via auto-resolution and/or
> auto-complete. And it has in the past suggested PETER when i have typed
> P. Just not today, not right now.
>
> Make sense?
>
> Did I miss something in the article? Does the N2K file delete itself when
> you close and reopen outlook?
>
>


 
Unread 26-06-2008, 12:26 PM   #5
Ben M. Schorr - MVP (OneNote)
Guest
 
Posts: n/a
Re: Auto Complete Email addresses

The NK2 file is built as you type addresses into Outlook. If I send
e-mail to "joe@acme.corp" then next time I type "JO" it will suggest
Joe. The .NK2 file persists across Outlook sessions unless it is
manually deleted or moved.

The AutoResolve feature checks your Outlook Address Book (which usually
includes your Contacts folder) and attempts to automatically complete
names you've typed. In your example below if you type "P" or better
"Pe" or better "Pet" it will give you a list of all the contacts in your
address book that match. Best if you can type enough to be unique -
then it will just put that address into your To field.

If names in your Contacts folder aren't being suggested by AutoResolve
then you probably don't have your Contacts folder in your Outlook
Address Book. Right-click the Contacts folder, choose Properties |
Outlook Address Book and check the box.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"Bob" <myspace2224*************> wrote in message
news:#KS4#7x1IHA.416@TK2MSFTNGP04.phx.gbl:

> Deal. But let me just say before we get started - just bcause the way it works has been explained - that does not mean it works properly. It also does not mean that it should NOT be changed. I can tell you without even reading this article yet, that the auto complete does not work the way it SHOULD.
>
> If your auto-complete is going to completely ignore your contacts list and everyone you've communicated with, then the person who designed it is a monumental idiot. Auto complete by definition is supposed to RECALL things youve done prveiously. Every single password & username field, and every single search engine on the internet works this way. Its basic autocompelete functionality. If its not happening like this in Outlook, then its not working right. Even if they intentionally built it to "suck".
>
> So the first issue:
>
> "Autocompletion searches the Autocompletion database file known as the NK2 file."
>
> This is the premise we should work with. There is a database. The obvious question, then, is - how do things end up in the database? The article says it intentionally IGNORES the contacts list. That is the most absurd thing I have ever heard. If it should be pulling it from ANYWHERE first and foremost, it should be pulling it from the contacts list. Secondly youd think it would pull from previous email correspondence. But it doesn't. Again, someone actually sat down and said "Lets put together an auto complete database, and ignore the contacts, and everyone this person has communicated with".
>
> Brilliant.
>
> Secondly - it claims that "AUTO COMPLETE" and "AUTO RESOLUTION" are two different functions, and the latter uses the contact list. Wrong. I have both enabled, and I just typed "P" into a new email. I have "PETER TAKAS" in my contacts. Absolutely nothing was suggested. Even typed PETER and nothing was suggested still. So maybe now we have our "bug".
>
> My point here was that it is not consistent. One day it WILL FIND Peter when I type a "P". Another day it wont. Sometimes it will find him if I type the first letter of his email address, which is a "T" but it wont find him if I type the "P". Today it doesn't find him whether I type P or T...
>
> IRONICALLY ... if I add him manually via the contacts, then open a new email, and type a "P" .. it instantly finds him via auto-resolution and/or auto-complete. And it has in the past suggested PETER when i have typed P. Just not today, not right now.


>
> Make sense?
>
> Did I miss something in the article? Does the N2K file delete itself when you close and reopen outlook?


 
 

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