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Old 23-01-2008, 11:09 AM   #11
Dave B
Guest
 
Posts: n/a
RE: Can't open Excel file - Web Server is too busy

Did you ever find a solution to this problem?

I am having the exact same issue and I am at a loss as to what I should do.

Thanks

"Neufusion" wrote:

> On SharePoint Portal Server 2007 running on SQL 2005 Standard Edition,
> When I, or any other user, try to open a specific excel document from
> a Shared Documents section on a SharePoint Site, excel pops a alert
> window:
>
> Microsoft Office Excel
> Microsoft Office Excel cannot access the file 'https://intranet/corp/
> Shared Documents/file.xls'. There are several possible reasons:
> The file name or path does not exist.
> The file is being used by another program.
> The workbook you are trying to save had the same name as a currently
> open workbook.
>
>
> The file existed and was used reqularly by several users for a couple
> weeks before this started happening.
> The file is not being used by anyone... and every system has been
> restarted since the problem started. It is not checked out to anyone
> either.
> I tried copying and renaming the file, but the same error persisted.
>
>
> If I click Actions > Open with Windows Explorer, it opens up a
> explorer window.
> If i try to doublelcick this specific excel file, Excel opens with
> this popup window:
>
> Microsoft Office Excel
> The Web server is busy. Try again later.
>
>
> The web server isn't busy though... Pages are loading fine. I can open
> other documents in the same Shared Documents section. CPU is less than
> 5% on all 4 CPUs. 4gb RAM / 200mb free.
>
> I can drag and drop other excel files from that Explorer window to my
> desktop. If I try to drag and drop this specific excel file, the
> hourglass comes up quickly and then nothing happens.
>
> If I right click the file and drag it into it's own window and select
> 'copy', it actually creates a copy of the file. I can rename the copy
> and it updates the name in the Web view of the Shared Documents.
> However, I still cannot open the file from the website, the explorer
> window, or drag it out of the Explorer window.
>
> Looking at the IIS logs, the same 3 entries appear for an excel file
> that successfully opens compared to this file that does not.
>
> What next?
>
>

  Reply With Quote
Old 23-01-2008, 11:09 AM   #12
Bret
Guest
 
Posts: n/a
RE: Can't open Excel file - Web Server is too busy

I just upgraded to MOSS 2007 this weekend and am now having the same EXACT
issue below. although it doesn’t seem to be with all excel files. I also
noticed a very similar problem opening PDF documents as well.


Any insight would be greatly appreciated.




"Neufusion" wrote:

> On SharePoint Portal Server 2007 running on SQL 2005 Standard Edition,
> When I, or any other user, try to open a specific excel document from
> a Shared Documents section on a SharePoint Site, excel pops a alert
> window:
>
> Microsoft Office Excel
> Microsoft Office Excel cannot access the file 'https://intranet/corp/
> Shared Documents/file.xls'. There are several possible reasons:
> The file name or path does not exist.
> The file is being used by another program.
> The workbook you are trying to save had the same name as a currently
> open workbook.
>
>
> The file existed and was used reqularly by several users for a couple
> weeks before this started happening.
> The file is not being used by anyone... and every system has been
> restarted since the problem started. It is not checked out to anyone
> either.
> I tried copying and renaming the file, but the same error persisted.
>
>
> If I click Actions > Open with Windows Explorer, it opens up a
> explorer window.
> If i try to doublelcick this specific excel file, Excel opens with
> this popup window:
>
> Microsoft Office Excel
> The Web server is busy. Try again later.
>
>
> The web server isn't busy though... Pages are loading fine. I can open
> other documents in the same Shared Documents section. CPU is less than
> 5% on all 4 CPUs. 4gb RAM / 200mb free.
>
> I can drag and drop other excel files from that Explorer window to my
> desktop. If I try to drag and drop this specific excel file, the
> hourglass comes up quickly and then nothing happens.
>
> If I right click the file and drag it into it's own window and select
> 'copy', it actually creates a copy of the file. I can rename the copy
> and it updates the name in the Web view of the Shared Documents.
> However, I still cannot open the file from the website, the explorer
> window, or drag it out of the Explorer window.
>
> Looking at the IIS logs, the same 3 entries appear for an excel file
> that successfully opens compared to this file that does not.
>
> What next?
>
>

  Reply With Quote
Old 23-01-2008, 11:10 AM   #13
Bret
Guest
 
Posts: n/a
RE: Can't open Excel file - Web Server is too busy

I just upgraded to MOSS 2007 this weekend and am now having the same EXACT
issue below. although it doesn’t seem to be with all excel files. I also
noticed a very similar problem opening PDF documents as well.


Any insight would be greatly appreciated.




"Neufusion" wrote:

> On SharePoint Portal Server 2007 running on SQL 2005 Standard Edition,
> When I, or any other user, try to open a specific excel document from
> a Shared Documents section on a SharePoint Site, excel pops a alert
> window:
>
> Microsoft Office Excel
> Microsoft Office Excel cannot access the file 'https://intranet/corp/
> Shared Documents/file.xls'. There are several possible reasons:
> The file name or path does not exist.
> The file is being used by another program.
> The workbook you are trying to save had the same name as a currently
> open workbook.
>
>
> The file existed and was used reqularly by several users for a couple
> weeks before this started happening.
> The file is not being used by anyone... and every system has been
> restarted since the problem started. It is not checked out to anyone
> either.
> I tried copying and renaming the file, but the same error persisted.
>
>
> If I click Actions > Open with Windows Explorer, it opens up a
> explorer window.
> If i try to doublelcick this specific excel file, Excel opens with
> this popup window:
>
> Microsoft Office Excel
> The Web server is busy. Try again later.
>
>
> The web server isn't busy though... Pages are loading fine. I can open
> other documents in the same Shared Documents section. CPU is less than
> 5% on all 4 CPUs. 4gb RAM / 200mb free.
>
> I can drag and drop other excel files from that Explorer window to my
> desktop. If I try to drag and drop this specific excel file, the
> hourglass comes up quickly and then nothing happens.
>
> If I right click the file and drag it into it's own window and select
> 'copy', it actually creates a copy of the file. I can rename the copy
> and it updates the name in the Web view of the Shared Documents.
> However, I still cannot open the file from the website, the explorer
> window, or drag it out of the Explorer window.
>
> Looking at the IIS logs, the same 3 entries appear for an excel file
> that successfully opens compared to this file that does not.
>
> What next?
>
>

  Reply With Quote
Old 23-01-2008, 11:11 AM   #14
Dave B
Guest
 
Posts: n/a
RE: Can't open Excel file - Web Server is too busy

Did you ever find a solution to this problem?

I am having the exact same issue and I am at a loss as to what I should do.

Thanks

"Neufusion" wrote:

> On SharePoint Portal Server 2007 running on SQL 2005 Standard Edition,
> When I, or any other user, try to open a specific excel document from
> a Shared Documents section on a SharePoint Site, excel pops a alert
> window:
>
> Microsoft Office Excel
> Microsoft Office Excel cannot access the file 'https://intranet/corp/
> Shared Documents/file.xls'. There are several possible reasons:
> The file name or path does not exist.
> The file is being used by another program.
> The workbook you are trying to save had the same name as a currently
> open workbook.
>
>
> The file existed and was used reqularly by several users for a couple
> weeks before this started happening.
> The file is not being used by anyone... and every system has been
> restarted since the problem started. It is not checked out to anyone
> either.
> I tried copying and renaming the file, but the same error persisted.
>
>
> If I click Actions > Open with Windows Explorer, it opens up a
> explorer window.
> If i try to doublelcick this specific excel file, Excel opens with
> this popup window:
>
> Microsoft Office Excel
> The Web server is busy. Try again later.
>
>
> The web server isn't busy though... Pages are loading fine. I can open
> other documents in the same Shared Documents section. CPU is less than
> 5% on all 4 CPUs. 4gb RAM / 200mb free.
>
> I can drag and drop other excel files from that Explorer window to my
> desktop. If I try to drag and drop this specific excel file, the
> hourglass comes up quickly and then nothing happens.
>
> If I right click the file and drag it into it's own window and select
> 'copy', it actually creates a copy of the file. I can rename the copy
> and it updates the name in the Web view of the Shared Documents.
> However, I still cannot open the file from the website, the explorer
> window, or drag it out of the Explorer window.
>
> Looking at the IIS logs, the same 3 entries appear for an excel file
> that successfully opens compared to this file that does not.
>
> What next?
>
>

  Reply With Quote
Old 23-01-2008, 11:12 AM   #15
Dave B
Guest
 
Posts: n/a
RE: Can't open Excel file - Web Server is too busy

Did you ever find a solution to this problem?

I am having the exact same issue and I am at a loss as to what I should do.

Thanks

"Neufusion" wrote:

> On SharePoint Portal Server 2007 running on SQL 2005 Standard Edition,
> When I, or any other user, try to open a specific excel document from
> a Shared Documents section on a SharePoint Site, excel pops a alert
> window:
>
> Microsoft Office Excel
> Microsoft Office Excel cannot access the file 'https://intranet/corp/
> Shared Documents/file.xls'. There are several possible reasons:
> The file name or path does not exist.
> The file is being used by another program.
> The workbook you are trying to save had the same name as a currently
> open workbook.
>
>
> The file existed and was used reqularly by several users for a couple
> weeks before this started happening.
> The file is not being used by anyone... and every system has been
> restarted since the problem started. It is not checked out to anyone
> either.
> I tried copying and renaming the file, but the same error persisted.
>
>
> If I click Actions > Open with Windows Explorer, it opens up a
> explorer window.
> If i try to doublelcick this specific excel file, Excel opens with
> this popup window:
>
> Microsoft Office Excel
> The Web server is busy. Try again later.
>
>
> The web server isn't busy though... Pages are loading fine. I can open
> other documents in the same Shared Documents section. CPU is less than
> 5% on all 4 CPUs. 4gb RAM / 200mb free.
>
> I can drag and drop other excel files from that Explorer window to my
> desktop. If I try to drag and drop this specific excel file, the
> hourglass comes up quickly and then nothing happens.
>
> If I right click the file and drag it into it's own window and select
> 'copy', it actually creates a copy of the file. I can rename the copy
> and it updates the name in the Web view of the Shared Documents.
> However, I still cannot open the file from the website, the explorer
> window, or drag it out of the Explorer window.
>
> Looking at the IIS logs, the same 3 entries appear for an excel file
> that successfully opens compared to this file that does not.
>
> What next?
>
>

  Reply With Quote
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