Jon

tf19@hotmail.com declared for all the world to hear...
> I am sure tens of thousands of people get caught out by this scam, and
> this nets CarphoneWarehouse lots of cash.

I doubt it runs to tens of thousands, and in the grand scheme of things
it's peanuts.

> Its a great little scam, I know I'm not the only person to be fleeced,
> and I hope Mr Dunstone and CPW staff feel good stealing people's
> money.

It's not a scam, you failed to understand the porting process.
--
Regards
Jon

t8769

It is a scam

As a customer, the change in contract was not explained.

Its a great scam, and I'm sure it makes Mr Dunstone and the CPW lots
of cash (£125 of my money).

They do this by notifying me in the most complicated, dishonest and
misleading way, and then claim that I should have known.

It is the responsibility of a business to explain contract changes to
a customer.


I wonder if some of the people on this site are CPW employees, as I
cannot understand anyone approving of this kind of disgusting
dishonesty by Mr Dunstone, unless they're receiving money from him.

David Hearn

t8769 wrote:
> It is a scam
>
> As a customer, the change in contract was not explained.
>
> Its a great scam, and I'm sure it makes Mr Dunstone and the CPW lots
> of cash (£125 of my money).
>
> They do this by notifying me in the most complicated, dishonest and
> misleading way, and then claim that I should have known.
>
> It is the responsibility of a business to explain contract changes to
> a customer.
>
>
> I wonder if some of the people on this site are CPW employees, as I
> cannot understand anyone approving of this kind of disgusting
> dishonesty by Mr Dunstone, unless they're receiving money from him.

Complain to Ofcom - they're the ones who defined the number porting
scheme - particularly as you seem to take issue with their *requirement*
that issuing a PAC will cancel any previous request to cancel, and that
failure to use the PAC provided results in the service not being
cancelled and it continuing.

D

t8769

It is a scam

As a customer, the change in contract was not explained.

Its a great scam, and I'm sure it makes Mr Dunstone and the CPW lots
of cash (£125 of my money).

They do this by notifying me in the most complicated, dishonest and
misleading way, and then claim that I should have known.

It is the responsibility of a business to explain contract changes to
a customer.


I wonder if some of the people on this site are CPW employees, as I
cannot understand anyone approving of this kind of disgusting
dishonesty by Mr Dunstone, unless they're receiving money from him.

David Hearn

t8769 wrote:
> It is a scam
>
> As a customer, the change in contract was not explained.
>
> Its a great scam, and I'm sure it makes Mr Dunstone and the CPW lots
> of cash (£125 of my money).
>
> They do this by notifying me in the most complicated, dishonest and
> misleading way, and then claim that I should have known.
>
> It is the responsibility of a business to explain contract changes to
> a customer.
>
>
> I wonder if some of the people on this site are CPW employees, as I
> cannot understand anyone approving of this kind of disgusting
> dishonesty by Mr Dunstone, unless they're receiving money from him.

Complain to Ofcom - they're the ones who defined the number porting
scheme - particularly as you seem to take issue with their *requirement*
that issuing a PAC will cancel any previous request to cancel, and that
failure to use the PAC provided results in the service not being
cancelled and it continuing.

D