Ian

On 3 Dec, 12:30, richard.mu...@gmail.com wrote:

> Why are the g*** doing this? And more importantly is there anything I
> can do about it, or am I best off cancelling my number port before
> it's too late, cancelling the data add-on, getting a T-Mob Just SIM +
> Web 'n Walk and writing off my £15/month as an (expensive) learning
> experience? (All on the principle that there is no way I'm not going
> to use my shiny new i620!)

Have you phoned their technical help people? If have found them to be
pretty good.

Ian

richard.munro@gmail.com

On Dec 3, 11:47 pm, Ian <ian.gro...@btinternet.com> wrote:
> On 3 Dec, 12:30, richard.mu...@gmail.com wrote:
>
> > Why are the g*** doing this? And more importantly is there anything I
> > can do about it, or am I best off cancelling my number port before
> > it's too late, cancelling the data add-on, getting a T-Mob Just SIM +
> > Web 'n Walk and writing off my £15/month as an (expensive) learning
> > experience? (All on the principle that there is no way I'm not going
> > to use my shiny new i620!)
>
> Have you phoned their technical help people? If have found them to be
> pretty good.
>
> Ian

I tried this evening - got the standard 'It isn't guaranteed to work'
response. Funnily enough, I did randomly manage to turn it on
successfully at that point - only once though.
I've cancelled the number port for the time being as I don't want to
risk it. I will keep phoning the technical people though as they do
at least seem friendly. If some of the other networks (here's looking
at you, Orange) are anything to go by, I'll more than likely get a
different answer next time!

Thanks for your input Ian - I'll update the thread with how I get
on...

Richie