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optimum e-mail set up

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Old 05-06-2009, 05:50 PM   #1
Plutoboy
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Default optimum e-mail set up

Set up optimum e-mail account in outlook 2007 and existing online inbox
messages were automatically to my personal folder .pst file. However, only 2
messages made it into the junk mail folder. 61 other messages are nowhere to
be found. They're not in my inbox on outlook.

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Old 05-06-2009, 08:50 PM   #2
K. Orland
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Default Re: optimum e-mail set up

Is your view of the Inbox filtered somehow?

"Plutoboy" <Plutoboy@discussions.microsoft.com> wrote in message
news:81E2C5F5-2FE9-4554-A842-2FF2A8CC8151@microsoft.com...
> Set up optimum e-mail account in outlook 2007 and existing online inbox
> messages were automatically to my personal folder .pst file. However, only

2
> messages made it into the junk mail folder. 61 other messages are nowhere

to
> be found. They're not in my inbox on outlook.



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Old 05-07-2009, 11:50 PM   #3
plutoboy
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Posts: n/a
Default Re: optimum e-mail set up

no it's not. i'm thinking that optimum e-mail isn't compatible with outlook
2007

"K. Orland" wrote:

> Is your view of the Inbox filtered somehow?
>
> "Plutoboy" <Plutoboy@discussions.microsoft.com> wrote in message
> news:81E2C5F5-2FE9-4554-A842-2FF2A8CC8151@microsoft.com...
> > Set up optimum e-mail account in outlook 2007 and existing online inbox
> > messages were automatically to my personal folder .pst file. However, only

> 2
> > messages made it into the junk mail folder. 61 other messages are nowhere

> to
> > be found. They're not in my inbox on outlook.

>
>
>

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Old 05-19-2009, 02:50 PM   #4
K. Orland
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Posts: n/a
Default Re: optimum e-mail set up

What kind of email account is optimum? Is it your ISP mail account? Webmail?
Something else?

"plutoboy" <plutoboy@discussions.microsoft.com> wrote in message
news:36D92B4F-72F8-4019-B5A7-D1E2A7233791@microsoft.com...
> no it's not. i'm thinking that optimum e-mail isn't compatible with

outlook
> 2007
>
> "K. Orland" wrote:
>
> > Is your view of the Inbox filtered somehow?
> >
> > "Plutoboy" <Plutoboy@discussions.microsoft.com> wrote in message
> > news:81E2C5F5-2FE9-4554-A842-2FF2A8CC8151@microsoft.com...
> > > Set up optimum e-mail account in outlook 2007 and existing online

inbox
> > > messages were automatically to my personal folder .pst file. However,

only
> > 2
> > > messages made it into the junk mail folder. 61 other messages are

nowhere
> > to
> > > be found. They're not in my inbox on outlook.

> >
> >
> >



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Old 05-21-2009, 10:50 PM   #5
cejayem
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Posts: n/a
Default Re: optimum e-mail set up


Did anyone find any answer to this issue? I also upgraded to Outlook 2007
and cannot send Optimum mail. Receive is fine. Me thinks there is
definitely an incompatibility and I may have to rollback to Outlook 2003.
The FAQs on Optimum show Outlook 2003 and nothing for 2007. I've sent into
CBV with a question but no response so far.

Hard to believe a supposedly technologically advanced company like
Cablevision can't keep up with the times but it certainly seems to be the
case.


"plutoboy" wrote:

> no it's not. i'm thinking that optimum e-mail isn't compatible with outlook
> 2007
>
> "K. Orland" wrote:
>
> > Is your view of the Inbox filtered somehow?
> >
> > "Plutoboy" <Plutoboy@discussions.microsoft.com> wrote in message
> > news:81E2C5F5-2FE9-4554-A842-2FF2A8CC8151@microsoft.com...
> > > Set up optimum e-mail account in outlook 2007 and existing online inbox
> > > messages were automatically to my personal folder .pst file. However, only

> > 2
> > > messages made it into the junk mail folder. 61 other messages are nowhere

> > to
> > > be found. They're not in my inbox on outlook.

> >
> >
> >

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Old 05-21-2009, 11:50 PM   #6
cejayem
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Posts: n/a
Default Re: optimum e-mail set up


I figured it out to anyone interested, Outlook 2007 by default uses
encrypted connection with email servers, and Cablevision doesn't use
encryption. I deleted the original account in Outlook 2007, then set it up
again. It took a while for the app to come back with a msg that encrypted is
not available and would I like to try unencrypted. I clicked OK and it set
up the account. Problem solved.


"cejayem" wrote:

>
> Did anyone find any answer to this issue? I also upgraded to Outlook 2007
> and cannot send Optimum mail. Receive is fine. Me thinks there is
> definitely an incompatibility and I may have to rollback to Outlook 2003.
> The FAQs on Optimum show Outlook 2003 and nothing for 2007. I've sent into
> CBV with a question but no response so far.
>
> Hard to believe a supposedly technologically advanced company like
> Cablevision can't keep up with the times but it certainly seems to be the
> case.
>
>
> "plutoboy" wrote:
>
> > no it's not. i'm thinking that optimum e-mail isn't compatible with outlook
> > 2007
> >
> > "K. Orland" wrote:
> >
> > > Is your view of the Inbox filtered somehow?
> > >
> > > "Plutoboy" <Plutoboy@discussions.microsoft.com> wrote in message
> > > news:81E2C5F5-2FE9-4554-A842-2FF2A8CC8151@microsoft.com...
> > > > Set up optimum e-mail account in outlook 2007 and existing online inbox
> > > > messages were automatically to my personal folder .pst file. However, only
> > > 2
> > > > messages made it into the junk mail folder. 61 other messages are nowhere
> > > to
> > > > be found. They're not in my inbox on outlook.
> > >
> > >
> > >

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Old 05-22-2009, 01:50 PM   #7
Brian Tillman [MVP - Outlook]
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Posts: n/a
Default Re: optimum e-mail set up

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"cejayem" <cejayem@discussions.microsoft.com> wrote in message
news:C31E4E78-CFB3-4F05-B0C8-0EECFAD5EA1C@microsoft.com...

> Did anyone find any answer to this issue? I also upgraded to Outlook 2007
> and cannot send Optimum mail. Receive is fine.


State EXACTLY what happens when you try to send.

> Me thinks there is
> definitely an incompatibility and I may have to rollback to Outlook 2003.
> The FAQs on Optimum show Outlook 2003 and nothing for 2007. I've sent into
> CBV with a question but no response so far.


The settings for Outlook 2007 will be identical to the settings for Outlook
2003.
--
Brian Tillman [MVP-Outlook]


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