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Missing Outlook Entries 12-14-2009 07:50 AM

missing entries
 
I sometimes make an entry to the address book, save it, and then search for
it only to find that it is not there. When I re-enter the entry and save it
I get the message that it is already a part of the address book and pulls up
the entry asking me if I want to update that record. I do just that, but
when I try to access the record again it does not find it.

Russ Valentine 12-14-2009 11:50 AM

Re: missing entries
 
You never use the address book view to create entries. It contains no data.
Use your Contacts Folder.

--
Russ Valentine
"Missing Outlook Entries" <Missing Outlook
Entries@discussions.microsoft.com> wrote in message
news:D6E07AB0-44E9-4BC3-BF5D-119A3B1378F4@microsoft.com...
>I sometimes make an entry to the address book, save it, and then search for
> it only to find that it is not there. When I re-enter the entry and save
> it
> I get the message that it is already a part of the address book and pulls
> up
> the entry asking me if I want to update that record. I do just that, but
> when I try to access the record again it does not find it.



Roady [MVP] 12-14-2009 11:50 AM

Re: missing entries
 
Can you post some configuration details to work with like at least your
version of Outlook and type of mail account(s) configured?
Also, posting your exact steps to reproduce (where you click and where you
look) would be helpful in this case as you are probably somewhere missing a
step or are looking in the wrong place.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Missing Outlook Entries" <Missing Outlook
Entries@discussions.microsoft.com> wrote in message
news:D6E07AB0-44E9-4BC3-BF5D-119A3B1378F4@microsoft.com...
> I sometimes make an entry to the address book, save it, and then search
> for
> it only to find that it is not there. When I re-enter the entry and save
> it
> I get the message that it is already a part of the address book and pulls
> up
> the entry asking me if I want to update that record. I do just that, but
> when I try to access the record again it does not find it.



Jane 12-14-2009 05:50 PM

RE: missing entries
 
You are not alone. This frequently happens to me. Particularly frustrating
when it is an out of date record that you want to delete/amend and can't do
so! I look forward to someone coming up with an answer

"Missing Outlook Entries" wrote:

> I sometimes make an entry to the address book, save it, and then search for
> it only to find that it is not there. When I re-enter the entry and save it
> I get the message that it is already a part of the address book and pulls up
> the entry asking me if I want to update that record. I do just that, but
> when I try to access the record again it does not find it.


Russ Valentine 12-14-2009 09:50 PM

Re: missing entries
 
Answer already posted. The address book view was never intended for data
entry. Use Outlook as it was intended.
--
Russ Valentine
"Jane" <Jane@discussions.microsoft.com> wrote in message
news:64FE9750-57BE-4F5D-8ABD-26D83175E4B7@microsoft.com...
> You are not alone. This frequently happens to me. Particularly
> frustrating
> when it is an out of date record that you want to delete/amend and can't
> do
> so! I look forward to someone coming up with an answer
>
> "Missing Outlook Entries" wrote:
>
>> I sometimes make an entry to the address book, save it, and then search
>> for
>> it only to find that it is not there. When I re-enter the entry and save
>> it
>> I get the message that it is already a part of the address book and pulls
>> up
>> the entry asking me if I want to update that record. I do just that, but
>> when I try to access the record again it does not find it.




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