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Cannot Move The Items.

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Old 12-14-2010, 05:50 PM   #1
mel loewen
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Default Cannot Move The Items.

When I try to delete a folder or move a folder, I get "Cannot Move The Items.

When I try to delete a folder or move a folder, I get "Cannot Move The Items.
The Folder is Full". If I try to rename a folder, I get "Cannot rename '<new
folder name>'. The Folder is Full". I get this even with folders that have
nothing in them.

I'm using Outlook 2007 with Windows XP and this just started to happen


> On Monday, April 21, 2008 10:31 AM JMfive2on wrote:


> I am on WIndows Vista and using Outlook 2007. I am getting a "folder is full"
> error message whenever I try to delete any email from any folder.
>
> If I try to permanently delete a deleted messahe I am getting " The message
> interface has returned an unknown error. If the problem persists, restart
> Outlook."



>> On Monday, April 21, 2008 10:46 AM Roady [MVP] wrote:


>> Which mail account type are you using?
>> If you're using a pst-file; what is the size of it?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "JMfive2one" <JMfive2one@discussions.microsoft.com> wrote in message
>> news:F3BB6AA1-011F-4C8F-B146-2C328BEDCD42@microsoft.com...



>>> On Monday, April 21, 2008 11:56 AM JMfive2on wrote:


>>> How can I tell?
>>>
>>> I searched for archive.pst and found one that was last updatedin 2005?
>>>
>>> "Roady [MVP]" wrote:



>>>> On Monday, April 21, 2008 12:40 PM JMfive2on wrote:


>>>> I found the .pst file....it is 1.35 G wit today's date
>>>>
>>>> "JMfive2one" wrote:



>>>>> On Monday, April 21, 2008 5:56 PM Roady [MVP] wrote:


>>>>> Is this a Unicode formatted pst-file?
>>>>> Choose File-> Data File Management-> Double click the pst-file and look at
>>>>> the Format section. Is Personal Folders File appended with (97-2003)?
>>>>>
>>>>> Additionally, empty your Deleted Items folder and scan your pst-file for
>>>>> errors with scanpst.exe
>>>>> See http://www.msoutlook.info/question/77
>>>>>
>>>>> --
>>>>> Robert Sparnaaij [MVP-Outlook]
>>>>> Coauthor, Configuring Microsoft Outlook 2003
>>>>> http://www.howto-outlook.com/
>>>>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>>>>
>>>>> http://www.msoutlook.info/
>>>>> Real World Questions, Real World Answers
>>>>>
>>>>> -----
>>>>>
>>>>> "JMfive2one" <JMfive2one@discussions.microsoft.com> wrote in message
>>>>> news:5C153F47-7061-494A-9228-C955ECAF5B08@microsoft.com...



>>>>>> On Tuesday, April 22, 2008 11:24 AM TGeorg wrote:


>>>>>> I am having the same problem. My "Personal Folders File" is appended w/
>>>>>> (97-2003) AND I already ran the scanpst.exe. STILL having the same problem.
>>>>>> Please advise.
>>>>>>
>>>>>> "Roady [MVP]" wrote:



>>>>>>> On Tuesday, April 22, 2008 12:14 PM Gordon wrote:


>>>>>>> "TGeorge" <TGeorge@discussions.microsoft.com> wrote in message
>>>>>>> news:1A08EA2C-5F5E-4005-8C32-76D958BAA48B@microsoft.com...
>>>>>>>
>>>>>>> It should actually be "97-2002" type file. that's NOT a new Unicode file.
>>>>>>> Create a new Unicode file, set it as the default delivery location and copy
>>>>>>> all your data to it, then close the original pst file.



>>>>>>>> On Tuesday, April 22, 2008 2:37 PM TGeorg wrote:


>>>>>>>> Sorry, typo on my part. It was (97-2002). Regardless I created a new pst
>>>>>>>> file.
>>>>>>>> thanks for the speedy reply.
>>>>>>>>
>>>>>>>>
>>>>>>>> "Gordon" wrote:



>>>>>>>>> On Tuesday, April 22, 2008 2:58 PM Gordon wrote:


>>>>>>>>> So has that solved the problem?



>>>>>>>>>> On Wednesday, August 06, 2008 11:08 AM Mike Bartkoski wrote:


>>>>>>>>>> I get the message "Folder is Full" when trying to delete a message stuck on my Outbox. No idea why it is sticking. Others still send OK. I am using Outlook 2007 and Vista. This just began a few weeks ago about the same time I synchronized with an iPhone. It does not happen often.



>>>>>>>>>>> On Tuesday, September 02, 2008 1:19 PM Judy Good wrote:


>>>>>>>>>>> I am having the same problem. Any help out there?



>>>>>>>>>>>> On Thursday, October 02, 2008 6:57 AM macy51 wrote:


>>>>>>>>>>>> I am having the same problem. It has only just started to happen and only
>>>>>>>>>>>> with (so far) 2 x emails in my inbox. I try to delete them and I get a
>>>>>>>>>>>> small dialogue box saying 'The folder is full' and that is all.
>>>>>>>>>>>> Coincidentally both sent from the same person however I have been able to
>>>>>>>>>>>> delete other emails from that person. I too have recently updated and
>>>>>>>>>>>> synched my iPhone.
>>>>>>>>>>>>
>>>>>>>>>>>> "Milly Staples [MVP - Outlook]" wrote:



>>>>>>>>>>>>> On Monday, October 06, 2008 7:47 PM zum wrote:


>>>>>>>>>>>>> same problem here too.
>>>>>>>>>>>>> replied to thread above with ppl having similar issues.
>>>>>>>>>>>>> why NO fix???
>>>>>>>>>>>>>
>>>>>>>>>>>>> "macy517" wrote:



>>>>>>>>>>>>>> On Monday, October 06, 2008 9:35 PM zum wrote:


>>>>>>>>>>>>>> I scanned my pst file with the executable.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Seemed to repair that which was messing me up.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> hope ya'll have similar "good" experiences.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "zuma" wrote:



>>>>>>>>>>>>>>> On Sunday, November 02, 2008 11:23 AM Laur wrote:


>>>>>>>>>>>>>>> When I try to delete a folder or move a folder, I get "Cannot Move The Items.
>>>>>>>>>>>>>>> The Folder is Full". If I try to rename a folder, I get "Cannot rename '<new
>>>>>>>>>>>>>>> folder name>'. The Folder is Full". I get this even with folders that have
>>>>>>>>>>>>>>> nothing in them.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I'm using Outlook 2007 with Windows XP and this just started to happen
>>>>>>>>>>>>>>> yesterday. I do not have an iphone. I rebooted and still have the problem.
>>>>>>>>>>>>>>> Any ideas on what is next?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> TIA!
>>>>>>>>>>>>>>> Laura



>>>>>>>>>>>>>>>> On Saturday, December 13, 2008 12:12 PM James N. Willi wrote:


>>>>>>>>>>>>>>>> I had this problem, too. The solution that worked for me was to hold the SHIFT key down while pressing the DELETE key.



>>>>>>>>>>>>>>>>> On Monday, December 15, 2008 8:07 AM Brian Tillman [MVP - Outlook] wrote:


>>>>>>>>>>>>>>>>> <James N. Willi> wrote in message news:2008121312120jnwilli@willi.us.com...
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> If you're not using an Exchange account, this is an indication that your PST
>>>>>>>>>>>>>>>>> may be in trouble, since the message won't move to the Deleted Items folder.
>>>>>>>>>>>>>>>>> Hpolding Shift while deleting bypasses that folder and simply removes the
>>>>>>>>>>>>>>>>> item directly. I'd recommend emptying the Deleted Items folder, archiving
>>>>>>>>>>>>>>>>> older items, then compacting the PST. Running SCANPST.EXE (the Inbox Repair
>>>>>>>>>>>>>>>>> Tool) on the PST would also be a good idea.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> If you are using an Exchange account, perhaps the OST is approaching the 2GB
>>>>>>>>>>>>>>>>> limit.
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Brian Tillman [MVP-Outlook]



>>>>>>>>>>>>>>>>>> On Tuesday, August 03, 2010 12:21 PM Roman Shein wrote:


>>>>>>>>>>>>>>>>>> I've successfully solved the problem by exporting pst to another pst (File->Export...). I lost certain customizations (views), but resolved a couple of long lasting problems. Scanpst is not a panacea.



>>>>>>>>>>>>>>>>>>> On Sunday, August 29, 2010 2:19 PM Amaury Caballer wrote:


>>>>>>>>>>>>>>>>>>> Click on outlook while push Ctrl. Outlook open in safe mode and now you can delete all Files and Folders



>>>>>>>>>>>>>>>>>>>> On Sunday, August 29, 2010 2:40 PM Evan Platt wrote:


>>>>>>>>>>>>>>>>>>>> Do you people really think someone is still in this group 2 and a half
>>>>>>>>>>>>>>>>>>>> years later waiting for a reply??
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>> To reply via e-mail, remove The Obvious and .invalid from my e-mail address.



>>>>>>>>>>>>>>>>>>>>> On Monday, August 30, 2010 5:24 AM Gordon wrote:


>>>>>>>>>>>>>>>>>>>>> On 29/08/2010 19:40, Evan Platt wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Idiot Eggheader. Surprised?



>>>>>>>>>>>>>>>>>>>>> Submitted via EggHeadCafe
>>>>>>>>>>>>>>>>>>>>> Office Open XML File Formats - Word 2007
>>>>>>>>>>>>>>>>>>>>> http://www.eggheadcafe.com/tutorials...word-2007.aspx


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