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Imtoo Itransfer Platinum - major problem

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Unread 07-02-2015, 03:41 PM   #1
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Imtoo Itransfer Platinum - major problem

Last week I purchased Itransfer Platinum (IP) from Imtoo at a cost of $41. After using it to load my Ipod I went onto Itunes to buy some tunes but it refused to load until I had reset it too factory defaults which deleted everything on it. I asked Imtoo support about it and was told IP would only work with an older version of Itunes (11.0) which is virtually unobtainable on the internet and anyway Apple has a habit of insisting on the latest version.

I found it absolutely incredible that a company would continue selling a product that no longer works! I asked them to supply a copy of Itunes 12.0 or refund my money. I have not heard anything from them since! I have raised a dispute with Paypal instead.

So DO NOT BUY ITRANSFER PLATINUM if you ever want to use Itunes.


EDIT:- A REFUND WAS FINALLY ISSUED

EDIT2:- They claimed they had issued a refund but I HAVE YET TO SEE IT

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Last edited by meditek; 17-02-2015 at 10:11 AM..
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Unread 17-02-2015, 09:53 AM   #2
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Unhappy Re: Imtoo Itransfer Platinum - major problem

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Quote:
Originally Posted by meditek View Post
Last week I purchased Itransfer Platinum (IP) from Imtoo at a cost of $41. After using it to load my Ipod I went onto Itunes to buy some tunes but it refused to load until I had reset it too factory defaults which deleted everything on it. I asked Imtoo support about it and was told IP would only work with an older version of Itunes (11.0) which is virtually unobtainable on the internet and anyway Apple has a habit of insisting on the latest version.

I found it absolutely incredible that a company would continue selling a product that no longer works! I asked them to supply a copy of Itunes 12.0 or refund my money. I have not heard anything from them since! I have raised a dispute with Paypal instead.

So DO NOT BUY ITRANSFER PLATINUM if you ever want to use Itunes.


EDIT:- A REFUND WAS FINALLY ISSUED

EDIT2:- They claimed they had issued a refund but I HAVE YET TO SEE IT
The refund finally happened yesterday. However, they now say they have a fix for Itunes 12.1 namely IP V5.7 but when you download the update it is still v5.6.8.20141122 and the installers are an exact match using Winmerge. All very odd.

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Last edited by meditek; 17-02-2015 at 10:11 AM..
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