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Canon F20 Multipass - Install drivers without Suite?

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Unread 14-11-2007, 01:58 PM   #1
Neeboo Nine
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Posts: n/a
Canon F20 Multipass - Install drivers without Suite?

Tried to install on XP sp2 and upon reboot computer is slow and doesn't
recognize any drives in My Computer/WinExplorer. I had to use system
restore. Tried again and the same result. I think it has to do with the
Multipass Suite which the installation instructions give you no option
but to install the entire suite. I don't need the Toolbar features, I
just want to print and scan. Is the suite necessary for the printer to
operate properly? Can I simply plug the printer in and let windows
install the necessary drivers without installing the Multipass Suite?
The instructions say it is important not to connect the USB cable before
installing the software, so I am hesitant to try it. Thanks,
 
Unread 14-11-2007, 01:58 PM   #2
Tony
Guest
 
Posts: n/a
Re: Canon F20 Multipass - Install drivers without Suite?

Neeboo Nine <snikkt@bamff.com> wrote:
>Tried to install on XP sp2 and upon reboot computer is slow and doesn't
>recognize any drives in My Computer/WinExplorer. I had to use system
>restore. Tried again and the same result. I think it has to do with the
>Multipass Suite which the installation instructions give you no option
>but to install the entire suite. I don't need the Toolbar features, I
>just want to print and scan. Is the suite necessary for the printer to
>operate properly? Can I simply plug the printer in and let windows
>install the necessary drivers without installing the Multipass Suite?
>The instructions say it is important not to connect the USB cable before
>installing the software, so I am hesitant to try it. Thanks,


Not sure that I fully understand why you are reluctant to try a new install. If
you remove the old drivers, reboot, unplug the usb cable and then re-install
the drivers (plug the cable back in when asked), then it should reinstall
correctly. I don't know whether the entire suite is required or not, is there a
problem in installing it all, like disk space?
Tony
 
Unread 14-11-2007, 01:58 PM   #3
Neeboo Nine
Guest
 
Posts: n/a
Re: Canon F20 Multipass - Install drivers without Suite?

Tony wrote:
> Neeboo Nine <snikkt@bamff.com> wrote:
>> Tried to install on XP sp2 and upon reboot computer is slow and doesn't
>> recognize any drives in My Computer/WinExplorer. I had to use system
>> restore. Tried again and the same result. I think it has to do with the
>> Multipass Suite which the installation instructions give you no option
>> but to install the entire suite. I don't need the Toolbar features, I
>> just want to print and scan. Is the suite necessary for the printer to
>> operate properly? Can I simply plug the printer in and let windows
>> install the necessary drivers without installing the Multipass Suite?
>> The instructions say it is important not to connect the USB cable before
>> installing the software, so I am hesitant to try it. Thanks,

>
> Not sure that I fully understand why you are reluctant to try a new install. If
> you remove the old drivers, reboot, unplug the usb cable and then re-install
> the drivers (plug the cable back in when asked), then it should reinstall
> correctly. I don't know whether the entire suite is required or not, is there a
> problem in installing it all, like disk space?
> Tony



Disk space is not a problem.. it's a new machine. I just realized
I haven't downloaded any windows updates so maybe if I do that it
will be fixed. Also found this after a long search, maybe this is
the problem:
http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900
 
Unread 14-11-2007, 01:58 PM   #4
Neeboo Nine
Guest
 
Posts: n/a
Re: Canon F20 Multipass - Install drivers without Suite?

Neeboo Nine wrote:
> Tony wrote:
>> Neeboo Nine <snikkt@bamff.com> wrote:
>>> Tried to install on XP sp2 and upon reboot computer is slow and doesn't
>>> recognize any drives in My Computer/WinExplorer. I had to use system
>>> restore. Tried again and the same result. I think it has to do with the
>>> Multipass Suite which the installation instructions give you no
>>> option but to install the entire suite. I don't need the Toolbar
>>> features, I just want to print and scan. Is the suite necessary for
>>> the printer to
>>> operate properly? Can I simply plug the printer in and let windows
>>> install the necessary drivers without installing the Multipass Suite?
>>> The instructions say it is important not to connect the USB cable before
>>> installing the software, so I am hesitant to try it. Thanks,

>>
>> Not sure that I fully understand why you are reluctant to try a new
>> install. If you remove the old drivers, reboot, unplug the usb cable
>> and then re-install the drivers (plug the cable back in when asked),
>> then it should reinstall correctly. I don't know whether the entire
>> suite is required or not, is there a problem in installing it all,
>> like disk space?
>> Tony

>
>
> Disk space is not a problem.. it's a new machine. I just realized
> I haven't downloaded any windows updates so maybe if I do that it
> will be fixed. Also found this after a long search, maybe this is
> the problem:
> http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900



Oops, link doesn't work [see Problem (3), "Other Phenomenon"]

--------------------------------------

02SJ60031_EN_00

MultiPASS F20 MultiPASS Suite Ver.430a Updater for Windows XP SP2

Information about the compatibility problem between the Windows XP
Service Pack2 version and this model.

1. Purpose
To inform you of the following:
When checked the compatibility between the Windows XP Service Pack2
version and this model, we have found out that there is a possibility
that the following problem may happen.

2. Problem
Error messages pop up when machines are trying to print and may not be
able to perform such operation. Or an error message appears when
machines are trying to scan and may not be able to scan the document.
Please refer to the following for details of error messages.
< Error Messages >
(1) The dialog box listed below pops up 10 to 30 seconds after this
machine starts printing a document. The machine was unable to print.

If click on [OK], the following dialog box appears.

(2) When trying to scan a document, the dialog box listed below appears,
and machines fail to scan the document.

If click on [Switch To...], Start menu will appear.
If click on [Retry], the above message remains displayed.
So users have to hold down [Ctrl]+[Alt]+[Delete] to start Task Manager
and shut down Toolbar.
(3) Other phenomenon
It takes approx. 3 minutes to open My Computer.

3. Possible Cause
IP address that has been set up to enable communication between
MPService's processes has a problem when run on Windows XP SP2.

4. Corrective Actions
Please run a path by going through the following steps.
4-1. Procedures for using patch file:
(1) Copy the attached patch file (.exe file) to the desktop of the
computer, and double-click the file to automatically extract the patch
files.
(2) When the file extraction has concluded, a folder with the same name
as the patch file will be created on the desktop of the computer.
Double-click the folder to open it, and the following window will be
displayed.


The following four files are contained:
- mp4x0tMPSxpsp2.exe
- mp4x0tMPSxpsp2.ini
- UpdtRep4.dll
- common (MpNetIpc.ini)

(3) Double-click on[mp4x0tMPSxpsp2.exe.]
(4) The following dialog [Update complete successfully!! You MUST
Restart Windows now.] Will be displayed. Click Yes to restart the computer.

NOTE:
In case that this file is applied to software that is not affected by
this problem, the following message appears: [There is no need to update
this system.]
4-2. How to confirm whether the patch file has been applied or not:
(1) Click the MultiPASS button displayed on the Canon MultiPASS toolbar.

NOTE:
If the Canon MultiPASS toolbar is not displayed, go to [Start] -> All
Programs -> Canon MultiPASS Suite 4.x -> Canon MultiPASS Toolbar to
display Canon MultiPASS toolbar on the screen.


(2) In the following window in the MultiPASS menu, click About MultiPASS.

(3) Confirm that the letter [t] has been added to the driver version's
Build number, as
shown in this example:

-Before the patch: Build 4x0axx
-After the patch : Build 4x0axxt

[the example after the patch file has been executed]
5. Patch file

mp4x0tMPSxpsp2.EXE
156kB (approximately 45.6 sec. @56K modem)
 
Unread 14-11-2007, 01:58 PM   #5
Neeboo Nine
Guest
 
Posts: n/a
Re: Canon F20 Multipass - Install drivers without Suite?

Yup, that worked..

Link:
http://www.usa.canon.com/consumer/co...4&modelid=8051

Under:
Drivers/Software - Drivers - MultiPASS F20 MultiPASS Suite Ver.430a
Updater for Windows XP SP2


>
> --------------------------------------
>
> 02SJ60031_EN_00
>
> MultiPASS F20 MultiPASS Suite Ver.430a Updater for Windows XP SP2
>
> Information about the compatibility problem between the Windows XP
> Service Pack2 version and this model.
>
> 1. Purpose
> To inform you of the following:
> When checked the compatibility between the Windows XP Service Pack2
> version and this model, we have found out that there is a possibility
> that the following problem may happen.
>
> 2. Problem
> Error messages pop up when machines are trying to print and may not be
> able to perform such operation. Or an error message appears when
> machines are trying to scan and may not be able to scan the document.
> Please refer to the following for details of error messages.
> < Error Messages >
> (1) The dialog box listed below pops up 10 to 30 seconds after this
> machine starts printing a document. The machine was unable to print.
>
> If click on [OK], the following dialog box appears.
>
> (2) When trying to scan a document, the dialog box listed below appears,
> and machines fail to scan the document.
>
> If click on [Switch To...], Start menu will appear.
> If click on [Retry], the above message remains displayed.
> So users have to hold down [Ctrl]+[Alt]+[Delete] to start Task Manager
> and shut down Toolbar.
> (3) Other phenomenon
> It takes approx. 3 minutes to open My Computer.
>
> 3. Possible Cause
> IP address that has been set up to enable communication between
> MPService's processes has a problem when run on Windows XP SP2.
>
> 4. Corrective Actions
> Please run a path by going through the following steps.
> 4-1. Procedures for using patch file:
> (1) Copy the attached patch file (.exe file) to the desktop of the
> computer, and double-click the file to automatically extract the patch
> files.
> (2) When the file extraction has concluded, a folder with the same name
> as the patch file will be created on the desktop of the computer.
> Double-click the folder to open it, and the following window will be
> displayed.
>
>
> The following four files are contained:
> - mp4x0tMPSxpsp2.exe
> - mp4x0tMPSxpsp2.ini
> - UpdtRep4.dll
> - common (MpNetIpc.ini)
>
> (3) Double-click on[mp4x0tMPSxpsp2.exe.]
> (4) The following dialog [Update complete successfully!! You MUST
> Restart Windows now.] Will be displayed. Click Yes to restart the computer.
>
> NOTE:
> In case that this file is applied to software that is not affected by
> this problem, the following message appears: [There is no need to update
> this system.]
> 4-2. How to confirm whether the patch file has been applied or not:
> (1) Click the MultiPASS button displayed on the Canon MultiPASS toolbar.
>
> NOTE:
> If the Canon MultiPASS toolbar is not displayed, go to [Start] -> All
> Programs -> Canon MultiPASS Suite 4.x -> Canon MultiPASS Toolbar to
> display Canon MultiPASS toolbar on the screen.
>
>
> (2) In the following window in the MultiPASS menu, click About MultiPASS.
>
> (3) Confirm that the letter [t] has been added to the driver version's
> Build number, as
> shown in this example:
>
> -Before the patch: Build 4x0axx
> -After the patch : Build 4x0axxt
>
> [the example after the patch file has been executed]
> 5. Patch file
>
> mp4x0tMPSxpsp2.EXE
> 156kB (approximately 45.6 sec. @56K modem)

 
Unread 14-11-2007, 01:58 PM   #6
Tony
Guest
 
Posts: n/a
Re: Canon F20 Multipass - Install drivers without Suite?

Excellent
Tony

Neeboo Nine <snikkt@bamff.com> wrote:
>Yup, that worked..
>
>Link:
>http://www.usa.canon.com/consumer/co...4&modelid=8051
>
>Under:
>Drivers/Software - Drivers - MultiPASS F20 MultiPASS Suite Ver.430a
>Updater for Windows XP SP2
>
>
>>
>> --------------------------------------
>>
>> 02SJ60031_EN_00
>>
>> MultiPASS F20 MultiPASS Suite Ver.430a Updater for Windows XP SP2
>>
>> Information about the compatibility problem between the Windows XP
>> Service Pack2 version and this model.
>>
>> 1. Purpose
>> To inform you of the following:
>> When checked the compatibility between the Windows XP Service Pack2
>> version and this model, we have found out that there is a possibility
>> that the following problem may happen.
>>
>> 2. Problem
>> Error messages pop up when machines are trying to print and may not be
>> able to perform such operation. Or an error message appears when
>> machines are trying to scan and may not be able to scan the document.
>> Please refer to the following for details of error messages.
>> < Error Messages >
>> (1) The dialog box listed below pops up 10 to 30 seconds after this
>> machine starts printing a document. The machine was unable to print.
>>
>> If click on [OK], the following dialog box appears.
>>
>> (2) When trying to scan a document, the dialog box listed below appears,
>> and machines fail to scan the document.
>>
>> If click on [Switch To...], Start menu will appear.
>> If click on [Retry], the above message remains displayed.
>> So users have to hold down [Ctrl]+[Alt]+[Delete] to start Task Manager
>> and shut down Toolbar.
>> (3) Other phenomenon
>> It takes approx. 3 minutes to open My Computer.
>>
>> 3. Possible Cause
>> IP address that has been set up to enable communication between
>> MPService's processes has a problem when run on Windows XP SP2.
>>
>> 4. Corrective Actions
>> Please run a path by going through the following steps.
>> 4-1. Procedures for using patch file:
>> (1) Copy the attached patch file (.exe file) to the desktop of the
>> computer, and double-click the file to automatically extract the patch
>> files.
>> (2) When the file extraction has concluded, a folder with the same name
>> as the patch file will be created on the desktop of the computer.
>> Double-click the folder to open it, and the following window will be
>> displayed.
>>
>>
>> The following four files are contained:
>> - mp4x0tMPSxpsp2.exe
>> - mp4x0tMPSxpsp2.ini
>> - UpdtRep4.dll
>> - common (MpNetIpc.ini)
>>
>> (3) Double-click on[mp4x0tMPSxpsp2.exe.]
>> (4) The following dialog [Update complete successfully!! You MUST
>> Restart Windows now.] Will be displayed. Click Yes to restart the computer.
>>
>> NOTE:
>> In case that this file is applied to software that is not affected by
>> this problem, the following message appears: [There is no need to update
>> this system.]
>> 4-2. How to confirm whether the patch file has been applied or not:
>> (1) Click the MultiPASS button displayed on the Canon MultiPASS toolbar.
>>
>> NOTE:
>> If the Canon MultiPASS toolbar is not displayed, go to [Start] -> All
>> Programs -> Canon MultiPASS Suite 4.x -> Canon MultiPASS Toolbar to
>> display Canon MultiPASS toolbar on the screen.
>>
>>
>> (2) In the following window in the MultiPASS menu, click About MultiPASS.
>>
>> (3) Confirm that the letter [t] has been added to the driver version's
>> Build number, as
>> shown in this example:
>>
>> -Before the patch: Build 4x0axx
>> -After the patch : Build 4x0axxt
>>
>> [the example after the patch file has been executed]
>> 5. Patch file
>>
>> mp4x0tMPSxpsp2.EXE
>> 156kB (approximately 45.6 sec. @56K modem)


 
 

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