Fujitsu dot matrix page length

jeff_cookson@hotmail.com

I have a customer who prints multipart waybills on a Fujitsu DL3800
dot matrix printer. All was working fine until we replaced the server
running Windows small business server 2003. Now whenever he prints a
waybill the first page prints fine but the 2nd is one inch short, ie
it does not quite get to the top of the next page (1" short). Now the
forms are 12" long so I'm sure that has something to do with it but
kinda stumped. This is the same printer we were using before, I
believe the driver is the same, the application is definitely the same
so what changed? This printer has emulation parameters that can be
changed using combinations of the buttons on the printer, also you can
choose different emulations. The setting for page length was set for
11" but that was the same as before when it was working. i tried
changing it to 12" but it made no difference. Looks like the printer
driver and software override the hardware settings so how can I get it
to use the hardware settings or change the driver to be set for 12"
long forms? This is the only thing this printer is used for.. thaks
for any help you can offer... Jeff..