Cannon PIXMA MP470 Error 5100

Ron

We just installed this printer new, and on the first page there was a paper
misfeed, because the guide in the feeder bin wasn't set properly. So I
turned it off, pulled out the paper, cancelled the print job on the
computer, turned the printer back on. Got the subject error, and cannot
clear it by turning the printer off. Can't get the ink cartridges to settle
in the installation positions either. The troubleshooting guide leads to
suggestion that the printer needs service! I'm hoping someone here knows a
simple way I can reset it.

Thx for any help.

Ron

Problem solved after talking to tech support. I didn't realize it's ok to
move the cartridge holders manually while power is off. Did that in order
to reseat the cartridges and all is well.

BigJim

good printer I use the same one.
glade you go it fixed
"Ron" <> wrote in message
news:. ..
> We just installed this printer new, and on the first page there was a
> paper misfeed, because the guide in the feeder bin wasn't set properly.
> So I turned it off, pulled out the paper, cancelled the print job on the
> computer, turned the printer back on. Got the subject error, and cannot
> clear it by turning the printer off. Can't get the ink cartridges to
> settle in the installation positions either. The troubleshooting guide
> leads to suggestion that the printer needs service! I'm hoping someone
> here knows a simple way I can reset it.
>
> Thx for any help.