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Office 2007 configures itself everytime I open it.

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Old 21-06-2009, 11:43 AM   #1
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Office 2007 configures itself everytime I open it.

Hi
This is my first ever post, so I hope I do it right.
I've got a new Laptop running vista home premium. My office 2007 works fine untill I update it with office SP2 then every time I open one of the programes (word, excel, power point ect.) it asks me to wait while office configures. I've uninstalled and reinstalled office for it to work fine untill I install SP2 and then the same thing happens again. I've looked in the event viewer and it has these 2 warnings that come up over and over:

1) Detection of product '{91120000-002F-0000-0000-0000000FF1CE}', feature 'WORDFiles' failed during request for component '{0638C49D-BB8B-4CD1-B191-051E8F325736}'

2) Detection of product '{91120000-002F-0000-0000-0000000FF1CE}', feature 'ProductFiles', component '{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}' failed. The resource '' does not exist.

I've googled it and tried to do some of the things I found like checking the permissions on some of the registery keys but no luck.
I know I can just run office with out SP2 but I would like to sort this problem...
Please help

Thank you
Mike

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Old 22-06-2009, 10:31 AM   #2
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Re: Office 2007 configuers itself everytime I open it.

did you follow these instructions Information about using 2007 Office suites and programs on a computer that is running another version of Office

and already added the NoReReg value ? If not, follow the instructions and add NoReReg value.

After that, delete all shortcuts to office program, including those in Start Menu and create new shortcuts manually. Start Word or other office applications and check.

Are you installing Office 2007 Sp2 from an admin account ? Temporarily disable UAC during SP2 installation.
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Old 23-06-2009, 09:57 PM   #3
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Re: Office 2007 configuers itself everytime I open it.

Hi bakuryu
Thank you for your reply
I'm a little confused. I'm not running multiple versions of Office, I only have Office 2007. Do you still want me to follow the instructions?
I am installing SP2 and office from an admin account. I will try reinstalling Office and SP2 again with UAC disabled. Will let you know what happens.

Thank you
Mike
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Old 24-06-2009, 04:49 PM   #4
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Re: Office 2007 configuers itself everytime I open it.

Even if you don't have multiple versions of office installed, add the NoReReg value to registry.
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Old 24-06-2009, 07:52 PM   #5
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Re: Office 2007 configuers itself everytime I open it.

Well I must say I'm impressed. I didn't think it was going to work, I don't understand why changing the shortcuts would make a diffrence but it has...

The only thing now is when I open Word, Excel ect from the short cut it opens no problem but if I open a saved document it does the whole configuring thing again. Any ideas?

Thank you
Mike
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Old 25-06-2009, 05:46 PM   #6
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Re: Office 2007 configuers itself everytime I open it.

recreating the shortcuts, just resolves any permission issues that can occur.

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The only thing now is when I open Word, Excel ect from the short cut it opens no problem but if I open a saved document it does the whole configuring thing again.
Right click on any word file, choose Open with and then click 'Choose default program', click the browse button and browse and select the word shortcut. Make sure 'Always use the selected program to open this kind of file' is check and click OK. Do the same for Excel and other formats also. Now try to open any saved document directly by double clicking on them.
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Old 28-06-2009, 09:46 PM   #7
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Re: Office 2007 configuers itself everytime I open it.

I have experienced the same problem - also with a new Office 2007 installation, once I had installed the Microsoft updates.

I tried the solutions above, and now the Office 2007 programmes start without re-configuring each time. Thank you!! However, although Outlook will start up without re-configuring, it still re-configures when I send an Email.

Any ideas? Thank you.
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Old 02-07-2009, 09:49 AM   #8
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Thumbs down Re: Office 2007 configuers itself everytime I open it.

I tried choosing the default program and it doesn't work. I pointed it to the winword in office12 folder and even tried pointing it to the shortcut I created in the start menu but it still tries to configure itself, another thing I noticed is everytime I dubble click on a word doc or excel ect. and configures, it creates a short cut in the start menu like the one I deleted previously. Thank goodness I named my shortcuts diffrently so I can tell the diffrence between the two.
Any other ideas you think might work?
Mike
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Old 07-07-2009, 09:19 AM   #9
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Re: Office 2007 configures itself everytime I open it.

I resolved the reconfiguration problem with Outlook on my computer, with the help of Microsoft Office Techncial Support. I have to say that they were fantastic. They sent me pages of instructions(!), but, in summary, they said the issue could occur due to three possible reasons:

1.Presence of a trial installation of Office 2007.
2.Corrupted installation of Office 2007.
3.Corruption of the Windows Installer feature on the Windows Vista operating system.

They got me to check each of these causes in turn.

I only had to complete the second and third steps if I was still expereincing the problem, In my case, I had a corrupted Windows Installer feature, which required a start up repair to Windows Vista. I made a mistake at that stage, and ended up doing a complete repair (i.e. a re-installtion!), rather than a start up repair. Hopefully, you will get it right, and avoid the need to re-install all your drivers.

My computer is now working perfectly, so it was worth the effort.

I apologise that this will be a long post, but I guess those of you pulling your hair out waiting for Office to finish re-configuring itself at regular intervals will appreciate them. Here are the detailed instructions that I received from Microsoft Techncial Support:

Step 1 - instructions for removing any trial installation of Office 2007

Most new computers these days come pre-installed with a trial version of Microsoft Office 2007. In order to resolve this issue you first need to check if you have a trial version of Microsoft Office still installed on your computer. Follow these steps to check for the trial version:
  • Close all open windows and applications on your computer and return to the desktop.
  • Click on Start and then on Control Panel.
  • Double-click on open Add or Remove Programs.
  • On the Add or Remove Programs window check if you have any trial version of Office 2007 using the following steps:
a.2007 Microsoft Office System
b.Activation Assistant for the 2007 Microsoft Office Suites or Activation Assistant
c.Business Contact Manager for Outlook 2007

If you find any one or all of the above mentioned software – which all belong to trial versions of Office 2007 – you will need to uninstall them all. Uninstall them in the following sequence: Business Contact Manager for Outlook 2007 > Activation Assistant > 2007 Microsoft Office System (beginning first with Business Contact Manager followed by Activation Assistant and then lastly 2007 Microsoft Office System) Right-click on them and click on Uninstall. Please note: you will need to uninstall the 2007 Microsoft Office System and Activation Assistant in particular as these are the software which are causing the configuration window to come-up while opening Outlook 2007 and were happening while opening your other Office Standard 2007 applications.

After un-installation of the above mentioned trial version software restart your computer and check if you are able to open the Office Standard 2007 applications without the configuration window running. In case the above steps still do not resolve your issues try the following steps:

Close all open windows and applications and return to the desktop. Follow these steps:

We shall first reregister the Windows Installer:
  • Close all open windows and applications on your computer and return to the desktop.
  • Click on Start and then on Run (If the Run option is not available in the Start Menu of your Windows Vista computer, follow these steps to add Run onto the Start Menu. Right-click on the Start Button and then click on 'Properties'. Click on the 'Customize' button for the Start Menu. Scroll down the list and put a tick mark for the 'Run Command' option. Click on OK and APPLY and OK buttons).
  • Type the following command in the Run box to unregister the Windows Installer Service: msiexec /unregister (with a space after the word msiexec) and click on OK. This action may be followed by a small black command prompt window opening and closing down instantly. If the box stays open for a longer time close the box yourself.
  • Click on Start and then on Run.
  • Type the following command in the Run box to re-register the Windows Installer Service: msiexec /regserver (with a space after the word msiexec) and click on OK. This action may be followed by a small black command prompt window opening and closing down instantly. If the box stays open for a longer time close the box yourself. If you get a success dialogue box – click on the appropriate button to close the dialogue box.
  • Close all open windows and return to the desktop.
To rectify the configuration issue with Outlook and Office Standard 2007 applications:
    • Click on Start and then on Run
    • Type the following command in bold into the Run box: reg add HKCU\Software\Microsoft\Office\12.0\<Application>\ Options /v NoReReg /t REG_DWORD /d 1
    • In the above command remove <Application> and type in the name of the application that is configuring while opening. For example to resolve this issue for configuration running while opening Outlook type the command as: reg add HKCU\Software\Microsoft\Office\12.0\Outlook\Option s /v NoReReg /t REG_DWORD /d 1 and click on OK. Type the name of the application with the first letter in capitals.
    • Similarly in case you have the same issue with the other Office 2007 applications then add the command in the Run box for every other Microsoft Office Standard 2007 application that configures while opening by just substituting <Application> with the name of the Application as shown above (Excel; Powerpoint; Word etc. Make sure that you add these applications names with the 1st letter in Capital when adding the command in the Run box. For example add the Excel Command with the 1st letter in the Excel name in Capital as follows: reg add HKCU\Software\Microsoft\Office\12.0\Excel\Options /v NoReReg /t REG_DWORD /d 1. Also make sure not to leave any spaces after the end of the command. The command ends at d 1 with no space after d 1). Once you have finished adding the above command for all the Microsoft Office Standard 2007 applications with the configuration issue – close any open windows or applications and restart your computer (restart is important).
Check now if the issue occurs again or is resolved for Office Standard 2007 applications.

Step 2 - re-installation of Microsoft Office

In case these steps still do not work then the next step would be to uninstall and reinstall Office Standard 2007 again as the issue would be occurring due to a corruption of the original installation of Office Standard 2007 on your computer. Make sure to restart your computer after un-installation and then reinstall Office Standard 2007.

Step 3 - re-installation of Windows Installer feature in Windows Vista

I fyou still expereince the problem after step 2, then you need to perform a Startup Repair of Windows Vista.

The Windows Installer (which is a part of the Windows Operating System and which installs all Microsoft and many third-party Software) is corrupted and hence it runs the set-up every time you open the Office Applications. Although theoretically it should run the setup for all Microsoft Programs on the computer – the corruption affects the Microsoft Office suite the most. In order to resolve this issue follow these steps:

1.You will have to run a repair of your operating system Windows Vista – called a Startup Repair: this is the step that fixes Windows Installer Corruption. Follow these steps to repair Windows Installer:
2.Before you being this step make sure that you keep the Windows Vista disk and the 25 character alpha-numeric Product Key handy and also take a back-up of the important data on your computer – this is just for precaution because doing a Startup Repair of Windows Vista does not delete or damage your data on the computer.
3.Insert your Window Vista disk and restart your computer immediately – or close/cancel the Windows Vista Setup window if it pops up before restarting your computer and proceed towards restarting your computer.
4.Once the computer restarts you will be prompted with the repair options – select the correct options to being the repair process and once completed – restart your computer as prompted.
5.For a more thorough explanation and screen-shots guided tour of the Windows Vista Start-up Repair visit this website:
http://vistahomepremium.windowsreinstall.com/
One the above website scroll to the middle of the page and select the option: How to use the Windows Vista Home Premium CD or DVD to repair a Startup Problem

Once the repair is completed perform the Registry Add (reg add) steps again as per the following steps:

To rectify the issue with Office Standard 2007 applications:
    • Click on Start and then on Run
    • Type the following command in bold into the Run box: reg add HKCU\Software\Microsoft\Office\12.0\<Application>\ Options /v NoReReg /t REG_DWORD /d 1
    • In the above command remove <Application> and type in the name of the application that is configuring while opening. For example to resolve this issue for configuration running while opening Word type the command as: reg add HKCU\Software\Microsoft\Office\12.0\Word\Options /v NoReReg /t REG_DWORD /d 1 and click on OK. Type the name of the application with the first letter in capitals.
    • Similarly add the command in the Run box for every other Microsoft Office Standard 2007 application that configures while opening by just substituting <Application> with the name of the Application as shown above. Once you have finished adding the above command for all the Microsoft Office applications with the issue – close any open windows or applications and restart your computer.

Check now if the issue occurs again or is resolved for Office Standard 2007 applications.


I hope that works for you.

Good luck.

Chocs
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Old 27-11-2009, 03:10 AM   #10
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Re: Office 2007 configuers itself everytime I open it.

Quote:
Originally Posted by Mike G View Post
I tried choosing the default program and it doesn't work. I pointed it to the winword in office12 folder and even tried pointing it to the shortcut I created in the start menu but it still tries to configure itself, another thing I noticed is everytime I dubble click on a word doc or excel ect. and configures, it creates a short cut in the start menu like the one I deleted previously. Thank goodness I named my shortcuts diffrently so I can tell the diffrence between the two.
Any other ideas you think might work?
Mike
It sounds like I am having the exact same problem you are (or were if you have resolved it by now). I did the shortcut thing and that works fine, but I can't open a word, or any office 2007 file by double-clicking on it without the configuration/installation process popping up. Please let me know if you find a solution and I will post here if I do as well. I have a suspicion that it has to do with installing office service pack 2 because it used to work fine before. I've also tried the solution from Chocs, but that did not work either. Thanks! This is a very frustrating and annoying problem! I wish Microsoft would just put some energy into solving it as it is a definite wide spread issue!

Btw-
This is my event viewer data. These all were events that happened in the same second upon clicking to open my word file.

--Detection of product '{91120000-0030-0000-0000-0000000FF1CE}', feature 'ProductFiles', component '{6252B847-BADA-43D4-9252-E39767FA40A1}' failed. The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.

--Detection of product '{91120000-0030-0000-0000-0000000FF1CE}', feature 'WORDFiles' failed during request for component '{0638C49D-BB8B-4CD1-B191-051E8F325736}'

--Beginning a Windows Installer transaction: {91120000-0030-0000-0000-0000000FF1CE}. Client Process Id: 3176.

Last edited by justinilla; 27-11-2009 at 03:27 AM.. Reason: Adding some information about error received
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