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PhotoSuite 7 - Roxio

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Old 21-09-2009, 08:12 PM   #1
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PhotoSuite 7 - Roxio

I have many, many albums and collages created in PhotoSuite 7. I created them with the purpose of saving them to disc and passing down the photos to my family that way. Now I'm told that there's no way to change Roxio/PhotoSuite into any other form, that the files cannot be opened with anything but PhotoSuite 7. No one in my family has PhotoSuite 7, (and I'm not recommending that ANYONE get it--it is a 'legacy' program with Roxio and no longer even supported). Does anyone have any idea how I can convert these files to a permanent usable state?
Also, I have purchased Adobe Photoshop 7, hoping to use that from now on, but am told that I won't be able to install it until 'I get rid of' both the Photosuite 7 and Photoscape which are on my XP now. I don't want to lose access to all the files I've created. Cary
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Old 23-09-2009, 11:05 AM   #2
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Re: PhotoSuite 7 - Roxio

I believe your best options is to purchase Roxio PhotoSuite 9. I'm not sure if Adobe Photoshop 7 will support the Photosuite files.

Anyway here is the details about the legacy Roxio products.

Applications and Services no longer supported by Roxio Support

Quote:
The following applications are considered "legacy" applications and are no longer supported by Technical Support. To continue receiving phone and e-mail technical support, please upgrade to the most recent version of your product through the Roxio Upgrade Center or call our Inside Sales Team at 1-877-697-6946 (Monday - Friday, 9:00 A.M. to 6:00 P.M., EST - excluding Roxio holidays).
I suggest you to contact the Roxio support and explain the situation to them. They might be able to help you out to choose a supported product.
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Old 23-09-2009, 08:54 PM   #3
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Re: PhotoSuite 7 - Roxio

The following is all I received from Roxio: jpleau 9/22/2009


Thank you for contacting Roxio Customer Care

Without Photosuite 7, there is no other way to open those files. Creator 2010 might work but is not gurenteed to work.

I've been told that I may be able to get access back, by back dating to a time before they were locked, and I'll do that, but this won't solve the problem that I won't be able to share the albums with my children, etc. Thanks for your prompt reply. cary
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