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Interactual Player - Error PL4014: Playback failed due to an error with the audio...

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Unread 22-11-2007, 05:21 AM   #1
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Interactual Player - Error PL4014: Playback failed due to an error with the audio...

I am so sorry if this is in the wrong spot.

I got this dvd the other day and you can put it in your computer for bonus features so I took one of the discs and put it in and it installed Interactual Player on my computer because I guess that's the program that they want the bonus features to play on so when the menu comes on I click on Bonus Features and the player goes and then I get a window that says this:

"Error PL4014: Playback failed due to an error with the audio subsystem. Your currently installed audio driver may not be fully compatible with DirectX. Please close any DirectSound applications that are using the sound card. If the problem persists, you may need to upgrade or reinstall your sound card driver. Click the “Help Online” button (bottom button on the left) to find out more information. "

So I clicked on "Help Online" and this is what it said
Playback Has Failed Due To An Audio Subsystem Error

Here are screencaps of the menu and the notice I get when I try to play the bonus features

[img=http://img156.imageshack.us/img156/5435/40868339fn6.th.jpg]
MENU

[img=http://img156.imageshack.us/img156/5638/53995424yo0.th.jpg]
NOTICE


Thanks!
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Unread 22-11-2007, 05:42 AM   #2
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Re: Interactual Player + DVD Features

Since vista is having DirectX 10 I doubt the old player in your DVD supports it. Download and try installing the latest version of Interactual Player

http://downloads.interactual.com/iap...3.0823_esd.exe


Alternatively try downloading any other Good DVD Players:

PowerDVD Trial version:
Try Free - CyberLink PowerDVD - No. 1 DVD Experience

WinDVD Trial:
http://www.intervideo.com/WinDVD/WinDVD_Download.jsp

Or a Free AVS DVD Player:

AVS Media >> AVS DVD Player
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Unread 22-11-2007, 05:55 PM   #3
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Re: Interactual Player - Error PL4014: Playback failed due to an error with the audio...

Okay. Well I think when I put the dvd in my computer it automatically installed the newest version of the Interactual Player but I deleted the player and clicked on the link you provided and the same notice came up that I made as screen cap. I already have PowerDVD on my computer. It came with my Vista. I tried playing the Bonus Features in my PowerDVD but it came up with the screen that says it can only play in an Interactual Player.

Here's the screencap I made of it.

So I assume that the only player it can play is in the Interactual Player and I don't know why that notice is coming up.
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Unread 22-11-2007, 06:17 PM   #4
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Re: Interactual Player - Error PL4014: Playback failed due to an error with the audio...

Hmm.. It seems so..

But it's worth trying WinDVD from the following link.

DVD & Video Playback - InterVideo WinDVD 8 Platinum - Corel Corporation

WinDVD has built-in Interactual player. Just give try and post the details.
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