How can I Tell BT...

SJP

"Helen Deborah Vecht" <.uk> wrote in message
news:.uk...
> "SJP" <someone@somewhere.invalid>typed
>
>
>
>> "Helen Deborah Vecht" <.uk> wrote in message
>> news:.uk...
>> > ... that the box housing the phone wiring to my house, and to my
>> > elderly
>> > next-door neighbour is lidless and exposed to the elements?
>> >
>> > The phone works fine, as does my broadband, so I doubt a significant
>> > fault would be found on line testing. I don't want to spend hours on
>> > the
>> > phone waiting, speaking to a clueless droid or going through a list of
>> > futile electronic options.
>> >
>> > I just want to send them a email, with a picture attached.
>> >
>> > There is no urgency; the box has been like this for at least 18
>> > months...
>> >
>> > --
>> > Helen D. Vecht:
>> > Edgware.
>
>> Post the pic on and then post back with the link so I
>> can see what sort of box it is?
>
>
> OK. Done (not done this before, hope it's OK)
>
>
>
> Picture taken with Motorola L6.
>
> --
> Helen D. Vecht:
> Edgware.

Yep corroded BT66, get it fixed before the line/Broadband goes wrong!

Lurch

On Wed, 11 Apr 2007 14:43:50 +0100, Helen Deborah Vecht
<.uk> mused:

>... that the box housing the phone wiring to my house, and to my elderly
>next-door neighbour is lidless and exposed to the elements?
>
>The phone works fine, as does my broadband,

Define 'fine'. Fine as in couldn't get any better, the dodgy wiring is
having no effect whatsoever, or fine as in it's OK, I suppose it could
be better.

I get that in different works I do, I ask how's that, customer says
brilliant, fine, perfect etc... Couple of minutes later, ooh, that's
much better. So it wasn't perfect, fine, brilliant then was it,
really.

IYSWIM
--
Regards,
Stuart.

Helen Deborah Vecht

"Brian" <kraftee@b&e-cottee.me.uk>typed


> BT66 with nicely corroded ***** terminals....MMMmmmmm

Would you like Parmesan on your spaghetti, sir? Black pepper?

Thanks for your help. I'll ring up BT sometime.

--
Helen D. Vecht:
Edgware.

Graham

>>The phone works fine, as does my broadband,
>
> Define 'fine'. Fine as in couldn't get any better, the dodgy wiring is
> having no effect whatsoever, or fine as in it's OK, I suppose it could
> be better.
>
> I get that in different works I do, I ask how's that, customer says
> brilliant, fine, perfect etc... Couple of minutes later, ooh, that's
> much better. So it wasn't perfect, fine, brilliant then was it,
> really.

I remember a TV advert; I think it was André Previn ,

"Fine, it's a Ferguson" he says, and I would want to

shout back "No it's a heap of junk that you wouldn't

give houseroom".



--



Graham.

%Profound_observation%

Helen Deborah Vecht

Lurch <.uk>typed


> On Wed, 11 Apr 2007 14:43:50 +0100, Helen Deborah Vecht
> <.uk> mused:

> >... that the box housing the phone wiring to my house, and to my elderly
> >next-door neighbour is lidless and exposed to the elements?
> >
> >The phone works fine, as does my broadband,

> Define 'fine'. Fine as in couldn't get any better, the dodgy wiring is
> having no effect whatsoever, or fine as in it's OK, I suppose it could
> be better.

> I get that in different works I do, I ask how's that, customer says
> brilliant, fine, perfect etc... Couple of minutes later, ooh, that's
> much better. So it wasn't perfect, fine, brilliant then was it,
> really.

> IYSWIM

I SWYM. We did try to tell the BT engineer who visited when I had
trouble with my newly-installed BB 18 months ago. As soon as he
identified a faulty filter as the immediate cause of my problems and
that the line was OK, he departed with great haste, showing no interest
in the external wiring.

I suppose it's fine in that I doubt any improvement is possible at the
moment. Speech seems clear, broadband seems rapid, I don't seem to get
disconnected/dropped etc.

I await catastrophic failure...

--
Helen D. Vecht:
Edgware.

Owain

Helen Deborah Vecht wrote:
>>You can report faults via their website, they probably won't have a
>>category for "broken cover" though.
> Just about everything via the website entails line testing. AFAIK the
> line is fine. The exposed spaghetti does its job.

It might not if you threw a bucketful of brine over it just before
testing :-)

Owain

Helen Deborah Vecht

Owain <.uk>typed


> Helen Deborah Vecht wrote:
> >>You can report faults via their website, they probably won't have a
> >>category for "broken cover" though.
> > Just about everything via the website entails line testing. AFAIK the
> > line is fine. The exposed spaghetti does its job.

> It might not if you threw a bucketful of brine over it just before
> testing :-)

> Owain


Yebbut there's the man next door to consider; he has lived there since
the house was built...
....in 1932, when he was eight.

--
Helen D. Vecht:
Edgware.

fred

In article <.uk>, Helen
Deborah Vecht <.uk> writes
>"Brian" <kraftee@b&e-cottee.me.uk>typed
>
>
>> BT66 with nicely corroded ***** terminals....MMMmmmmm
>
>Would you like Parmesan on your spaghetti, sir? Black pepper?
>
>Thanks for your help. I'll ring up BT sometime.
>
Nobody seems to want to write letters anymore, I do and it seems to focus
more attention on problems than emails or time wasting queued phone
calls.

A quick description of the problem and location, a photo and a statement
that since the problem is external it can be dealt with in your absence
should sort it and if it doesn't then write another to someone further up the
tree, job done for one or two second class stamps. Suggest sending first
to Customer Services in your local district.
--
fred
Plusnet - I hope you like vanilla

Roger Mills

In an earlier contribution to this discussion,
Helen Deborah Vecht <.uk> wrote:

> "Brian" <kraftee@b&e-cottee.me.uk>typed
>
>
>> BT66 with nicely corroded ***** terminals....MMMmmmmm
>
> Would you like Parmesan on your spaghetti, sir? Black pepper?
>
> Thanks for your help. I'll ring up BT sometime.


If it were mine, I think I'd make a DIY cover for it - likely to be quicker
than phoning BT!
--
Cheers,
Roger
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Lurch

On Wed, 11 Apr 2007 22:24:19 +0100, "Roger Mills"
<> mused:

>In an earlier contribution to this discussion,
>Helen Deborah Vecht <.uk> wrote:
>
>> "Brian" <kraftee@b&e-cottee.me.uk>typed
>>
>>
>>> BT66 with nicely corroded ***** terminals....MMMmmmmm
>>
>> Would you like Parmesan on your spaghetti, sir? Black pepper?
>>
>> Thanks for your help. I'll ring up BT sometime.
>
>
>If it were mine, I think I'd make a DIY cover for it - likely to be quicker
>than phoning BT!

If it were mine I'd swipe a new box with uncorroded connections from
down the road. BT will come out to their 'no voice or ADSL cos
someone's nicked the box off the side of the house' call than your 'no
lid on a box but it all works so no rush, whenever you get a mo' call.
--
Regards,
Stuart.