How can I Tell BT...

Helen Deborah Vecht

"John" <doesnotwork@aiabsdC.com>typed


> > So I'm no further forward ;-(

> Helen, why do you really not want to use the phone??? You've already
> expended more time and energy in typing your postings in this thread
> than if
> you had done that in the first place )

> Dial 151 and wait until you hear the option for reporting damaged BT plant
> and equipment - a matter of a few minutes at most.

> John


I did not want to disturb my partner, who is a keen astronomer and
sleeps much of the day. He is currently writing a book which has an
imminent deadline.

--
Helen D. Vecht:
Edgware.

John

"Helen Deborah Vecht" <helenvecht@zetnet.co.uk> wrote in message
news:3130303037363935462CDCDC66@zetnet.co.uk...
> "John" <doesnotwork@aiabsdC.com>typed
>
>
>> > So I'm no further forward ;-(
>
>> Helen, why do you really not want to use the phone??? You've already
>> expended more time and energy in typing your postings in this thread
>> than if
>> you had done that in the first place )
>
>> Dial 151 and wait until you hear the option for reporting damaged BT
>> plant
>> and equipment - a matter of a few minutes at most.
>
>> John
>
>
> I did not want to disturb my partner, who is a keen astronomer and
> sleeps much of the day. He is currently writing a book which has an
> imminent deadline.

Aha, I see. I may be wrong but I'm sure that there is either a real human on
duty 24hrs a day or at least a voicemail for you to leave a message so you
could do it after "normal" business hours.

Hope you find a satisfactory solution soon )

John
PS Good luck with his book

Helen Deborah Vecht

"John" <doesnotwork@aiabsdC.com>typed



> "Helen Deborah Vecht" <helenvecht@zetnet.co.uk> wrote in message
> news:3130303037363935462CDCDC66@zetnet.co.uk...
> > "John" <doesnotwork@aiabsdC.com>typed
> >
> >
> >> > So I'm no further forward ;-(
> >
> >> Helen, why do you really not want to use the phone??? You've already
> >> expended more time and energy in typing your postings in this thread
> >> than if
> >> you had done that in the first place )
> >
> >> Dial 151 and wait until you hear the option for reporting damaged BT
> >> plant
> >> and equipment - a matter of a few minutes at most.
> >
> >> John
> >
> >
> > I did not want to disturb my partner, who is a keen astronomer and
> > sleeps much of the day. He is currently writing a book which has an
> > imminent deadline.

> Aha, I see. I may be wrong but I'm sure that there is either a real
> human on
> duty 24hrs a day or at least a voicemail for you to leave a message so you
> could do it after "normal" business hours.

> Hope you find a satisfactory solution soon )

> John
> PS Good luck with his book


Thanks. I'll wait till the book's on the way to the publishers before
taking matters further.

The problem with voicemail is that the staff might ring back when D's
asleep. Anyway, I really wanted to mail them that picture. There ought
to be a mechanism to allow this; I can do it with my Council, after all.

--
Helen D. Vecht:
Edgware.