How can I Tell BT...

Helen Deborah Vecht

.... that the box housing the phone wiring to my house, and to my elderly
next-door neighbour is lidless and exposed to the elements?

The phone works fine, as does my broadband, so I doubt a significant
fault would be found on line testing. I don't want to spend hours on the
phone waiting, speaking to a clueless droid or going through a list of
futile electronic options.

I just want to send them a email, with a picture attached.

There is no urgency; the box has been like this for at least 18 months...

--
Helen D. Vecht:
Edgware.

John

"Helen Deborah Vecht" <.uk> wrote in message
news:.uk...
> ... that the box housing the phone wiring to my house, and to my elderly
> next-door neighbour is lidless and exposed to the elements?
>
> The phone works fine, as does my broadband, so I doubt a significant
> fault would be found on line testing. I don't want to spend hours on the
> phone waiting, speaking to a clueless droid or going through a list of
> futile electronic options.
>
> I just want to send them a email, with a picture attached.
>
> There is no urgency; the box has been like this for at least 18 months...

I may be wrong but I don't think you can send them an email with photo. Most
people report things such as broken manhole lids, open cabinets etc., etc.,
by phone to 150.

John

Helen Deborah Vecht

"John" <>typed


> "Helen Deborah Vecht" <.uk> wrote in message
> news:.uk...
> > ... that the box housing the phone wiring to my house, and to my elderly
> > next-door neighbour is lidless and exposed to the elements?
> >
> > The phone works fine, as does my broadband, so I doubt a significant
> > fault would be found on line testing. I don't want to spend hours on the
> > phone waiting, speaking to a clueless droid or going through a list of
> > futile electronic options.
> >
> > I just want to send them a email, with a picture attached.
> >
> > There is no urgency; the box has been like this for at least 18 months...

> I may be wrong but I don't think you can send them an email with
> photo. Most
> people report things such as broken manhole lids, open cabinets etc., etc.,
> by phone to 150.

> John


Thanks. I thought that was the case. I'm just allergic to phoning them.

It is silly IMO that I can't email them.

--
Helen D. Vecht:
Edgware.

Dave {Reply Address In.sig}

Helen Deborah Vecht wrote:
> "John" <>typed
>
>
>> "Helen Deborah Vecht" <.uk> wrote in message
>> news:.uk...
>>> ... that the box housing the phone wiring to my house, and to my elderly
>>> next-door neighbour is lidless and exposed to the elements?
>>>
>>> The phone works fine, as does my broadband, so I doubt a significant
>>> fault would be found on line testing. I don't want to spend hours on the
>>> phone waiting, speaking to a clueless droid or going through a list of
>>> futile electronic options.
>>>
>>> I just want to send them a email, with a picture attached.
>>>
>>> There is no urgency; the box has been like this for at least 18 months...
>
>> I may be wrong but I don't think you can send them an email with
>> photo. Most
>> people report things such as broken manhole lids, open cabinets etc., etc.,
>> by phone to 150.
>
>> John
>
>
> Thanks. I thought that was the case. I'm just allergic to phoning them.
>
> It is silly IMO that I can't email them.
>
You can report faults via their website, they probably won't have a
category for "broken cover" though.

--
Dave
mail da (without the space)

So many gadgets, so little time

SJP

"Helen Deborah Vecht" <.uk> wrote in message
news:.uk...
> ... that the box housing the phone wiring to my house, and to my elderly
> next-door neighbour is lidless and exposed to the elements?
>
> The phone works fine, as does my broadband, so I doubt a significant
> fault would be found on line testing. I don't want to spend hours on the
> phone waiting, speaking to a clueless droid or going through a list of
> futile electronic options.
>
> I just want to send them a email, with a picture attached.
>
> There is no urgency; the box has been like this for at least 18 months...
>
> --
> Helen D. Vecht:
> Edgware.

Post the pic on and then post back with the link so I
can see what sort of box it is?

Helen Deborah Vecht

"Dave {Reply Address In.sig}" <"noone$$"@llondel.org>typed

> >
> You can report faults via their website, they probably won't have a
> category for "broken cover" though.

Just about everything via the website entails line testing. AFAIK the
line is fine. The exposed spaghetti does its job.

--
Helen D. Vecht:
Edgware.

Helen Deborah Vecht

"SJP" <someone@somewhere.invalid>typed



> "Helen Deborah Vecht" <.uk> wrote in message
> news:.uk...
> > ... that the box housing the phone wiring to my house, and to my elderly
> > next-door neighbour is lidless and exposed to the elements?
> >
> > The phone works fine, as does my broadband, so I doubt a significant
> > fault would be found on line testing. I don't want to spend hours on the
> > phone waiting, speaking to a clueless droid or going through a list of
> > futile electronic options.
> >
> > I just want to send them a email, with a picture attached.
> >
> > There is no urgency; the box has been like this for at least 18 months...
> >
> > --
> > Helen D. Vecht:
> > Edgware.

> Post the pic on and then post back with the link so I
> can see what sort of box it is?


OK. Done (not done this before, hope it's OK)



Picture taken with Motorola L6.

--
Helen D. Vecht:
Edgware.

Brian

Helen Deborah Vecht wrote:
> "John" <>typed
>
>
>> "Helen Deborah Vecht" <.uk> wrote in message
>> news:.uk...
>>> ... that the box housing the phone wiring to my house, and to my
>>> elderly next-door neighbour is lidless and exposed to the
>>> elements?
>>>
>>> The phone works fine, as does my broadband, so I doubt a
>>> significant fault would be found on line testing. I don't want to
>>> spend hours on the phone waiting, speaking to a clueless droid or
>>> going through a list of futile electronic options.
>>>
>>> I just want to send them a email, with a picture attached.
>>>
>>> There is no urgency; the box has been like this for at least 18
>>> months...
>
>> I may be wrong but I don't think you can send them an email with
>> photo. Most
>> people report things such as broken manhole lids, open cabinets
>> etc., etc., by phone to 150.
>
>> John
>
>
> Thanks. I thought that was the case. I'm just allergic to phoning
> them.
>
> It is silly IMO that I can't email them.

Actually if you do go the 151 route & wait a bit after the first
selections are offered there is a option to report BT line plant where
you will talk to someone not overseas. The last few times I have used
I've found it to be quite quick & painless, unlike trying to report a
line fault....

Brian

Helen Deborah Vecht wrote:
> "Dave {Reply Address In.sig}" <"noone$$"@llondel.org>typed
>
>>>
>> You can report faults via their website, they probably won't have a
>> category for "broken cover" though.
>
> Just about everything via the website entails line testing. AFAIK
> the line is fine. The exposed spaghetti does its job.

Exposed spaghetti is getting more corroded & eventually will fail. 24
hour responce to faulty line plant & over 7 days for a line fault I
know which way I would jump...

Brian

Helen Deborah Vecht wrote:
> "SJP" <someone@somewhere.invalid>typed
>
>
>
>> "Helen Deborah Vecht" <.uk> wrote in message
>> news:.uk...
>>> ... that the box housing the phone wiring to my house, and to my
>>> elderly next-door neighbour is lidless and exposed to the
>>> elements?
>>>
>>> The phone works fine, as does my broadband, so I doubt a
>>> significant fault would be found on line testing. I don't want to
>>> spend hours on the phone waiting, speaking to a clueless droid or
>>> going through a list of futile electronic options.
>>>
>>> I just want to send them a email, with a picture attached.
>>>
>>> There is no urgency; the box has been like this for at least 18
>>> months...
>>>
>>> --
>>> Helen D. Vecht:
>>> Edgware.
>
>> Post the pic on and then post back with the
>> link so I can see what sort of box it is?
>
>
> OK. Done (not done this before, hope it's OK)
>
>
>
> Picture taken with Motorola L6.

BT66 with nicely corroded ***** terminals....MMMmmmmm