What is the polite reply to a cold caller...

Martin²

>> number they could only have called me illegally (calling in sequence or
>> at
>> random) [...]

>Illegal under what law ?

Telecom Regulations.
Martin

Ivor Jones

"Martin²" <> wrote in message
news:4628169a$0$8710$.net
> > > number they could only have called me illegally
> > > (calling in sequence or at
> > > random) [...]
>
> > Illegal under what law ?
>
> Telecom Regulations.
> Martin

I can't find a law called "Telecom Regulations" - where should I be
looking..?

Ivor

Martin²

>I can't find a law called "Telecom Regulations" - where should I be
>looking..?

Well, it's not a law as such, but Ofcom should be able to point you to right
place.
Regards,
Martin

Michael R N Dolbear

Martin² <> wrote

> >I can't find a law called "Telecom Regulations" - where should I be
> >looking..?
>
> Well, it's not a law as such, but Ofcom should be able to point you
to right
> place.

So you claim it's illegal but no law makes it so and that Ofcom agrees
with you ?

Evidence please (of any of the above).

--
Mike D

Martin²

OK, ok, I used the term 'illegal' loosely.
My understanding is that you can only cold call Nos listed in public
directories or if you had previous contact with the prospective customer.
Calling random Nos. or in sequence is a breach of the "Telecom Regulations"
as originally set out by some ministry or other, but would now presumably
fall under the remit of Ofcom and / or the Information Commissioner.
If it ain't so, it certainly ought to be !
Regards,
Martin

MB

The message <462ab6d0$0$8743$.net>
from "Martin²" <> contains these words:

> OK, ok, I used the term 'illegal' loosely.
> My understanding is that you can only cold call Nos listed in public
> directories or if you had previous contact with the prospective customer.
> Calling random Nos. or in sequence is a breach of the "Telecom Regulations"
> as originally set out by some ministry or other, but would now presumably
> fall under the remit of Ofcom and / or the Information Commissioner.
> If it ain't so, it certainly ought to be !
> Regards,
> Martin



But as OFCOM seem to do nothing to enforce that regulation then it is
all irrelevant. All they would need is a couple of unlisted telephones,
any company that calls both is immediately penalised - one call could be
a mistake, the second confirms they are dialling random numbers.
Similarly immediate action would be taken on silent calls to both
numbers.

MB

Michael R N Dolbear

Martin² <> wrote

> OK, ok, I used the term 'illegal' loosely.
> My understanding is that you can only cold call Nos listed in public
> directories or if you had previous contact with the prospective
customer.
> Calling random Nos. or in sequence is a breach of the "Telecom
Regulations"
> as originally set out by some ministry or other, but would now
presumably
> fall under the remit of Ofcom and / or the Information Commissioner.
> If it ain't so, it certainly ought to be !

All the restrictions I know of are in :-

The Privacy and Electronic Communications (EC Directive) Regulations
2003
which my notes say can be found at


There is no mention of ex-directory except the right to have your
number so treated.

If someone is making "sales calls" all numbers, however generated, must
be checked against the TPS "Do Not Call" list and against a list of
persons who have requested you do not call them.

There are no other requirement so organisations running genuine surveys
can do as they please including random generation. I understand the
British Market Research Society has rules about supplying a name and
telephone number to allow verification of the purpose and authorship of
the survey.

--
Mike D



--
Mike D