Rev Adrian Kennard

Owain wrote:
> Alex Threlfall wrote:
>>> If you press 2 you will probably find you are giving them use of your
>>> line, you will find this out when you get your next bill.
>> Complete rubbish, you can't be billed when you are called, regardless
>> of what you press.
>
> Unless it's 0800 Reverse, but I think that requires you to say something
> the computer interprets as "yes" rather than pressing anything.

How does that work if the person answering the phone and agreeing the
charges is not the account holder? or is not billed via the phone
account? I never really got to the bottom of the contractual issue with
reverse charging in spite of many arguments with BT over it...

--
Adrian Kennard, on his Mac...
Andrews & Arnold Ltd. Communications specialists. www.aaisp.net.uk
New UK Wide 03 phone numbers available now.

Doug Spinney

Alex Threlfall wrote:

> Complete rubbish, you can't be billed when you are called, regardless of
> what you press.
>

Apart from reverse charge / collect calls...

Doug Spinney

Owain wrote:
> Alex Threlfall wrote:
>>> If you press 2 you will probably find you are giving them use of your
>>> line, you will find this out when you get your next bill.
>> Complete rubbish, you can't be billed when you are called, regardless
>> of what you press.
>
> Unless it's 0800 Reverse, but I think that requires you to say something
> the computer interprets as "yes" rather than pressing anything.
>
> Owain
>

Say yes or press 9 to accept. Press 7 to Deny.

ekelsen@gmail.com

On Oct 5, 7:47 am, i...@brainsys.com wrote:
> Just got a call starting:
>
> "This is an important call for <company name>. If this is you press 1
> or not press 2"
>
> No identification given and 1471 produced "We don't have a number for
> this call ... "
>
> I assumed it was a scam and hung up. But there is that worrying
> feeling that maybe it was an important call. Would any responsible
> company use such a thoughless way of contacting its customers,
> clients or whatever. I know at least one of our High Street Banks
> calls customers and requires you answer a "security question" before
> proceeding but refuses to answer one before the answer is given -
> which is basic security flaw if you think about it!
>
> Anyway back to the question - who called - any ideas? What are the
> issues if they call again?

This just happened to me and I live in California. Although they
specifically said my name as opposed to a company name.
The number was 805-413-8150. Worrying. Thinking about contacting my
phone company.

Chris Davies

info@brainsys.com wrote:
> "This is an important call for <company name>. If this is you press 1
> or not press 2"

> [...] maybe it was an important call.

If it's important they'll contact you again, either by phone or
eventually by letter.

> I know at least one of our High Street Banks
> calls customers and requires you answer a "security question" before
> proceeding but refuses to answer one before the answer is given -

Very simple in that case: refuse to answer the security question until
they've confirmed something to you first. Failing that, get the name and
extension of the person and phone them back on the primary advertised
number. Assuming you can be bothered, that is.

I started asking for confirmation from HSBC a while ago and they've
now got quite used to people asking for confirmation. (Mine used to
be something like, "I wrote a cheque number 123456 around such-n-such
a date. What was the amount?". Unfortunately I don't have as much
opportunity to write cheques so I'm working on an easy-for-me-to-verify
alternative.)

HTH,
Chris

Flying Rat

In article <1191670163.302552.217810@50g2000hsm.googlegroups. com>,
info@brainsys.com says...
> I was hoping for a more intelligent reponse.
>
> The message had the correct company name and went to the trouble of
> having it recorded. Which is strange. The number is listed on the
> commercial TP list. The more I think about it the more I think the
> call may be genuine.
>
>
>
>
I got one which was almost the same the other day for a hospital
appointment! Do you have any appointments with that company to confirm,
as they may be using the same or similar software

FR