Less than a years line rental

Brian A

On Fri, 05 Oct 2007 20:03:58 +0100, Jono <nothanks@blueyonder.invalid>
wrote:

>It happens that Arky formulated :
>>> Dial 17070 from a connected phone (or 147017070)
>>
>> Thanks, I now have the number but it does not accept "incoming calls"
>> either! So BT must have it disconnected.
>>
>> As for aaisp, it looks like a poor deal, 1GB per month?
>
>I assume your daughter would mainly use it in the evenings, when no
>limits are imposed.
>
>> Any other line rental providers offering less than 12 month contracts,
>
>Not that I could point you to.
>
>> or is it worth talking to BT?
>
>BT no longer do 3 month terms. Only 12 or longer now.
>
PlusNet do 1 month contracts.
Quote:-
"Contract Length
All options come with a monthly contract giving you freedom and
flexibility."
Contracts are from £9.99/month - amount depends on download but
'overnight' is 'free'.
http://www.plus.net/

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Andy Burns

On 06/10/2007 11:06, Brian A wrote:

> PlusNet do 1 month contracts.

Not sure if my info is up-to-date, but it used to be that if you opted
for the "no install fee" option and then left within 2(?) years, you had
to pay a fee.

Rev Adrian Kennard

Christof Meerwald wrote:
> On Fri, 05 Oct 2007 19:33:08 +0100, Jono wrote:
>> Arky explained :
>>> My student daughter's just moved into a flat in Acton. There appears
>>> to be a BT line there with a dial tone and responds to 1471. However
>>> dialling out results in "number not recognised" message.
>> If you don't mind having outgoing calls barred and could use one of the
>> best ISPs around, then look no further than:
>> <http://aaisp.net/aa/aaisp/pstn.html>
>
> Would the ceased BT line count as an existing BT line or would you have to
> pay the installation fee for a new line?

If it has dial tone, then there is a pair all the way to the exchange -
so it should be a re-connect which is a lot cheaper than a full install.

--
Adrian Kennard, on his Mac...
Andrews & Arnold Ltd. Communications spe******ts. www.aaisp.net.uk
New UK Wide 03 phone numbers available now.

Stephen Wray

"Christof Meerwald" <NOSPAM-seeMySig+u3s5+@usenet.cmeerw.org> wrote in
message news:slrnfgeld2.hkt.NOSPAM-seeMySig@msgid.cmeerw.org...
> On Fri, 05 Oct 2007 19:33:08 +0100, Jono wrote:
>> Arky explained :
>>> My student daughter's just moved into a flat in Acton. There appears
>>> to be a BT line there with a dial tone and responds to 1471. However
>>> dialling out results in "number not recognised" message.
>> If you don't mind having outgoing calls barred and could use one of the
>> best ISPs around, then look no further than:
>><http://aaisp.net/aa/aaisp/pstn.html>
>
> Would the ceased BT line count as an existing BT line or would you have to
> pay the installation fee for a new line?
>

All lines that have been ceased are now charged full connection fee as from
Aug. Not sure whether charges are raised for take overs.

Apparently Openreach charges service providers for all reconnections even if
work is only done at the exchange.

Stephen

Arky

I phoned BT who confirmed the line was "stopped", and is no cost to
reconnect. 12 month contract only though. They checked Broadband is
available at up to 2mb.

Front runner (for line rental) at the moment is the Post Office (no
min contract, free [re]connection)

They are also launching a bundled broadband package (12 month min
contract) on Oct 15th but wont accept orders until then.

Ash

On Oct 5, 7:54 pm, Arky <not.rela...@btinternet.com> wrote:
> > Dial 17070 from a connected phone (or 147017070)
>
> Thanks, I now have the number but it does not accept "incoming calls"
> either! So BT must have it disconnected.
>
> As for aaisp, it looks like a poor deal, 1GB per month?
>
> Any other line rental providers offering less than 12 month contracts,
> or is it worth talking to BT?

Try The Phone Coop - http://www.thephone.coop - they have a 3 month
minimum term for line rental.

In answer to the poster who said "Apparently Openreach charges service
providers for all reconnections even if
work is only done at the exchange." if the line has been stopped
(which is what the OP sounds like they are describing) then the
reconnection charge from Openreach is £2, otherwise if any manual
activity is required to reconnect the line (at site, at the exchange
or inbetween) then the charge is £88.

Arky

Well, hats off to the Post Office.....they "unstopped" the line for
me.....it took about 5 days.....it can now accept incoming calls! Got
a date of 1st Nov for full service/line rental commence - no contract.

Next problem though is I ordered BE Unlimited broadband (3 month
contract - 16meg estimated download - £18/month) at the same time as I
ordered the Post Office Homephone (which was after the line was fixed)
and they just told me it will go live on 24th Oct - but the line
hasn't been officially started yet!

PO advised me to contact BE to delay the broadband until after the
Homephone starts - sent BE an email and am waiting a reply. My fear is
when the PO homephone starts, that they disconnect the broadband and I
will need to pay a reconnection fee.

Last thing BE require a "BT line", am I right in thinking that the
Post Office use BT to provide their service?

Ash

On Oct 19, 10:14 pm, Arky <not.rela...@btinternet.com> wrote:
> Well, hats off to the Post Office.....they "unstopped" the line for
> me.....it took about 5 days.....it can now accept incoming calls! Got
> a date of 1st Nov for full service/line rental commence - no contract.
>
> Next problem though is I ordered BE Unlimited broadband (3 month
> contract - 16meg estimated download - £18/month) at the same time as I
> ordered the Post Office Homephone (which was after the line was fixed)
> and they just told me it will go live on 24th Oct - but the line
> hasn't been officially started yet!
>
> PO advised me to contact BE to delay the broadband until after the
> Homephone starts - sent BE an email and am waiting a reply. My fear is
> when the PO homephone starts, that they disconnect the broadband and I
> will need to pay a reconnection fee.
>
> Last thing BE require a "BT line", am I right in thinking that the
> Post Office use BT to provide their service?

A lot of ISPs say that you need a "BT line", when in fact what they
should say is a "line connected to the BT (Openreach) network" - Post
Office lines are connected to the Openreach network.

If your line has been "unstopped" then it is live, and BE will be able
to activate broadband on it - so I wouldn't worry about losing your
broadband on the 1st November when the Post Office complete what ever
inexplicable process they're following (as i'm baffled by this wait
for "full service"). There's no reason you shouldn't have "full
service" as soon as the line is "unstopped" (known as "started" in BT/
Openreach terms).

Arky

Thanks for the information, Ash. That seems to confirm what I thought.

BE replied:
"We would also like to inform you that if you change your phone
provider, different from BT, most probably our Broadband will be
automatically stopped."

The Post Office said, several times, I can use any other broadband
provider. So I think BE are just not accepting responsibility if
anything happens.

The wait from the Post Office also frustrates me - they say its
"always" 10 working days. I think its a self-imposed delay to handle
credit checking and contractual issues with BT or with Openreach.

I think I will allow things to play out - after all the phone is
working. Worst case, I will have to cancel the PO and go with BT line
rental and pay a reconnection fee to BE (£10 I think).

Ash

On Oct 20, 12:04 pm, Arky <not.rela...@btinternet.com> wrote:
> Thanks for the information, Ash. That seems to confirm what I thought.
>
> BE replied:
> "We would also like to inform you that if you change your phone
> provider, different from BT, most probably our Broadband will be
> automatically stopped."
>
> The Post Office said, several times, I can use any other broadband
> provider. So I think BE are just not accepting responsibility if
> anything happens.
>
> The wait from the Post Office also frustrates me - they say its
> "always" 10 working days. I think its a self-imposed delay to handle
> credit checking and contractual issues with BT or with Openreach.
>
> I think I will allow things to play out - after all the phone is
> working. Worst case, I will have to cancel the PO and go with BT line
> rental and pay a reconnection fee to BE (£10 I think).

The 10 working days is for a transfer between different providers and
is a consumer protection period to allow you to change your mind, I
can't see how this applies to you if they are starting a previously
stopped line.

As for BE, they should qualify their statement about changing
providers, as at the moment it's largely rubbish - if you left and
went to Virgin Media then you would no longer have a line on the BT
network and you would lose your broadband, but transferring your
telephone service between different providers who use the BT network
would not result in broadband loss (e.g. from the Post Office to BT
Retail, or from the Post Office to Pipex Homephone or TalkTalk).