Line fault?

Sunil Sood

I suspect I have come across a line fault on a BT line.

What happens is that when you pick up the line you hear the dial tone
- however its not as 'loud' as it once used to be and after about
10-15 seconds it gradually fades to virtually nothing - before
starting the process again.. almost like the dial tone has been
automatically reset.

Can anyone tell me what is likely to be the cause of the problem? I
presume whatever it is should be reported to BT so they can 'fix it'
before it causes a more serious problem later..

Regards
Sunil

kráftéé

Sunil Sood wrote:
> I suspect I have come across a line fault on a BT line.
>
> What happens is that when you pick up the line you hear the dial
> tone - however its not as 'loud' as it once used to be and after
> about 10-15 seconds it gradually fades to virtually nothing - before
> starting the process again.. almost like the dial tone has been
> automatically reset.
>
> Can anyone tell me what is likely to be the cause of the problem? I
> presume whatever it is should be reported to BT so they can 'fix it'
> before it causes a more serious problem later..
>
> Regards
> Sunil

Are you sure that there isn't any network services on the line, call
forwarding, 1571 etc?

Sunil Sood

On 20 Oct, 08:00, "kráftéé" <kraftee@b&e-cottee.me.uk> wrote:
>
> > What happens is that when you pick up the line you hear the dial
> > tone - however its not as 'loud' as it once used to be and after
> > about 10-15 seconds it gradually fades to virtually nothing - before
> > starting the process again.. almost like the dial tone has been
> > automatically reset.
>
> Are you sure that there isn't any network services on the line, call
> forwarding, 1571 etc?

Yes- its not 1571 etc

I don't have access to the line atm so haven't been able to try
another handset but don't think that is the problem either.

Could it be some sort of weak battery or a bad/lose connection
somewhere? (I don't know how or what generates the dial tone)

Regards
Sunil

Graham.

"Sunil Sood" <news@soods.freeserve.co.uk> wrote in message
news:1192834701.244488.38740@i38g2000prf.googlegro ups.com...
>I suspect I have come across a line fault on a BT line.
>
> What happens is that when you pick up the line you hear the dial tone
> - however its not as 'loud' as it once used to be and after about
> 10-15 seconds it gradually fades to virtually nothing - before
> starting the process again.. almost like the dial tone has been
> automatically reset.
>
> Can anyone tell me what is likely to be the cause of the problem? I
> presume whatever it is should be reported to BT so they can 'fix it'
> before it causes a more serious problem later..
>
> Regards
> Sunil



That is an odd symptom. Is the service being provided through a DACS?

--
Graham

%Profound_observation%

Don

Sunil Sood wrote:
> I suspect I have come across a line fault on a BT line.
>
> What happens is that when you pick up the line you hear the dial tone
> - however its not as 'loud' as it once used to be and after about
> 10-15 seconds it gradually fades to virtually nothing - before
> starting the process again.. almost like the dial tone has been
> automatically reset.
>
> Can anyone tell me what is likely to be the cause of the problem? I
> presume whatever it is should be reported to BT so they can 'fix it'
> before it causes a more serious problem later..
>
> Regards
> Sunil

Does the phone have an internal battery that is going flat?

Some phones certainly take a second or two to come up to full volume when
first connected to line as the amplifier powers up, particularly if they
have been disconnected for a time and any internal capacitor has drained.

Does the dial tone eventually time out, as you would normally expect when
left off hook?

Sunil Sood

On 20 Oct, 13:48, "Graham." <m...@privacy.com> wrote:
> >I suspect I have come across a line fault on a BT line.
>
> > What happens is that when you pick up the line you hear the dial tone
> > - however its not as 'loud' as it once used to be and after about
> > 10-15 seconds it gradually fades to virtually nothing - before
> > starting the process again.. almost like the dial tone has been
> > automatically reset.

> That is an odd symptom. Is the service being provided through a DACS?

No.

The line does has ADSL provisioned on it which is supplied by an LLU
provider but the line rental/voice element is still with BT. The ADSL
has been provisioned in that manner on the line for over 18 months -
so I don't think that is a factor either.

I should make clear that it is possible to dial out on the line as
normal - its just unusual behaviour, as I would expect the dial tone
to be 'constant' until the exchange started warning the phone was off
hook - so am wondering what could cause this.

Regards
Sunil

Sunil Sood

On 20 Oct, 14:09, "Don" <m...@ntlworld.invalid> wrote:
> Does the phone have an internal battery that is going flat?
>
> Some phones certainly take a second or two to come up to full volume when
> first connected to line as the amplifier powers up, particularly if they
> have been disconnected for a time and any internal capacitor has drained.

As I posted elsewhere, I don't have access to the line atm so haven't
been able to try another handset but will hopefully be able to do so
later today.

I do know that this problem was heard on a BT DECT handset, but if it
was an amplifier would you get the 'resetting' symptom?

I will have to try with a wired telephone and see if the same issue
occurs..

Regards
Sunil