Cost of changing a BT telephone number?

gw.harrison@gmail.com

Why do BT make searching their website for such an easy answer, so
difficult. Anyway, what I want to know is how much does it cost to
change a BT telephone number, and will it cause any issues in respect
of my ADSL contract with Sky Broadband - do I need to inform them, or
will BT do it for me?

Ivor Jones

<> wrote in message
news:
: : Why do BT make searching their website for such an easy
: : answer, so difficult. Anyway, what I want to know is
: : how much does it cost to change a BT telephone number,
: : and will it cause any issues in respect of my ADSL
: : contract with Sky Broadband - do I need to inform them,
: : or will BT do it for me?

If it's as a result of nuisance calls, then they should change the number
free. Not sure if it will affect broadband, probably it will as they tend
to tie these things in to the phone number.

If it's just because you want the number changed, then they will charge
you, but not sure how much.


Ivor

Obsidian Order

On Dec 4, 7:35 pm, wrote:

> Why do BT make searching their website for such an easy answer, so
> difficult. Anyway, what I want to know is how much does it cost to
> change a BT telephone number, and will it cause any issues in respect
> of my ADSL contract with Sky Broadband - do I need to inform them, or
> will BT do it for me?

Hi,

Is a bit hard to find on the BT website but the cost information you
are looking for is at:



I looks like it is free for residential lines and £30.50 ex vat
(£35.84 inc vat for business lines).

As for the BB AIUT it would cease if you change your number so you
would need to conact $ky.

Jono

Obsidian Order used his keyboard to write :
> On Dec 4, 7:35 pm, wrote:
>
>> Why do BT make searching their website for such an easy answer, so
>> difficult. Anyway, what I want to know is how much does it cost to
>> change a BT telephone number, and will it cause any issues in respect
>> of my ADSL contract with Sky Broadband - do I need to inform them, or
>> will BT do it for me?
>
> Hi,
>
> Is a bit hard to find on the BT website but the cost information you
> are looking for is at:
>
>
>
> I looks like it is free for residential lines and £30.50 ex vat
> (£35.84 inc vat for business lines).
>
> As for the BB AIUT it would cease if you change your number so you
> would need to conact $ky.

You would expect that a renumber might cause problems with ADSL,
especially as the ISP's service is intrinsically linked to the number;
it seems, though, that it is actually linked to the line.

I have renumbered a few PSTN lines with broadband with no ill effect on
the ADSL - months & years have passed on a couple.

The ISPs always say a renumber causes an automatic cease order to be
raised. I have yet to see it happen.

The OP's mileage may vary, of course & I have not attempted a renumber
on a line with Sky's LLU product on it.....

Paul Cupis

wrote:
> and will it cause any issues in respect
> of my ADSL contract with Sky Broadband - do I need to inform them, or
> will BT do it for me?

It shouldn't do - the broadband is provided on a circuit, not on a
number. If BT process the number-change as a cease-and-reprovide,
however it may affect the broadband.

BT will not advise Sky that the number is changing as it is not relevant
to Skys service.

Paul Cupis

wrote:
> and will it cause any issues in respect
> of my ADSL contract with Sky Broadband - do I need to inform them, or
> will BT do it for me?

It shouldn't do - the broadband is provided on a circuit, not on a
number. If BT process the number-change as a cease-and-reprovide,
however it may affect the broadband.

BT will not advise Sky that the number is changing as it is not relevant
to Skys service.

Telephoneman

<> wrote in message
news:...
> Why do BT make searching their website for such an easy answer, so
> difficult. Anyway, what I want to know is how much does it cost to
> change a BT telephone number, and will it cause any issues in respect
> of my ADSL contract with Sky Broadband - do I need to inform them, or
> will BT do it for me?

If you have a Sky TV subscription as well as broadband you should advise
them of the change of number. If your Sky box(es) dial in from a different
number they may take umbrage and start sending you letters threatening to
cut you off, particularly if you have multi-room.