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Aargh. Bloody BT (or is it Entanet???)

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Old 10-12-2007, 10:53 PM   #1
Gordon Henderson
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Aargh. Bloody BT (or is it Entanet???)

Has anyone ever managed to successfully place a combiled PSTN + ADSL
order via Entanet? I tried and so-far have failed dismally. Enta gave me
a GIWC code to give to BT. BT Deny the existance of such codes. I tried
for nearly a week to call BT and escalate it through to someone who
might know what it was. Nothing. BT were blaming Enta and vice versa.

Does anyone know what this is and why it's not working?

Frustrated.

Gordon
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Old 10-12-2007, 10:53 PM   #2
IanB
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Re: Aargh. Bloody BT (or is it Entanet???)

On Mon, 10 Dec 2007 16:49:05 +0000 (UTC), Gordon Henderson
<gordon+> wrote:

>Has anyone ever managed to successfully place a combiled PSTN + ADSL
>order via Entanet? I tried and so-far have failed dismally. Enta gave me
>a GIWC code to give to BT. BT Deny the existance of such codes. I tried
>for nearly a week to call BT and escalate it through to someone who
>might know what it was. Nothing. BT were blaming Enta and vice versa.
>
>Does anyone know what this is and why it's not working?


There's (what looks like) a good explanation of the simultaneous
provide process at ...



It might give you some ideas

--
Ian

The from address is valid
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