Outlook Crash when Printing

D

Danny

Guest
When I try to print my calendar with a custom page size Outlook crashes. It
was working fine and now after several months is doing this.

Windows Vista
Office 2007

Here is the info from the error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 0000bcbb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033


 


D

Diane Poremsky {MVP}

Guest
find and delete take outprnt file. (you'll mud to re-do the custom page
size.)
http://www.outlook-tips.net/beginner/filepath.htm


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Danny" <NOancdgpSPAM@yahoo.com> wrote in message
news:udg$L1djIHA.248@TK2MSFTNGP04.phx.gbl...
> When I try to print my calendar with a custom page size Outlook crashes.
> It was working fine and now after several months is doing this.
>
> Windows Vista
> Office 2007
>
> Here is the info from the error:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: OUTLOOK.EXE
> Application Version: 12.0.6300.5000
> Application Timestamp: 4760725d
> Fault Module Name: OUTLOOK.EXE
> Fault Module Version: 12.0.6300.5000
> Fault Module Timestamp: 4760725d
> Exception Code: c0000005
> Exception Offset: 0000bcbb
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>
>
 
D

Danny

Guest
I was unable to locate a file named outprnt on the computer. I changed the
settings to view system and hidden files before the search.

I reset the page setup for daily style to - letter, smaller title font
(courier new), removed printing footer, etc.

After changing all settings back to basic values it still crashes outlook
when trying to print, or print preview.



"Diane Poremsky {MVP}" <outlookmvp@msn.net> wrote in message
news:34A20CC8-40FB-4F35-A04A-56E2A251ABE6@microsoft.com...
> find and delete take outprnt file. (you'll mud to re-do the custom page
> size.)
> http://www.outlook-tips.net/beginner/filepath.htm
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> ** Please include your Outlook version, Account type, and Windows Version
> when requesting assistance **
>
>
> "Danny" <NOancdgpSPAM@yahoo.com> wrote in message
> news:udg$L1djIHA.248@TK2MSFTNGP04.phx.gbl...
>> When I try to print my calendar with a custom page size Outlook crashes.
>> It was working fine and now after several months is doing this.
>>
>> Windows Vista
>> Office 2007
>>
>> Here is the info from the error:
>>
>> Problem signature:
>> Problem Event Name: APPCRASH
>> Application Name: OUTLOOK.EXE
>> Application Version: 12.0.6300.5000
>> Application Timestamp: 4760725d
>> Fault Module Name: OUTLOOK.EXE
>> Fault Module Version: 12.0.6300.5000
>> Fault Module Timestamp: 4760725d
>> Exception Code: c0000005
>> Exception Offset: 0000bcbb
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 1033
>> Additional information about the problem:
>> LCID: 1033
>> Brand: Office12Crash
>> skulcid: 1033
>>
>>


 
D

Diane Poremsky {MVP}

Guest
in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **


"Danny" <NOancdgpSPAM@yahoo.com> wrote in message
news:#Wa9DQujIHA.4376@TK2MSFTNGP05.phx.gbl...
> I was unable to locate a file named outprnt on the computer. I changed the
> settings to view system and hidden files before the search.
>
> I reset the page setup for daily style to - letter, smaller title font
> (courier new), removed printing footer, etc.
>
> After changing all settings back to basic values it still crashes outlook
> when trying to print, or print preview.
>
>
>
> "Diane Poremsky {MVP}" <outlookmvp@msn.net> wrote in message
> news:34A20CC8-40FB-4F35-A04A-56E2A251ABE6@microsoft.com...
>> find and delete take outprnt file. (you'll mud to re-do the custom page
>> size.)
>> http://www.outlook-tips.net/beginner/filepath.htm
>>
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>> ** Please include your Outlook version, Account type, and Windows Version
>> when requesting assistance **
>>
>>
>> "Danny" <NOancdgpSPAM@yahoo.com> wrote in message
>> news:udg$L1djIHA.248@TK2MSFTNGP04.phx.gbl...
>>> When I try to print my calendar with a custom page size Outlook crashes.
>>> It was working fine and now after several months is doing this.
>>>
>>> Windows Vista
>>> Office 2007
>>>
>>> Here is the info from the error:
>>>
>>> Problem signature:
>>> Problem Event Name: APPCRASH
>>> Application Name: OUTLOOK.EXE
>>> Application Version: 12.0.6300.5000
>>> Application Timestamp: 4760725d
>>> Fault Module Name: OUTLOOK.EXE
>>> Fault Module Version: 12.0.6300.5000
>>> Fault Module Timestamp: 4760725d
>>> Exception Code: c0000005
>>> Exception Offset: 0000bcbb
>>> OS Version: 6.0.6000.2.0.0.768.3
>>> Locale ID: 1033
>>> Additional information about the problem:
>>> LCID: 1033
>>> Brand: Office12Crash
>>> skulcid: 1033
>>>
>>>
>
>
 
D

Danny

Guest
Removing that file solved the problem. Thanks!

"Diane Poremsky {MVP}" <outlookmvp@msn.net> wrote in message
news:40878173-3E7D-4927-AC6B-41E803712FBB@microsoft.com...
> in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> ** Please include your Outlook version, Account type, and Windows Version
> when requesting assistance **
>
>
> "Danny" <NOancdgpSPAM@yahoo.com> wrote in message
> news:#Wa9DQujIHA.4376@TK2MSFTNGP05.phx.gbl...
>> I was unable to locate a file named outprnt on the computer. I changed
>> the settings to view system and hidden files before the search.
>>
>> I reset the page setup for daily style to - letter, smaller title font
>> (courier new), removed printing footer, etc.
>>
>> After changing all settings back to basic values it still crashes outlook
>> when trying to print, or print preview.
>>
>>
>>
>> "Diane Poremsky {MVP}" <outlookmvp@msn.net> wrote in message
>> news:34A20CC8-40FB-4F35-A04A-56E2A251ABE6@microsoft.com...
>>> find and delete take outprnt file. (you'll mud to re-do the custom page
>>> size.)
>>> http://www.outlook-tips.net/beginner/filepath.htm
>>>
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Author, Teach Yourself Outlook 2003 in 24 Hours
>>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>>
>>> Outlook Tips by email:
>>> dailytips-subscribe-request@lists.outlooktips.net
>>>
>>> Outlook Tips: http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>> Subscribe to Exchange Messaging Outlook newsletter:
>>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>>
>>> ** Please include your Outlook version, Account type, and Windows
>>> Version when requesting assistance **
>>>
>>>
>>> "Danny" <NOancdgpSPAM@yahoo.com> wrote in message
>>> news:udg$L1djIHA.248@TK2MSFTNGP04.phx.gbl...
>>>> When I try to print my calendar with a custom page size Outlook
>>>> crashes. It was working fine and now after several months is doing
>>>> this.
>>>>
>>>> Windows Vista
>>>> Office 2007
>>>>
>>>> Here is the info from the error:
>>>>
>>>> Problem signature:
>>>> Problem Event Name: APPCRASH
>>>> Application Name: OUTLOOK.EXE
>>>> Application Version: 12.0.6300.5000
>>>> Application Timestamp: 4760725d
>>>> Fault Module Name: OUTLOOK.EXE
>>>> Fault Module Version: 12.0.6300.5000
>>>> Fault Module Timestamp: 4760725d
>>>> Exception Code: c0000005
>>>> Exception Offset: 0000bcbb
>>>> OS Version: 6.0.6000.2.0.0.768.3
>>>> Locale ID: 1033
>>>> Additional information about the problem:
>>>> LCID: 1033
>>>> Brand: Office12Crash
>>>> skulcid: 1033
>>>>
>>>>
>>
>>


 

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