No preview image in IMTOO V5

jaffab · 21-02-2009, 04:59 PM

On the Imtoo V5 product, I hav no preview screen - its just a white area. Therefore I cannot tell if I need to change the Zoom level until the film has been ripped. If I press the play button on the preview area (I have the preview controls and slider visible), I can hear the sound play, and the rips work - I just dont get the film image on the PReviw area.
Is there a driver or something else to be loaded on my PC?

**imtoosoft** · 23-02-2009, 01:33 PM

You should use ImTOO DVD Ripper and try again.Thanks for your enquiry.

jaffab · 24-02-2009, 02:16 AM

I am using DVd Ripper Platinum 5 (v5.0.48, build-0122)

**imtoosoft** · 24-02-2009, 07:56 AM

You can try to preview another DVD to see if the problem still exists.
sorry for the inconvenience.

jaffab · 25-02-2009, 04:42 AM

Quote:

Originally Posted by imtoosoft

You can try to preview another DVD to see if the problem still exists.
sorry for the inconvenience.

Yes, its on all DVDs - I have tried many DVDs

**imtoosoft** · 25-02-2009, 08:03 AM

here is a link,you can download and install.then you can preview again to have a look.
Thanks!

jaffab · 25-02-2009, 05:19 PM

Ran both of the files - no diofference. Still have the white area where the preview should be. running XP sp2 (in case you were going to ask), and rebooted after the CodeC was installed. All installation defaults were kept the same.

21-02-2009, 04:59 PM	#1
jaffab Newbie Join Date: Feb 2009 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	No preview image in IMTOO V5 On the Imtoo V5 product, I hav no preview screen - its just a white area. Therefore I cannot tell if I need to change the Zoom level until the film has been ripped. If I press the play button on the preview area (I have the preview controls and slider visible), I can hear the sound play, and the rips work - I just dont get the film image on the PReviw area. Is there a driver or something else to be loaded on my PC?

23-02-2009, 01:33 PM	#2
imtoosoft ImTOO Official Support Join Date: Feb 2007 Age: 26 Posts: 319 Thanks: 0 Thanked 9 Times in 8 Posts Rep Power: 9	Re: No preview image in IMTOO V5 You should use ImTOO DVD Ripper and try again.Thanks for your enquiry.

24-02-2009, 02:16 AM	#3
jaffab Newbie Join Date: Feb 2009 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: No preview image in IMTOO V5 I am using DVd Ripper Platinum 5 (v5.0.48, build-0122)

24-02-2009, 07:56 AM	#4
imtoosoft ImTOO Official Support Join Date: Feb 2007 Age: 26 Posts: 319 Thanks: 0 Thanked 9 Times in 8 Posts Rep Power: 9	Re: No preview image in IMTOO V5 You can try to preview another DVD to see if the problem still exists. sorry for the inconvenience.

25-02-2009, 08:03 AM	#6
imtoosoft ImTOO Official Support Join Date: Feb 2007 Age: 26 Posts: 319 Thanks: 0 Thanked 9 Times in 8 Posts Rep Power: 9	Re: No preview image in IMTOO V5 here is a link,you can download and install.then you can preview again to have a look. Thanks!

25-02-2009, 05:19 PM	#7
jaffab Newbie Join Date: Feb 2009 Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: No preview image in IMTOO V5 Ran both of the files - no diofference. Still have the white area where the preview should be. running XP sp2 (in case you were going to ask), and rebooted after the CodeC was installed. All installation defaults were kept the same.

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No preview image in IMTOO V5

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