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HELP!!!! ImTOO PSP Video Converter

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Old 29-03-2007, 07:52 AM   #1
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HELP!!!! ImTOO PSP Video Converter

i just bought the ImTOO Video Converter, registered it successfully and everything. So can someone please tell me why everytime i try to convert an m4v file to mp4 for my PSP it says FAIL?!
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Old 29-03-2007, 03:37 PM   #2
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Re: HELP!!!! ImTOO PSP Video Converter

I am sorry for delay!
Could you tell me where you got the m4v file? from iTunes?
If yes, I sorry that this kind of file usually cannot coverter because the protect from iTunes
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Old 30-03-2007, 09:51 AM   #3
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Re: HELP!!!! ImTOO PSP Video Converter

ok...i revisited your site and i didn't see anything that made that clear to the consumer. i was under the impression that it could convert ALL video files. if i had known it wouldn't work with protected files, especially from a site as popular as iTunes, i wouldn't have bought the converter. so what can we do about this?
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Old 02-04-2007, 03:34 PM   #4
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Re: HELP!!!! ImTOO PSP Video Converter

Sorry for that!
But all prodcuts cannot converter the protected files, that is illegal
You can contact imtoo's staffer use email:
They can give you a quick reply about this
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Old 28-04-2007, 11:55 PM   #5
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Re: HELP!!!! ImTOO PSP Video Converter

do not worry, everything will be ok, if you email to sales@imtoo.com~
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Old 08-05-2007, 01:49 PM   #6
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Re: HELP!!!! ImTOO PSP Video Converter

Believe the support team of imtoo, they will try their best to solve your problem.
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