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29-03-2007, 07:52 AM
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#1 |
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Newbie
Join Date: Mar 2007
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HELP!!!! ImTOO PSP Video Converter
i just bought the ImTOO Video Converter, registered it successfully and everything. So can someone please tell me why everytime i try to convert an m4v file to mp4 for my PSP it says FAIL?!
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29-03-2007, 03:37 PM
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#2 |
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ImTOO Official Support
Join Date: Feb 2007
Age: 26
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Re: HELP!!!! ImTOO PSP Video Converter
I am sorry for delay!
Could you tell me where you got the m4v file? from iTunes? If yes, I sorry that this kind of file usually cannot coverter because the protect from iTunes |
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30-03-2007, 09:51 AM
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#3 |
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Newbie
Join Date: Mar 2007
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Re: HELP!!!! ImTOO PSP Video Converter
ok...i revisited your site and i didn't see anything that made that clear to the consumer. i was under the impression that it could convert ALL video files. if i had known it wouldn't work with protected files, especially from a site as popular as iTunes, i wouldn't have bought the converter. so what can we do about this?
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02-04-2007, 03:34 PM
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#4 |
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ImTOO Official Support
Join Date: Feb 2007
Age: 26
Posts: 317
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Thanked 9 Times in 8 Posts
Rep Power: 9
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Re: HELP!!!! ImTOO PSP Video Converter
Sorry for that!
But all prodcuts cannot converter the protected files, that is illegal You can contact imtoo's staffer use email: They can give you a quick reply about this |
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28-04-2007, 11:55 PM
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#5 |
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Junior Member (25+)
Join Date: Apr 2007
Age: 27
Posts: 27
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Re: HELP!!!! ImTOO PSP Video Converter
do not worry, everything will be ok, if you email to sales@imtoo.com~
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08-05-2007, 01:49 PM
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#6 |
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ImTOO Official Support
Join Date: Feb 2007
Age: 26
Posts: 317
Thanks: 0
Thanked 9 Times in 8 Posts
Rep Power: 9
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Re: HELP!!!! ImTOO PSP Video Converter
Believe the support team of imtoo, they will try their best to solve your problem.
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