Re: Bad Advice from Comodo and Loss of Trust

Borked Pseudo Mailed

"Shane" <> wrote:
>
> Then again almost nobody seems to care that Lavasoft changed the name of
> their software in order to get out of their previous commitment to provide
> free updates for the life of the registered customer (I suppose L$ are
> hoping to be absorbed by Symantec).


"free updates for life" is fairytale marketing crapola.

ThunderByte was the only AV company that ever made a serious
effort to honour their "free updates for life" promise, but "life"
ended the instant Norman bought them out. Perfect timing that
saved ThunderByte from going broke.

It is economically impossible for an AV company to provide free
updates forever with 1000+ new threats appearing each day.

Shane

Borked Pseudo Mailed wrote:
> "Shane" <> wrote:
>>
>> Then again almost nobody seems to care that Lavasoft changed the
>> name of their software in order to get out of their previous
>> commitment to provide free updates for the life of the registered
>> customer (I suppose L$ are hoping to be absorbed by Symantec).
>
>
> "free updates for life" is fairytale marketing crapola.

It wasn't back in late 2000 when they were new and also pioneering. Before
they were taken over by the breadhead.

>
> ThunderByte was the only AV company that ever made a serious
> effort to honour their "free updates for life" promise, but "life"
> ended the instant Norman bought them out. Perfect timing that
> saved ThunderByte from going broke.
>
> It is economically impossible for an AV company to provide free
> updates forever with 1000+ new threats appearing each day.

Lavasoft are an anti-spyware company, and the definition updates remain
free - or did when I last had any interest in them - as did the personal
version of the software. The updates I'm talking about are the new builds of
the 'Plus' program, though Ad-aware Plus had and has little over the free
version beyond that by paying for it you were supporting them. That was
before XP, and on 9x, then, having the software running at Startup was
detrimental to performance and superfluous when you practised Safe Hex
anyway.

What happened was they moved from being a small operation of enthusiasts few
had heard of, to - at least until they started ****ing the software up - the
leader in a now-global market. For the past few years they've maintained a
position exactly the same way Symantec has, because most users are gullible.

Being a registered Home User with Lavasoft was kind of like being an early
investor who, once they made the big time, instead of giving you a nice
dividend, cheated you out of your shares. Sort of. It's on the same ethical
level. Only an idiot would entrust their computer security in part to a
company that behaves that way.

Shane