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Strange gray icon on my desktop!!!

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Unread 31-05-2012, 06:44 AM   #1
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Windows XP Windows 7


Unhappy Strange gray icon on my desktop!!!

Hello...

Can anybody help me with this strange gray icon thats stuck on my desktop...
I can't left click / right click on it...so can't really know which app is loading it or even its name in order to remove it....

I have attached its image....

Need help removing it...
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File Type: jpg Icon.jpg (4.2 KB, 7 views)
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Unread 31-05-2012, 06:47 AM   #2
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Re: Strange gray icon on my desktop!!!

Hmm very strange, I have no idea what that is, I shall wait for some more replies.
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Unread 31-05-2012, 10:16 AM   #3
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Re: Strange gray icon on my desktop!!!

I do believe that is the HP ProtectTools widget. Now just hope your computer is actually HP.

Anyways, go to Start>Run>msconfig>"Startup" tab, and you should be able to disable it from there.
Alternatively go to Control Panel>Programs and Features>find the app and uninstall it completely.
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Unread 31-05-2012, 10:27 AM   #4
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Re: Strange gray icon on my desktop!!!

Ya it is HP Compaq 8200 Elite...I will try to find that app and remove it...Thanks..

Last edited by ravieverbest; 31-05-2012 at 10:39 AM..
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Unread 31-05-2012, 11:33 AM   #5
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Re: Strange gray icon on my desktop!!!

You're welcome Get back to us if any (further) problems...
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