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Keyboard Not Responding At Startup

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Unread 11-03-2009, 11:35 PM   #1
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Exclamation Keyboard Not Responding At Startup

Hey everyone, this is my first post here.
Hello, my name is Garret and I have Vista Trouble! Anyway, I have a problem with my keyboard where sometimes, it does not respond at startup. It just won't turn on for me. This problem has happened multiple times, and I am worried for when it won't stop happening. I was lucky and my keyboard responded this time so I came here to try and get tech help for my keyboard. Here are a few key details about the problem:

1. I run Windows Vista Home Premium, and the computer is six months old.
2. This problem has happened before, and eventually the old keyboard stopped working. So, I bought a new one thinking it was the keyboard's fault and it worked well for two weeks, and now it is having the same, increasingly worse, problem.
3. This problem does not happen immediately. It happens part way through startup, generally before the windows logo fades in and the password prompt.
4. It happens (sometimes) when I use commonly used applications on my computer, my keyboard will just turn off and I need to restart sometimes five times for it to work again.
5. After I finally get logged back in after the problem, Vista automatically reinstalls the keyboard software and says device is ready to use.
6. When the problem does happen, I can use On-Screen-Keyboard to log in, and the keyboard does not show up in Control Panel's Keyboard Section.
7. When it is working, everything about it works correctly.
8. The keyboard is a Logitech and is USB, and I have tried multiple USB Ports and I just get the same problem. This is not the keyboard. All other USB devices work properly.

Thanks for reading all the way through this. I desperately need help her guys, for whats a computer without a keyboard? I've tried everything I could think of here, but it won't stop giving me grief. I need help here, thanks everyone.
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Unread 12-03-2009, 07:06 AM   #2
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Re: Keyboard Not Responding At Startup

Was your previous keyboard also usb keyboard ? have you tried with any PS/2 keyboards ? Did you install the latest drivers available from Logitech for your keyboard ?
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Unread 14-03-2009, 03:08 AM   #3
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Re: Keyboard Not Responding At Startup

Quote:
Originally Posted by bakuryu View Post
Was your previous keyboard also usb keyboard ? have you tried with any PS/2 keyboards ? Did you install the latest drivers available from Logitech for your keyboard ?
Yes, my previous keyboard was also USB.
I do have a game controller I sometimes use.
No, I did not, I will see if they have a website and check that out.
Thanks.
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Unread 14-03-2009, 07:01 AM   #4
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Re: Keyboard Not Responding At Startup

Yes, Logitech does have a website
http://www.logitech.com/index.cfm/su...ads/downloads/
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Unread 15-03-2009, 09:41 PM   #5
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Smile Re: Keyboard Not Responding At Startup

There are no downloads or anything there for my keyboard, but thats okay I got it.
There is a solution to any vista user, just follow these steps:

1. Open Start Menu
2. Open Control Panel
3. Switch to Classic View
4. Open Device Manager
5. Expand Human Interface Devices
6. There should be some "USB Human Interface Device"s
7. Click on either
8. If it is "Error Code 19" then keep following these steps
9. Open the Driver tab
10. Select Update Driver (should be on your computer)

This is usually the result of registry corruption.
I am not sure, though, why it corrupts like this, but it works, so yeah.
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Unread 17-03-2009, 05:13 PM   #6
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Re: Keyboard Not Responding At Startup

A little update to the steps that are needed to be followed....
Steps 6 and 7 are a bit different.
There are also steps added on at the bottom.

Quote:
1. Open Start Menu
2. Open Control Panel
3. Switch to Classic View
4. Open Device Manager
5. Expand Human Interface Devices
6. There should be some "USB Human Interface Device"s
7. Click the one with the error icon, do them all later.
8. If it is "Error Code 19" in the description, then keep following these steps
9. Open the Driver tab
10. Select Update Driver
11. Click "Browse My Computer for Driver Software"
12. Click "Let Me Pick From A List Of Device Drivers On My Computer"
13. Click on the one model in the box, and select Next
14. It installs....
15. And you now have a working keyboard again. Wooh!

Sorry for the missing steps, didn't think to add them. But now you know!
Also, a little message, I had to do this again later. The keyboard continually breaks, due to the malfunction of the game, "MapleStory"! Who would have guessed? But if you follow these steps each time, your USB Keyboard re-installs, and viola, you got a working keyboard once again.
(PS, might happen for other reasons too, just every time my "MapleStory" freezes and I have to restart, the keyboard gets messed up, so there you go.)

Last edited by VistaTrouble; 17-03-2009 at 05:20 PM.. Reason: Found Out Why It Happened
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Unread 17-03-2009, 08:22 PM   #7
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Re: Keyboard Not Responding At Startup

Interesting to find that a game actually meses up your keyboard drivers. This is the first time I am seeing such an issue related to games.
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