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Windows Media Player on Super Fritz

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Old 29-04-2009, 11:12 AM   #1
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OS: Windows Vista


Unhappy Windows Media Player on Super Fritz

Greetings to any eyes that view this,

I have an interesting question that I've been dealing with. I just got a nice new rig, and everything works smooth and easy. I have listed specs in profile, but for a short blurb my OS is Windows Vista Ultimate 64 bit version, anyhoot, ever since I got the computer (lets say several weeks ago) Windows Media Player has been acting super crazy.

Sometimes it will start automatically upon Windows startup. If you try closing the program it will just keep re-opening, continuously. If you then try to see if it is functional it will attempt to play a song, one of the pre installed songs that come with the program, but instead of actually playing it correctly it will play it for 1 sec or so, skip to another song, and so forth. I'm confused about what is going wrong w/ WMP. I know that you can't just "uninstall" it because Microsoft has it as an embedded essential program, but what do I do?

I don't even use the program, I would rather use iTunes for my music player.

What should I do?

I have read that I could delete the HKeys for WMP? Is there anything else? I would like to fix this problem, because at times it ruins a Windows session, or several sessions in a row. Meaning it is making Windows unstable and not fun to work with at all. Worst case scenario wipe hard drive and start anew???

Answers???
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Old 29-04-2009, 03:04 PM   #2
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Re: Windows Media Player on Super Fritz

Run HijackThis and post a log file.
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Old 30-04-2009, 02:24 AM   #3
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Re: Windows Media Player on Super Fritz

bakuryu,


Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:47:28 PM, on 4/29/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Users\Administrator\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl.exe
D:\Webshots\Webshots.scr
C:\Program Files (x86)\Portrait Displays\HP My Display\DTHtml.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Portrait Displays\Pivot Software\floater.exe
C:\Program Files (x86)\Razer\Lycosa\razerhid.exe
C:\Program Files (x86)\Razer\Lachesis\razerhid.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files (x86)\Razer\Lachesis\OSD.exe
C:\Program Files (x86)\AVG\AVG8\avgtray.exe
C:\Program Files (x86)\Razer\Lycosa\razertra.exe
C:\Program Files (x86)\Razer\Lachesis\razerofa.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = The New York Times - Breaking News, World News & Multimedia
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll
O4 - HKLM\..\Run: [P17Helper] Rundll32 SPIRun.dll,RunDLLEntry
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT HPW] "C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe" -HPW
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files (x86)\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Lycosa] "C:\Program Files (x86)\Razer\Lycosa\razerhid.exe"
O4 - HKLM\..\Run: [Lachesis] "C:\Program Files (x86)\Razer\Lachesis\razerhid.exe"
O4 - HKLM\..\Run: [P17RunE] RunDll32 P17RunE.dll,RunDLLEntry
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Recordpad] "C:\Program Files (x86)\NCH Swift Sound\Recordpad\recordpad.exe" -logon
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: MLB.TV NexDef Plug-in.lnk = C:\Users\Administrator\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
O4 - Startup: Webshots.lnk = D:\Webshots\Launcher.exe
O4 - Global Startup: KillerTray.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files (x86)\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\bfllr.dll
O13 - Gopher Prefix: 
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab3.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...nt/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/soft...5107/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe
O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files (x86)\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Killer Port Manager - Unknown owner - C:\Program Files\Bigfoot Networks\Killer Driver\PortManager.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9417 bytes

Last edited by bakuryu; 30-04-2009 at 04:09 PM..
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Old 30-04-2009, 04:36 PM   #4
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Re: Windows Media Player on Super Fritz

Run HijackThis and select the following and click Fix Checked button.
Code:
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
Also run services.msc and disable the service Windows Media Player Network Sharing Service
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Old 01-05-2009, 12:27 AM   #5
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Re: Windows Media Player on Super Fritz

bakuryu,

Will do on running hijackthis over again, and checking "fix checked" button after those two files.

Question on how to "run services.msc and disable the service Windows Media Player Network Sharing Service?"

I'll have to go into the black command prompt (old school dos looking) c:>Administrator window to do this? Or from the basic "search" area when hitting Vista logo on startup, insert "run services.msc" and go from there?

... I'll check back in a several hours to see / report on happenings.

~ Subzero_83
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Old 01-05-2009, 12:35 AM   #6
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Re: Windows Media Player on Super Fritz

Also,

Couldn't I just use Hijackthis and check "fix checked" on line 23:
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

& I know I'm running Wista 64 bit version, but I am seeing, looking through Hijackthis, several instances of Windows 32 files missing; what do you think of this? Improper installation of OS before I got it? Or in the instances of Win - 32 missing a good thing because Win -64 has replaced that function(s)?

"Files Missing" =

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)


What, if anything, should I do about all those "files missing" threads? Will that too lead to functionality issues withing Windows? Will doing a Windows update fix, or should I leave as is?
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Old 01-05-2009, 04:59 AM   #7
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Re: Windows Media Player on Super Fritz

Ok,

sorry about previous, "where do I run services.mcs..." Obviously went into services, found WMP Network Sharing and Disabled... Whoops on that post. lol. Think before write. Ha!
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Old 01-05-2009, 02:58 PM   #8
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Re: Windows Media Player on Super Fritz

So now does the problem still persists ??
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Old 01-05-2009, 07:11 PM   #9
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Mr. Moderator,

I have only had several Windows sessions after the fix, but so far so good. Will report back if otherwise.

If the status quo remains the same I would greatly have to thank you for your help, your time, and proceed to add another score to your rep power!

Cheers,

Subzero_83

EDIT ::
Bakuryu,

Looks like I wrote too soon! Probably about 15 - 20 min. after I was done writing replies to posting here problem persists, same as before. Starting to get a little perplexed.... Hmm., what to do next?

Bakuryu,

So after doing everything that you were able to guide me to the problem actually does persist. I think we might have overlooked automatic startup of WMP 11, and therefore I went into msconfig and removed it from starting up, when Vista begins its session.

I'm about to do a restart, yet again, and see results, if any.

Other thoughts on other places to check / go - to fix issue that prevails?

Should I consider moving on up and removing WMP 11 by going to WMP 12 beta? Or is that not worth it?

(If the problem in your estimation is worrisome) Do you think the problem could be fixed by just upgrading to a clean version of Windows 7 beta version?

Last edited by bakuryu; 02-05-2009 at 03:01 PM..
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Old 02-05-2009, 03:16 PM   #10
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Re: Windows Media Player on Super Fritz

Since the problem still persists, it looks like some application is trying to play some media files automatically.

Since you don't use Windows Media Player, go to C:\Program Files\Windows Media Player and rename the wmplayer.exe file to wmplayer.exe.bak

That should stop Windows Media Player from executing.
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