New xp sp3 install...cannot install programs and Security?Firewall start problem

bizzo111 · 05-11-2009, 03:01 AM

Hi there.

My friend's computer had loads of issues so we decided to format the hard drive and load windows

xp SP3.

All is ok except for 2 things;
1. We cannot install any programs...any .msi install package comes up with the error "This installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package" error 1619.

2. We can't open Security or Firewall features in Control Panel. Cannot start the service either.

I have done loads of research and have come to a halt as nothing seems to fix the problems.

I have done a validation check through microsoft.com and the OS shows up as 'genuine'. I just think something went wrong during installation and a file is missing or something.

Please help.

Code:

Here is the Hijack Log;
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:48:13 PM, on 10/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\locator.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [MU] CMD /Q /C DEL "C:\Documents and Settings\All Users\Start Menu\Windows Update.lnk" /Q/F
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKUS\S-1-5-21-299502267-507921405-1202660629-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-299502267-507921405-1202660629-1003\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S (User '?')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit...b?1256552222318
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1256468025165
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1256467973631
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 3179 bytes

Thank you

**Albin** · 06-11-2009, 12:03 AM

Try this
Go to Start, Settings, Control Panel, Administrative Tools, and click on the Services Icon.
Now look for a entry called:
Windows Firewall/Internet Connection Sharing.
and set it to Automatic
and Apply and reboot and it will load automatically.

If you still get the problem, Try this

and this if the above doesnot help

Good Luck!!

bizzo111 · 06-11-2009, 03:49 AM

shaedaccessreg WORKED!!!!!!
It fixed the Security/Firewall problem. Thank you.

But I still have the first problem........

We cannot install any programs...any .msi install package comes up with the error "This installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package" error 1619.

Can anyone help???I have done all updates through microsoft.com

**Albin** · 07-11-2009, 12:57 AM

Quote:

Originally Posted by bizzo111

shaedaccessreg WORKED!!!!!!
It fixed the Security/Firewall problem. Thank you.

But I still have the first problem........

We cannot install any programs...any .msi install package comes up with the error "This installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package" error 1619.

Can anyone help???I have done all updates through microsoft.com

Happy that your firewall worked. now try this for the MSI error

1. Go to "Start" -> "Run" , type "services.msc" and press on "Enter" button.
2. Double-click on the service named "Windows Installer".
3. Check the value in the "Startup type:" field. If it's currently set to "Disabled", then that is the problem. Change it by selecting "Manual" from the drop-down box.

If that doesnot helps, then try this
WindowsXP-KB942288-v3-x86.exe is the file for XP sp3. Try to download and install this from the below link.

if still you get the problem, try the below to re-register MSI
1. On the "Start" menu, click "Run:.
2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
3. On the "Start" menu, click "Run".
4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

Good Luck!!

atul484 · 07-11-2009, 02:39 PM

Follow this step :

1) Click on the start go to run type "msiexec /regserver", and then press ENTER.
2) In the run Type "services.msc" and press Enter
3) Find the windows installer and check it to "manual and click Start once"

It will work

Happiness is the key to success
Atul

bizzo111 · 09-11-2009, 01:29 AM

Nah didnt fix the problem...I honestly think the computer is too old to accept all this new stuff...we reinstalled windows (with another one along side it) and there was NO PROBLEM with the other computer....I think it will be easier to throw it away and get another.
Thanks

**Albin** · 10-11-2009, 05:59 AM

Quote:

Originally Posted by bizzo111

we reinstalled windows (with another one along side it) and there was NO PROBLEM with the other computer....I think it will be easier to throw it away and get another.
Thanks

Well, there is your final solution...

Good Luck!!

atul484 · 10-11-2009, 04:29 PM

Just increase your RAM to 1GB or 1.5GB, and a new harddisk

06-11-2009, 12:03 AM	#2
Albin Support Staff Join Date: Jan 2008 Posts: 192 Thanks: 1 Thanked 17 Times in 16 Posts Rep Power: 3 OS:	Re: New xp sp3 install...cannot install programs and Security?Firewall start problem Try this Go to Start, Settings, Control Panel, Administrative Tools, and click on the Services Icon. Now look for a entry called: Windows Firewall/Internet Connection Sharing. and set it to Automatic and Apply and reboot and it will load automatically. If you still get the problem, Try this and this if the above doesnot help Good Luck!! __________________ _______________ Cheers, Albin "We are all either fools or undiscovered geniuses."

06-11-2009, 03:49 AM	#3
bizzo111 Newbie Join Date: Nov 2009 Age: 48 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: New xp sp3 install...cannot install programs and Security?Firewall start problem shaedaccessreg WORKED!!!!!! It fixed the Security/Firewall problem. Thank you. But I still have the first problem........ We cannot install any programs...any .msi install package comes up with the error "This installation package could not be opened. Contact the application vendor to verify that this is a valid windows installer package" error 1619. Can anyone help???I have done all updates through microsoft.com

07-11-2009, 02:39 PM	#5
atul484 Junior Member (25+) Join Date: Nov 2009 Posts: 70 Thanks: 0 Thanked 5 Times in 5 Posts Rep Power: 0 OS:	Re: New xp sp3 install...cannot install programs and Security?Firewall start problem Follow this step : 1) Click on the start go to run type "msiexec /regserver", and then press ENTER. 2) In the run Type "services.msc" and press Enter 3) Find the windows installer and check it to "manual and click Start once" It will work Happiness is the key to success Atul

09-11-2009, 01:29 AM	#6
bizzo111 Newbie Join Date: Nov 2009 Age: 48 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0 OS:	Re: New xp sp3 install...cannot install programs and Security?Firewall start problem Nah didnt fix the problem...I honestly think the computer is too old to accept all this new stuff...we reinstalled windows (with another one along side it) and there was NO PROBLEM with the other computer....I think it will be easier to throw it away and get another. Thanks

10-11-2009, 04:29 PM	#8
atul484 Junior Member (25+) Join Date: Nov 2009 Posts: 70 Thanks: 0 Thanked 5 Times in 5 Posts Rep Power: 0 OS:	Re: New xp sp3 install...cannot install programs and Security?Firewall start problem Just increase your RAM to 1GB or 1.5GB, and a new harddisk

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