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Conflict with AutoCAD LT 2002

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Unread 28-11-2007, 10:26 AM   #1
RaceJ24
Guest
 
Posts: n/a
Conflict with AutoCAD LT 2002

We are receiving the following error when using AutoCAD LT 2002 on a machine
that has the ACT 5.0 client installed and running:

"Fatal error: Unhandled Access Violation Reading 0x0040 Exception at
6ce39eh".
 
Unread 28-11-2007, 10:26 AM   #2
HKaza\(MSFT\)
Guest
 
Posts: n/a
Re: Conflict with AutoCAD LT 2002

Can I get more background? The version of ACT, OS additionally when this
issue us happening? You can use the ACM menu Tools->Send feedback. For
immediate help I suggest please contact product support services for help.
Here is a link
http://support.microsoft.com/oas/def...9&gprid=12477&

Thanks

Hkaza(MSFT)
---------
This posting is provided "AS IS" with no warranties, and confers no rights

"RaceJ24" <RaceJ24@discussions.microsoft.com> wrote in message
news:968A7893-C301-4381-90E6-5F40A6BF1968@microsoft.com...
> We are receiving the following error when using AutoCAD LT 2002 on a
> machine
> that has the ACT 5.0 client installed and running:
>
> "Fatal error: Unhandled Access Violation Reading 0x0040 Exception at
> 6ce39eh".


 
Unread 28-11-2007, 10:26 AM   #3
RaceJ24
Guest
 
Posts: n/a
Re: Conflict with AutoCAD LT 2002

ACT 5.0
Windows XP SP2

The issue happens when you launch AutoCAD, open a document and wait about 1
minute. This is happening on systems that are running the agent. I can stop
the ACT service and the problem goes away. Research on the error points
fingers at McAfee real-time scanning and malware. We do use McAfee, but i
already ruled it out by disabling it and the problem still occured. Our
systems do not have malware either.

"HKaza(MSFT)" wrote:

> Can I get more background? The version of ACT, OS additionally when this
> issue us happening? You can use the ACM menu Tools->Send feedback. For
> immediate help I suggest please contact product support services for help.
> Here is a link
> http://support.microsoft.com/oas/def...9&gprid=12477&
>
> Thanks
>
> Hkaza(MSFT)
> ---------
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "RaceJ24" <RaceJ24@discussions.microsoft.com> wrote in message
> news:968A7893-C301-4381-90E6-5F40A6BF1968@microsoft.com...
> > We are receiving the following error when using AutoCAD LT 2002 on a
> > machine
> > that has the ACT 5.0 client installed and running:
> >
> > "Fatal error: Unhandled Access Violation Reading 0x0040 Exception at
> > 6ce39eh".

>

 
 

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