NLASVC

Mark

Our Windows 2008 Terminal Server suffers from an NLASVC timeout error. The
event ID is 7011. What's important is once the error occurs, the server
must be restarted to resume operation. The timeout occurs once every 8 to
12 hours. The actual error is below. The server is running all of the
latest patches, including SP2. Can NLASVC be disabled?

Log Name: System
Source: Service Control Manager
Date: 6/10/2009 3:24:11 PM
Event ID: 7011
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: KAVSAPP01.knopf.local
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the NlaSvc service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager"
Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
<EventRecordID>108237</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>KAVSAPP01.knopf.local</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">NlaSvc</Data>
</EventData>
</Event>

Meinolf Weber [MVP-DS]

Hello mark,

The Network Location Awareness service which collects and stores network
configuration information such as IP addresses, Workgroup and/or Domain name
changes (if your PC is connected to a Windows network), as well as Location
change information, and which notifies applications when this information
changes so that they in turn adapt to the computer's connectivity changes.
So you should not disable that service.

Is that service started and set to automatic? Do you run TrendMicro AntiVirus,
read about a problem with that AntiVirus software?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> Our Windows 2008 Terminal Server suffers from an NLASVC timeout error.
> The event ID is 7011. What's important is once the error occurs, the
> server must be restarted to resume operation. The timeout occurs once
> every 8 to 12 hours. The actual error is below. The server is
> running all of the latest patches, including SP2. Can NLASVC be
> disabled?
>
> Log Name: System
> Source: Service Control Manager
> Date: 6/10/2009 3:24:11 PM
> Event ID: 7011
> Task Category: None
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: KAVSAPP01.knopf.local
> Description:
> A timeout (30000 milliseconds) was reached while waiting for a
> transaction
> response from the NlaSvc service.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="Service Control Manager"
> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
> Control Manager" />
> <EventID Qualifiers="49152">7011</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>0</Task>
> <Opcode>0</Opcode>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
> <EventRecordID>108237</EventRecordID>
> <Correlation />
> <Execution ProcessID="0" ThreadID="0" />
> <Channel>System</Channel>
> <Computer>KAVSAPP01.knopf.local</Computer>
> <Security />
> </System>
> <EventData>
> <Data Name="param1">30000</Data>
> <Data Name="param2">NlaSvc</Data>
> </EventData>
> </Event>

Mark

Thanks. For testing purposes, we ended up disabling the NLASVC and NIS
services. The server runs well without them. The NLASVC errors went away,
but the "Welcome Screen" hang is still present and the server becomes
unresponsive and must be rebooted daily. It has become such a problem, that
we may have have to buildout a replacement 2003 environment.

"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
> Hello mark,
>
> The Network Location Awareness service which collects and stores network
> configuration information such as IP addresses, Workgroup and/or Domain
> name changes (if your PC is connected to a Windows network), as well as
> Location change information, and which notifies applications when this
> information changes so that they in turn adapt to the computer's
> connectivity changes. So you should not disable that service.
>
> Is that service started and set to automatic? Do you run TrendMicro
> AntiVirus, read about a problem with that AntiVirus software?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout error.
>> The event ID is 7011. What's important is once the error occurs, the
>> server must be restarted to resume operation. The timeout occurs once
>> every 8 to 12 hours. The actual error is below. The server is
>> running all of the latest patches, including SP2. Can NLASVC be
>> disabled?
>>
>> Log Name: System
>> Source: Service Control Manager
>> Date: 6/10/2009 3:24:11 PM
>> Event ID: 7011
>> Task Category: None
>> Level: Error
>> Keywords: Classic
>> User: N/A
>> Computer: KAVSAPP01.knopf.local
>> Description:
>> A timeout (30000 milliseconds) was reached while waiting for a
>> transaction
>> response from the NlaSvc service.
>> Event Xml:
>> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> <System>
>> <Provider Name="Service Control Manager"
>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service
>> Control Manager" />
>> <EventID Qualifiers="49152">7011</EventID>
>> <Version>0</Version>
>> <Level>2</Level>
>> <Task>0</Task>
>> <Opcode>0</Opcode>
>> <Keywords>0x80000000000000</Keywords>
>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>> <EventRecordID>108237</EventRecordID>
>> <Correlation />
>> <Execution ProcessID="0" ThreadID="0" />
>> <Channel>System</Channel>
>> <Computer>KAVSAPP01.knopf.local</Computer>
>> <Security />
>> </System>
>> <EventData>
>> <Data Name="param1">30000</Data>
>> <Data Name="param2">NlaSvc</Data>
>> </EventData>
>> </Event>
>
>

Mark

When the RDP session starts, the user is prompted for credentials. Once the
credentials are entered and user presses enter (or the arrow), the RDP
session displays "Welcome" with the rotating circle (to the left), but the
log on never gets any further. We've waited over 20 minutes and nothing.

Normally, a series of messages are displayed like load profile, etc.

The event log is void of errors. The console is also hung. It has happened
to all users and appears to the connection independent - RDP client version,
OS version, do not matter. This happens at least once a day, sometimes
more. A hard reboot is required to reactivate the server.


"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
> Hello mark,
>
> "Welcome screen hang"? What do you mean with that, slow logons?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> Thanks. For testing purposes, we ended up disabling the NLASVC and NIS
>> services. The server runs well without them. The NLASVC errors went
>> away, but the "Welcome Screen" hang is still present and the server
>> becomes unresponsive and must be rebooted daily. It has become such a
>> problem, that we may have have to buildout a replacement 2003
>> environment.
>>
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
>>
>>> Hello mark,
>>>
>>> The Network Location Awareness service which collects and stores
>>> network configuration information such as IP addresses, Workgroup
>>> and/or Domain name changes (if your PC is connected to a Windows
>>> network), as well as Location change information, and which notifies
>>> applications when this information changes so that they in turn adapt
>>> to the computer's connectivity changes. So you should not disable
>>> that service.
>>>
>>> Is that service started and set to automatic? Do you run TrendMicro
>>> AntiVirus, read about a problem with that AntiVirus software?
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>> error. The event ID is 7011. What's important is once the error
>>>> occurs, the server must be restarted to resume operation. The
>>>> timeout occurs once every 8 to 12 hours. The actual error is below.
>>>> The server is running all of the latest patches, including SP2. Can
>>>> NLASVC be disabled?
>>>>
>>>> Log Name: System
>>>> Source: Service Control Manager
>>>> Date: 6/10/2009 3:24:11 PM
>>>> Event ID: 7011
>>>> Task Category: None
>>>> Level: Error
>>>> Keywords: Classic
>>>> User: N/A
>>>> Computer: KAVSAPP01.knopf.local
>>>> Description:
>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>> transaction
>>>> response from the NlaSvc service.
>>>> Event Xml:
>>>> <Event
>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>> <System>
>>>> <Provider Name="Service Control Manager"
>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>> EventSourceName="Service
>>>> Control Manager" />
>>>> <EventID Qualifiers="49152">7011</EventID>
>>>> <Version>0</Version>
>>>> <Level>2</Level>
>>>> <Task>0</Task>
>>>> <Opcode>0</Opcode>
>>>> <Keywords>0x80000000000000</Keywords>
>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>> <EventRecordID>108237</EventRecordID>
>>>> <Correlation />
>>>> <Execution ProcessID="0" ThreadID="0" />
>>>> <Channel>System</Channel>
>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>> <Security />
>>>> </System>
>>>> <EventData>
>>>> <Data Name="param1">30000</Data>
>>>> <Data Name="param2">NlaSvc</Data>
>>>> </EventData>
>>>> </Event>
>
>

Mark

This is from 1 of the 2 servers. Both crash, but this server has more
issues than the other.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\administrator.KNOPF>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : KAVSAPP01
Primary Dns Suffix . . . . . . . : knopf.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : knopf.local

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : knopf.local
Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.100.32.1
DNS Servers . . . . . . . . . . . : 10.100.32.20
10.100.32.30
Primary WINS Server . . . . . . . : 10.100.32.20
Secondary WINS Server . . . . . . : 10.100.32.30
NetBIOS over Tcpip. . . . . . . . : Enabled


"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
> Hello mark,
>
> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> When the RDP session starts, the user is prompted for credentials.
>> Once the credentials are entered and user presses enter (or the
>> arrow), the RDP session displays "Welcome" with the rotating circle
>> (to the left), but the log on never gets any further. We've waited
>> over 20 minutes and nothing.
>>
>> Normally, a series of messages are displayed like load profile, etc.
>>
>> The event log is void of errors. The console is also hung. It has
>> happened to all users and appears to the connection independent - RDP
>> client version, OS version, do not matter. This happens at least once
>> a day, sometimes more. A hard reboot is required to reactivate the
>> server.
>>
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
>>
>>> Hello mark,
>>>
>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>> NIS services. The server runs well without them. The NLASVC errors
>>>> went away, but the "Welcome Screen" hang is still present and the
>>>> server becomes unresponsive and must be rebooted daily. It has
>>>> become such a problem, that we may have have to buildout a
>>>> replacement 2003 environment.
>>>>
>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
>>>>
>>>>> Hello mark,
>>>>>
>>>>> The Network Location Awareness service which collects and stores
>>>>> network configuration information such as IP addresses, Workgroup
>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>> network), as well as Location change information, and which
>>>>> notifies applications when this information changes so that they in
>>>>> turn adapt to the computer's connectivity changes. So you should
>>>>> not disable that service.
>>>>>
>>>>> Is that service started and set to automatic? Do you run TrendMicro
>>>>> AntiVirus, read about a problem with that AntiVirus software?
>>>>>
>>>>> Best regards
>>>>>
>>>>> Meinolf Weber
>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>> and
>>>>> confers no rights.
>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>> error. The event ID is 7011. What's important is once the error
>>>>>> occurs, the server must be restarted to resume operation. The
>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
>>>>>> below. The server is running all of the latest patches, including
>>>>>> SP2. Can NLASVC be disabled?
>>>>>>
>>>>>> Log Name: System
>>>>>> Source: Service Control Manager
>>>>>> Date: 6/10/2009 3:24:11 PM
>>>>>> Event ID: 7011
>>>>>> Task Category: None
>>>>>> Level: Error
>>>>>> Keywords: Classic
>>>>>> User: N/A
>>>>>> Computer: KAVSAPP01.knopf.local
>>>>>> Description:
>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>> transaction
>>>>>> response from the NlaSvc service.
>>>>>> Event Xml:
>>>>>> <Event
>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>> <System>
>>>>>> <Provider Name="Service Control Manager"
>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>> EventSourceName="Service
>>>>>> Control Manager" />
>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>> <Version>0</Version>
>>>>>> <Level>2</Level>
>>>>>> <Task>0</Task>
>>>>>> <Opcode>0</Opcode>
>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>> <Correlation />
>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>> <Channel>System</Channel>
>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>> <Security />
>>>>>> </System>
>>>>>> <EventData>
>>>>>> <Data Name="param1">30000</Data>
>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>> </EventData>
>>>>>> </Event>
>
>

Meinolf Weber [MVP-DS]

Hello mark,

DNS looks ok for this server. Because you said both problem machines are
Terminal servers, maybe you should think about posting to:
microsoft.public.windows.terminal_services

Are the servers VM's, according to the NIC description VMWare? Are the latest
VMWare tools installed?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
** Please do NOT email, only reply to Newsgroups
** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm


> This is from 1 of the 2 servers. Both crash, but this server has more
> issues than the other.
>
> Microsoft Windows [Version 6.0.6002]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> C:\Users\administrator.KNOPF>ipconfig /all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : KAVSAPP01
> Primary Dns Suffix . . . . . . . : knopf.local
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : knopf.local
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . : knopf.local
> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
> DHCP Enabled. . . . . . . . . . . : No
> Autoconfiguration Enabled . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 10.100.32.1
> DNS Servers . . . . . . . . . . . : 10.100.32.20
> 10.100.32.30
> Primary WINS Server . . . . . . . : 10.100.32.20
> Secondary WINS Server . . . . . . : 10.100.32.30
> NetBIOS over Tcpip. . . . . . . . : Enabled
> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
>
>> Hello mark,
>>
>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>>
>> Best regards
>>
>> Meinolf Weber
>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> confers no rights.
>> ** Please do NOT email, only reply to Newsgroups
>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>> When the RDP session starts, the user is prompted for credentials.
>>> Once the credentials are entered and user presses enter (or the
>>> arrow), the RDP session displays "Welcome" with the rotating circle
>>> (to the left), but the log on never gets any further. We've waited
>>> over 20 minutes and nothing.
>>>
>>> Normally, a series of messages are displayed like load profile, etc.
>>>
>>> The event log is void of errors. The console is also hung. It has
>>> happened to all users and appears to the connection independent -
>>> RDP client version, OS version, do not matter. This happens at
>>> least once a day, sometimes more. A hard reboot is required to
>>> reactivate the server.
>>>
>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
>>>
>>>> Hello mark,
>>>>
>>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>>
>>>> Best regards
>>>>
>>>> Meinolf Weber
>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>> and
>>>> confers no rights.
>>>> ** Please do NOT email, only reply to Newsgroups
>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>>> NIS services. The server runs well without them. The NLASVC errors
>>>>> went away, but the "Welcome Screen" hang is still present and the
>>>>> server becomes unresponsive and must be rebooted daily. It has
>>>>> become such a problem, that we may have have to buildout a
>>>>> replacement 2003 environment.
>>>>>
>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
>>>>>
>>>>>> Hello mark,
>>>>>>
>>>>>> The Network Location Awareness service which collects and stores
>>>>>> network configuration information such as IP addresses, Workgroup
>>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>>> network), as well as Location change information, and which
>>>>>> notifies applications when this information changes so that they
>>>>>> in turn adapt to the computer's connectivity changes. So you
>>>>>> should not disable that service.
>>>>>>
>>>>>> Is that service started and set to automatic? Do you run
>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
>>>>>> software?
>>>>>>
>>>>>> Best regards
>>>>>>
>>>>>> Meinolf Weber
>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>>> and
>>>>>> confers no rights.
>>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>>> ** HELP us help YOU!!!
>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>>> error. The event ID is 7011. What's important is once the error
>>>>>>> occurs, the server must be restarted to resume operation. The
>>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
>>>>>>> below. The server is running all of the latest patches,
>>>>>>> including SP2. Can NLASVC be disabled?
>>>>>>>
>>>>>>> Log Name: System
>>>>>>> Source: Service Control Manager
>>>>>>> Date: 6/10/2009 3:24:11 PM
>>>>>>> Event ID: 7011
>>>>>>> Task Category: None
>>>>>>> Level: Error
>>>>>>> Keywords: Classic
>>>>>>> User: N/A
>>>>>>> Computer: KAVSAPP01.knopf.local
>>>>>>> Description:
>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>>> transaction
>>>>>>> response from the NlaSvc service.
>>>>>>> Event Xml:
>>>>>>> <Event
>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>>> <System>
>>>>>>> <Provider Name="Service Control Manager"
>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>>> EventSourceName="Service
>>>>>>> Control Manager" />
>>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>>> <Version>0</Version>
>>>>>>> <Level>2</Level>
>>>>>>> <Task>0</Task>
>>>>>>> <Opcode>0</Opcode>
>>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>>> <Correlation />
>>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>>> <Channel>System</Channel>
>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>>> <Security />
>>>>>>> </System>
>>>>>>> <EventData>
>>>>>>> <Data Name="param1">30000</Data>
>>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>>> </EventData>
>>>>>>> </Event>

Mark

Yes, I have been posting to that Newsgroup as well. Yes. both machines are
VM's and running the latest everything. We even took the time to move the
servers to entirely new hardware. Same issue.

Mark

"Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
news:ff16fb66278448cbb9cc43505bac@msnews.microsoft .com...
> Hello mark,
>
> DNS looks ok for this server. Because you said both problem machines are
> Terminal servers, maybe you should think about posting to:
> microsoft.public.windows.terminal_services
>
> Are the servers VM's, according to the NIC description VMWare? Are the
> latest VMWare tools installed?
>
> Best regards
>
> Meinolf Weber
> Disclaimer: This posting is provided "AS IS" with no warranties, and
> confers no rights.
> ** Please do NOT email, only reply to Newsgroups
> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>
>> This is from 1 of the 2 servers. Both crash, but this server has more
>> issues than the other.
>>
>> Microsoft Windows [Version 6.0.6002]
>> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> C:\Users\administrator.KNOPF>ipconfig /all
>>
>> Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : KAVSAPP01
>> Primary Dns Suffix . . . . . . . : knopf.local
>> Node Type . . . . . . . . . . . . : Hybrid
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>> DNS Suffix Search List. . . . . . : knopf.local
>> Ethernet adapter Local Area Connection:
>>
>> Connection-specific DNS Suffix . : knopf.local
>> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
>> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
>> DHCP Enabled. . . . . . . . . . . : No
>> Autoconfiguration Enabled . . . . : Yes
>> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> Default Gateway . . . . . . . . . : 10.100.32.1
>> DNS Servers . . . . . . . . . . . : 10.100.32.20
>> 10.100.32.30
>> Primary WINS Server . . . . . . . : 10.100.32.20
>> Secondary WINS Server . . . . . . : 10.100.32.30
>> NetBIOS over Tcpip. . . . . . . . : Enabled
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
>>
>>> Hello mark,
>>>
>>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>>>
>>> Best regards
>>>
>>> Meinolf Weber
>>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>>> confers no rights.
>>> ** Please do NOT email, only reply to Newsgroups
>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>> When the RDP session starts, the user is prompted for credentials.
>>>> Once the credentials are entered and user presses enter (or the
>>>> arrow), the RDP session displays "Welcome" with the rotating circle
>>>> (to the left), but the log on never gets any further. We've waited
>>>> over 20 minutes and nothing.
>>>>
>>>> Normally, a series of messages are displayed like load profile, etc.
>>>>
>>>> The event log is void of errors. The console is also hung. It has
>>>> happened to all users and appears to the connection independent -
>>>> RDP client version, OS version, do not matter. This happens at
>>>> least once a day, sometimes more. A hard reboot is required to
>>>> reactivate the server.
>>>>
>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
>>>>
>>>>> Hello mark,
>>>>>
>>>>> "Welcome screen hang"? What do you mean with that, slow logons?
>>>>>
>>>>> Best regards
>>>>>
>>>>> Meinolf Weber
>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>> and
>>>>> confers no rights.
>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>>>>>> NIS services. The server runs well without them. The NLASVC errors
>>>>>> went away, but the "Welcome Screen" hang is still present and the
>>>>>> server becomes unresponsive and must be rebooted daily. It has
>>>>>> become such a problem, that we may have have to buildout a
>>>>>> replacement 2003 environment.
>>>>>>
>>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
>>>>>>
>>>>>>> Hello mark,
>>>>>>>
>>>>>>> The Network Location Awareness service which collects and stores
>>>>>>> network configuration information such as IP addresses, Workgroup
>>>>>>> and/or Domain name changes (if your PC is connected to a Windows
>>>>>>> network), as well as Location change information, and which
>>>>>>> notifies applications when this information changes so that they
>>>>>>> in turn adapt to the computer's connectivity changes. So you
>>>>>>> should not disable that service.
>>>>>>>
>>>>>>> Is that service started and set to automatic? Do you run
>>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
>>>>>>> software?
>>>>>>>
>>>>>>> Best regards
>>>>>>>
>>>>>>> Meinolf Weber
>>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>>>>>>> and
>>>>>>> confers no rights.
>>>>>>> ** Please do NOT email, only reply to Newsgroups
>>>>>>> ** HELP us help YOU!!!
>>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
>>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>>>>>>>> error. The event ID is 7011. What's important is once the error
>>>>>>>> occurs, the server must be restarted to resume operation. The
>>>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
>>>>>>>> below. The server is running all of the latest patches,
>>>>>>>> including SP2. Can NLASVC be disabled?
>>>>>>>>
>>>>>>>> Log Name: System
>>>>>>>> Source: Service Control Manager
>>>>>>>> Date: 6/10/2009 3:24:11 PM
>>>>>>>> Event ID: 7011
>>>>>>>> Task Category: None
>>>>>>>> Level: Error
>>>>>>>> Keywords: Classic
>>>>>>>> User: N/A
>>>>>>>> Computer: KAVSAPP01.knopf.local
>>>>>>>> Description:
>>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>>>>>>>> transaction
>>>>>>>> response from the NlaSvc service.
>>>>>>>> Event Xml:
>>>>>>>> <Event
>>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>>>>>>>> <System>
>>>>>>>> <Provider Name="Service Control Manager"
>>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>>>>>>>> EventSourceName="Service
>>>>>>>> Control Manager" />
>>>>>>>> <EventID Qualifiers="49152">7011</EventID>
>>>>>>>> <Version>0</Version>
>>>>>>>> <Level>2</Level>
>>>>>>>> <Task>0</Task>
>>>>>>>> <Opcode>0</Opcode>
>>>>>>>> <Keywords>0x80000000000000</Keywords>
>>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>>>>>>>> <EventRecordID>108237</EventRecordID>
>>>>>>>> <Correlation />
>>>>>>>> <Execution ProcessID="0" ThreadID="0" />
>>>>>>>> <Channel>System</Channel>
>>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>>>>>>>> <Security />
>>>>>>>> </System>
>>>>>>>> <EventData>
>>>>>>>> <Data Name="param1">30000</Data>
>>>>>>>> <Data Name="param2">NlaSvc</Data>
>>>>>>>> </EventData>
>>>>>>>> </Event>
>
>

Roger

Mark,
I have the same problem with Citrix XenApps on Windows Server 2008. Did you
get your problem solved?

"Mark" wrote:

> Yes, I have been posting to that Newsgroup as well. Yes. both machines are
> VM's and running the latest everything. We even took the time to move the
> servers to entirely new hardware. Same issue.
>
> Mark
>
> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> news:ff16fb66278448cbb9cc43505bac@msnews.microsoft .com...
> > Hello mark,
> >
> > DNS looks ok for this server. Because you said both problem machines are
> > Terminal servers, maybe you should think about posting to:
> > microsoft.public.windows.terminal_services
> >
> > Are the servers VM's, according to the NIC description VMWare? Are the
> > latest VMWare tools installed?
> >
> > Best regards
> >
> > Meinolf Weber
> > Disclaimer: This posting is provided "AS IS" with no warranties, and
> > confers no rights.
> > ** Please do NOT email, only reply to Newsgroups
> > ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >
> >> This is from 1 of the 2 servers. Both crash, but this server has more
> >> issues than the other.
> >>
> >> Microsoft Windows [Version 6.0.6002]
> >> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >> C:\Users\administrator.KNOPF>ipconfig /all
> >>
> >> Windows IP Configuration
> >>
> >> Host Name . . . . . . . . . . . . : KAVSAPP01
> >> Primary Dns Suffix . . . . . . . : knopf.local
> >> Node Type . . . . . . . . . . . . : Hybrid
> >> IP Routing Enabled. . . . . . . . : No
> >> WINS Proxy Enabled. . . . . . . . : No
> >> DNS Suffix Search List. . . . . . : knopf.local
> >> Ethernet adapter Local Area Connection:
> >>
> >> Connection-specific DNS Suffix . : knopf.local
> >> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
> >> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
> >> DHCP Enabled. . . . . . . . . . . : No
> >> Autoconfiguration Enabled . . . . : Yes
> >> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> Default Gateway . . . . . . . . . : 10.100.32.1
> >> DNS Servers . . . . . . . . . . . : 10.100.32.20
> >> 10.100.32.30
> >> Primary WINS Server . . . . . . . : 10.100.32.20
> >> Secondary WINS Server . . . . . . : 10.100.32.30
> >> NetBIOS over Tcpip. . . . . . . . : Enabled
> >> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
> >>
> >>> Hello mark,
> >>>
> >>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
> >>>
> >>> Best regards
> >>>
> >>> Meinolf Weber
> >>> Disclaimer: This posting is provided "AS IS" with no warranties, and
> >>> confers no rights.
> >>> ** Please do NOT email, only reply to Newsgroups
> >>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >>>> When the RDP session starts, the user is prompted for credentials.
> >>>> Once the credentials are entered and user presses enter (or the
> >>>> arrow), the RDP session displays "Welcome" with the rotating circle
> >>>> (to the left), but the log on never gets any further. We've waited
> >>>> over 20 minutes and nothing.
> >>>>
> >>>> Normally, a series of messages are displayed like load profile, etc.
> >>>>
> >>>> The event log is void of errors. The console is also hung. It has
> >>>> happened to all users and appears to the connection independent -
> >>>> RDP client version, OS version, do not matter. This happens at
> >>>> least once a day, sometimes more. A hard reboot is required to
> >>>> reactivate the server.
> >>>>
> >>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
> >>>>
> >>>>> Hello mark,
> >>>>>
> >>>>> "Welcome screen hang"? What do you mean with that, slow logons?
> >>>>>
> >>>>> Best regards
> >>>>>
> >>>>> Meinolf Weber
> >>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
> >>>>> and
> >>>>> confers no rights.
> >>>>> ** Please do NOT email, only reply to Newsgroups
> >>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
> >>>>>> NIS services. The server runs well without them. The NLASVC errors
> >>>>>> went away, but the "Welcome Screen" hang is still present and the
> >>>>>> server becomes unresponsive and must be rebooted daily. It has
> >>>>>> become such a problem, that we may have have to buildout a
> >>>>>> replacement 2003 environment.
> >>>>>>
> >>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
> >>>>>>
> >>>>>>> Hello mark,
> >>>>>>>
> >>>>>>> The Network Location Awareness service which collects and stores
> >>>>>>> network configuration information such as IP addresses, Workgroup
> >>>>>>> and/or Domain name changes (if your PC is connected to a Windows
> >>>>>>> network), as well as Location change information, and which
> >>>>>>> notifies applications when this information changes so that they
> >>>>>>> in turn adapt to the computer's connectivity changes. So you
> >>>>>>> should not disable that service.
> >>>>>>>
> >>>>>>> Is that service started and set to automatic? Do you run
> >>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
> >>>>>>> software?
> >>>>>>>
> >>>>>>> Best regards
> >>>>>>>
> >>>>>>> Meinolf Weber
> >>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
> >>>>>>> and
> >>>>>>> confers no rights.
> >>>>>>> ** Please do NOT email, only reply to Newsgroups
> >>>>>>> ** HELP us help YOU!!!
> >>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
> >>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
> >>>>>>>> error. The event ID is 7011. What's important is once the error
> >>>>>>>> occurs, the server must be restarted to resume operation. The
> >>>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
> >>>>>>>> below. The server is running all of the latest patches,
> >>>>>>>> including SP2. Can NLASVC be disabled?
> >>>>>>>>
> >>>>>>>> Log Name: System
> >>>>>>>> Source: Service Control Manager
> >>>>>>>> Date: 6/10/2009 3:24:11 PM
> >>>>>>>> Event ID: 7011
> >>>>>>>> Task Category: None
> >>>>>>>> Level: Error
> >>>>>>>> Keywords: Classic
> >>>>>>>> User: N/A
> >>>>>>>> Computer: KAVSAPP01.knopf.local
> >>>>>>>> Description:
> >>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
> >>>>>>>> transaction
> >>>>>>>> response from the NlaSvc service.
> >>>>>>>> Event Xml:
> >>>>>>>> <Event
> >>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> >>>>>>>> <System>
> >>>>>>>> <Provider Name="Service Control Manager"
> >>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
> >>>>>>>> EventSourceName="Service
> >>>>>>>> Control Manager" />
> >>>>>>>> <EventID Qualifiers="49152">7011</EventID>
> >>>>>>>> <Version>0</Version>
> >>>>>>>> <Level>2</Level>
> >>>>>>>> <Task>0</Task>
> >>>>>>>> <Opcode>0</Opcode>
> >>>>>>>> <Keywords>0x80000000000000</Keywords>
> >>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
> >>>>>>>> <EventRecordID>108237</EventRecordID>
> >>>>>>>> <Correlation />
> >>>>>>>> <Execution ProcessID="0" ThreadID="0" />
> >>>>>>>> <Channel>System</Channel>
> >>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
> >>>>>>>> <Security />
> >>>>>>>> </System>
> >>>>>>>> <EventData>
> >>>>>>>> <Data Name="param1">30000</Data>
> >>>>>>>> <Data Name="param2">NlaSvc</Data>
> >>>>>>>> </EventData>
> >>>>>>>> </Event>
> >
> >
>
>
>

Mark

I apologize for the late response. Our issue is not resolved. We are
testing a MS Personal Hotfix. The server no longer hangs, it simply crashes
and reboots. We're experiencing 2 or 3 crashes a week, down from 20 (two
servers).


"Roger" <Roger@discussions.microsoft.com> wrote in message
news793094A-B82C-4BB8-B101-9D2725A3E4C9@microsoft.com...
> Mark,
> I have the same problem with Citrix XenApps on Windows Server 2008. Did
> you
> get your problem solved?
>
> "Mark" wrote:
>
>> Yes, I have been posting to that Newsgroup as well. Yes. both machines
>> are
>> VM's and running the latest everything. We even took the time to move
>> the
>> servers to entirely new hardware. Same issue.
>>
>> Mark
>>
>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> news:ff16fb66278448cbb9cc43505bac@msnews.microsoft .com...
>> > Hello mark,
>> >
>> > DNS looks ok for this server. Because you said both problem machines
>> > are
>> > Terminal servers, maybe you should think about posting to:
>> > microsoft.public.windows.terminal_services
>> >
>> > Are the servers VM's, according to the NIC description VMWare? Are the
>> > latest VMWare tools installed?
>> >
>> > Best regards
>> >
>> > Meinolf Weber
>> > Disclaimer: This posting is provided "AS IS" with no warranties, and
>> > confers no rights.
>> > ** Please do NOT email, only reply to Newsgroups
>> > ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>> >
>> >> This is from 1 of the 2 servers. Both crash, but this server has more
>> >> issues than the other.
>> >>
>> >> Microsoft Windows [Version 6.0.6002]
>> >> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>> >> C:\Users\administrator.KNOPF>ipconfig /all
>> >>
>> >> Windows IP Configuration
>> >>
>> >> Host Name . . . . . . . . . . . . : KAVSAPP01
>> >> Primary Dns Suffix . . . . . . . : knopf.local
>> >> Node Type . . . . . . . . . . . . : Hybrid
>> >> IP Routing Enabled. . . . . . . . : No
>> >> WINS Proxy Enabled. . . . . . . . : No
>> >> DNS Suffix Search List. . . . . . : knopf.local
>> >> Ethernet adapter Local Area Connection:
>> >>
>> >> Connection-specific DNS Suffix . : knopf.local
>> >> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
>> >> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
>> >> DHCP Enabled. . . . . . . . . . . : No
>> >> Autoconfiguration Enabled . . . . : Yes
>> >> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
>> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> >> Default Gateway . . . . . . . . . : 10.100.32.1
>> >> DNS Servers . . . . . . . . . . . : 10.100.32.20
>> >> 10.100.32.30
>> >> Primary WINS Server . . . . . . . : 10.100.32.20
>> >> Secondary WINS Server . . . . . . : 10.100.32.30
>> >> NetBIOS over Tcpip. . . . . . . . : Enabled
>> >> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> >> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
>> >>
>> >>> Hello mark,
>> >>>
>> >>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
>> >>>
>> >>> Best regards
>> >>>
>> >>> Meinolf Weber
>> >>> Disclaimer: This posting is provided "AS IS" with no warranties, and
>> >>> confers no rights.
>> >>> ** Please do NOT email, only reply to Newsgroups
>> >>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>> >>>> When the RDP session starts, the user is prompted for credentials.
>> >>>> Once the credentials are entered and user presses enter (or the
>> >>>> arrow), the RDP session displays "Welcome" with the rotating circle
>> >>>> (to the left), but the log on never gets any further. We've waited
>> >>>> over 20 minutes and nothing.
>> >>>>
>> >>>> Normally, a series of messages are displayed like load profile, etc.
>> >>>>
>> >>>> The event log is void of errors. The console is also hung. It has
>> >>>> happened to all users and appears to the connection independent -
>> >>>> RDP client version, OS version, do not matter. This happens at
>> >>>> least once a day, sometimes more. A hard reboot is required to
>> >>>> reactivate the server.
>> >>>>
>> >>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> >>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
>> >>>>
>> >>>>> Hello mark,
>> >>>>>
>> >>>>> "Welcome screen hang"? What do you mean with that, slow logons?
>> >>>>>
>> >>>>> Best regards
>> >>>>>
>> >>>>> Meinolf Weber
>> >>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>> >>>>> and
>> >>>>> confers no rights.
>> >>>>> ** Please do NOT email, only reply to Newsgroups
>> >>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
>> >>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
>> >>>>>> NIS services. The server runs well without them. The NLASVC errors
>> >>>>>> went away, but the "Welcome Screen" hang is still present and the
>> >>>>>> server becomes unresponsive and must be rebooted daily. It has
>> >>>>>> become such a problem, that we may have have to buildout a
>> >>>>>> replacement 2003 environment.
>> >>>>>>
>> >>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
>> >>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
>> >>>>>>
>> >>>>>>> Hello mark,
>> >>>>>>>
>> >>>>>>> The Network Location Awareness service which collects and stores
>> >>>>>>> network configuration information such as IP addresses, Workgroup
>> >>>>>>> and/or Domain name changes (if your PC is connected to a Windows
>> >>>>>>> network), as well as Location change information, and which
>> >>>>>>> notifies applications when this information changes so that they
>> >>>>>>> in turn adapt to the computer's connectivity changes. So you
>> >>>>>>> should not disable that service.
>> >>>>>>>
>> >>>>>>> Is that service started and set to automatic? Do you run
>> >>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
>> >>>>>>> software?
>> >>>>>>>
>> >>>>>>> Best regards
>> >>>>>>>
>> >>>>>>> Meinolf Weber
>> >>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
>> >>>>>>> and
>> >>>>>>> confers no rights.
>> >>>>>>> ** Please do NOT email, only reply to Newsgroups
>> >>>>>>> ** HELP us help YOU!!!
>> >>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
>> >>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
>> >>>>>>>> error. The event ID is 7011. What's important is once the error
>> >>>>>>>> occurs, the server must be restarted to resume operation. The
>> >>>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
>> >>>>>>>> below. The server is running all of the latest patches,
>> >>>>>>>> including SP2. Can NLASVC be disabled?
>> >>>>>>>>
>> >>>>>>>> Log Name: System
>> >>>>>>>> Source: Service Control Manager
>> >>>>>>>> Date: 6/10/2009 3:24:11 PM
>> >>>>>>>> Event ID: 7011
>> >>>>>>>> Task Category: None
>> >>>>>>>> Level: Error
>> >>>>>>>> Keywords: Classic
>> >>>>>>>> User: N/A
>> >>>>>>>> Computer: KAVSAPP01.knopf.local
>> >>>>>>>> Description:
>> >>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
>> >>>>>>>> transaction
>> >>>>>>>> response from the NlaSvc service.
>> >>>>>>>> Event Xml:
>> >>>>>>>> <Event
>> >>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>> >>>>>>>> <System>
>> >>>>>>>> <Provider Name="Service Control Manager"
>> >>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
>> >>>>>>>> EventSourceName="Service
>> >>>>>>>> Control Manager" />
>> >>>>>>>> <EventID Qualifiers="49152">7011</EventID>
>> >>>>>>>> <Version>0</Version>
>> >>>>>>>> <Level>2</Level>
>> >>>>>>>> <Task>0</Task>
>> >>>>>>>> <Opcode>0</Opcode>
>> >>>>>>>> <Keywords>0x80000000000000</Keywords>
>> >>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
>> >>>>>>>> <EventRecordID>108237</EventRecordID>
>> >>>>>>>> <Correlation />
>> >>>>>>>> <Execution ProcessID="0" ThreadID="0" />
>> >>>>>>>> <Channel>System</Channel>
>> >>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
>> >>>>>>>> <Security />
>> >>>>>>>> </System>
>> >>>>>>>> <EventData>
>> >>>>>>>> <Data Name="param1">30000</Data>
>> >>>>>>>> <Data Name="param2">NlaSvc</Data>
>> >>>>>>>> </EventData>
>> >>>>>>>> </Event>
>> >
>> >
>>
>>
>>

Steve

We are experiencing this issue as well. Our servers exhibit the NLASVC issue
noted above.

I have updated the Broadcom NIC drivers (NetXtreme II GB) and it reduced the
number of crashes from 1-2 per day to about 1-2 per week.

I am interested in receiving this hotfix, once more publicly avaiable. Is
there a way to attach our issue to this case?

"Mark" wrote:

> I apologize for the late response. Our issue is not resolved. We are
> testing a MS Personal Hotfix. The server no longer hangs, it simply crashes
> and reboots. We're experiencing 2 or 3 crashes a week, down from 20 (two
> servers).
>
>
> "Roger" <Roger@discussions.microsoft.com> wrote in message
> news793094A-B82C-4BB8-B101-9D2725A3E4C9@microsoft.com...
> > Mark,
> > I have the same problem with Citrix XenApps on Windows Server 2008. Did
> > you
> > get your problem solved?
> >
> > "Mark" wrote:
> >
> >> Yes, I have been posting to that Newsgroup as well. Yes. both machines
> >> are
> >> VM's and running the latest everything. We even took the time to move
> >> the
> >> servers to entirely new hardware. Same issue.
> >>
> >> Mark
> >>
> >> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >> news:ff16fb66278448cbb9cc43505bac@msnews.microsoft .com...
> >> > Hello mark,
> >> >
> >> > DNS looks ok for this server. Because you said both problem machines
> >> > are
> >> > Terminal servers, maybe you should think about posting to:
> >> > microsoft.public.windows.terminal_services
> >> >
> >> > Are the servers VM's, according to the NIC description VMWare? Are the
> >> > latest VMWare tools installed?
> >> >
> >> > Best regards
> >> >
> >> > Meinolf Weber
> >> > Disclaimer: This posting is provided "AS IS" with no warranties, and
> >> > confers no rights.
> >> > ** Please do NOT email, only reply to Newsgroups
> >> > ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >> >
> >> >> This is from 1 of the 2 servers. Both crash, but this server has more
> >> >> issues than the other.
> >> >>
> >> >> Microsoft Windows [Version 6.0.6002]
> >> >> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
> >> >> C:\Users\administrator.KNOPF>ipconfig /all
> >> >>
> >> >> Windows IP Configuration
> >> >>
> >> >> Host Name . . . . . . . . . . . . : KAVSAPP01
> >> >> Primary Dns Suffix . . . . . . . : knopf.local
> >> >> Node Type . . . . . . . . . . . . : Hybrid
> >> >> IP Routing Enabled. . . . . . . . : No
> >> >> WINS Proxy Enabled. . . . . . . . : No
> >> >> DNS Suffix Search List. . . . . . : knopf.local
> >> >> Ethernet adapter Local Area Connection:
> >> >>
> >> >> Connection-specific DNS Suffix . : knopf.local
> >> >> Description . . . . . . . . . . . : VMware PCI Ethernet Adapter
> >> >> Physical Address. . . . . . . . . : 00-50-56-BD-77-4A
> >> >> DHCP Enabled. . . . . . . . . . . : No
> >> >> Autoconfiguration Enabled . . . . : Yes
> >> >> IPv4 Address. . . . . . . . . . . : 10.100.32.50(Preferred)
> >> >> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> >> >> Default Gateway . . . . . . . . . : 10.100.32.1
> >> >> DNS Servers . . . . . . . . . . . : 10.100.32.20
> >> >> 10.100.32.30
> >> >> Primary WINS Server . . . . . . . : 10.100.32.20
> >> >> Secondary WINS Server . . . . . . : 10.100.32.30
> >> >> NetBIOS over Tcpip. . . . . . . . : Enabled
> >> >> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >> >> news:ff16fb662781c8cbb9b9b8e5a7cc@msnews.microsoft .com...
> >> >>
> >> >>> Hello mark,
> >> >>>
> >> >>> Please post an unedited ipconfig /all from the TS and the DNS/DC.
> >> >>>
> >> >>> Best regards
> >> >>>
> >> >>> Meinolf Weber
> >> >>> Disclaimer: This posting is provided "AS IS" with no warranties, and
> >> >>> confers no rights.
> >> >>> ** Please do NOT email, only reply to Newsgroups
> >> >>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >> >>>> When the RDP session starts, the user is prompted for credentials.
> >> >>>> Once the credentials are entered and user presses enter (or the
> >> >>>> arrow), the RDP session displays "Welcome" with the rotating circle
> >> >>>> (to the left), but the log on never gets any further. We've waited
> >> >>>> over 20 minutes and nothing.
> >> >>>>
> >> >>>> Normally, a series of messages are displayed like load profile, etc.
> >> >>>>
> >> >>>> The event log is void of errors. The console is also hung. It has
> >> >>>> happened to all users and appears to the connection independent -
> >> >>>> RDP client version, OS version, do not matter. This happens at
> >> >>>> least once a day, sometimes more. A hard reboot is required to
> >> >>>> reactivate the server.
> >> >>>>
> >> >>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >> >>>> news:ff16fb66278168cbb9b7db8fee9c@msnews.microsoft .com...
> >> >>>>
> >> >>>>> Hello mark,
> >> >>>>>
> >> >>>>> "Welcome screen hang"? What do you mean with that, slow logons?
> >> >>>>>
> >> >>>>> Best regards
> >> >>>>>
> >> >>>>> Meinolf Weber
> >> >>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
> >> >>>>> and
> >> >>>>> confers no rights.
> >> >>>>> ** Please do NOT email, only reply to Newsgroups
> >> >>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm
> >> >>>>>> Thanks. For testing purposes, we ended up disabling the NLASVC and
> >> >>>>>> NIS services. The server runs well without them. The NLASVC errors
> >> >>>>>> went away, but the "Welcome Screen" hang is still present and the
> >> >>>>>> server becomes unresponsive and must be rebooted daily. It has
> >> >>>>>> become such a problem, that we may have have to buildout a
> >> >>>>>> replacement 2003 environment.
> >> >>>>>>
> >> >>>>>> "Meinolf Weber [MVP-DS]" <meiweb(nospam)@gmx.de> wrote in message
> >> >>>>>> news:ff16fb66274e38cbb8bf4b74e5e3@msnews.microsoft .com...
> >> >>>>>>
> >> >>>>>>> Hello mark,
> >> >>>>>>>
> >> >>>>>>> The Network Location Awareness service which collects and stores
> >> >>>>>>> network configuration information such as IP addresses, Workgroup
> >> >>>>>>> and/or Domain name changes (if your PC is connected to a Windows
> >> >>>>>>> network), as well as Location change information, and which
> >> >>>>>>> notifies applications when this information changes so that they
> >> >>>>>>> in turn adapt to the computer's connectivity changes. So you
> >> >>>>>>> should not disable that service.
> >> >>>>>>>
> >> >>>>>>> Is that service started and set to automatic? Do you run
> >> >>>>>>> TrendMicro AntiVirus, read about a problem with that AntiVirus
> >> >>>>>>> software?
> >> >>>>>>>
> >> >>>>>>> Best regards
> >> >>>>>>>
> >> >>>>>>> Meinolf Weber
> >> >>>>>>> Disclaimer: This posting is provided "AS IS" with no warranties,
> >> >>>>>>> and
> >> >>>>>>> confers no rights.
> >> >>>>>>> ** Please do NOT email, only reply to Newsgroups
> >> >>>>>>> ** HELP us help YOU!!!
> >> >>>>>>> http://www.blakjak.demon.co.uk/mul_crss.htm
> >> >>>>>>>> Our Windows 2008 Terminal Server suffers from an NLASVC timeout
> >> >>>>>>>> error. The event ID is 7011. What's important is once the error
> >> >>>>>>>> occurs, the server must be restarted to resume operation. The
> >> >>>>>>>> timeout occurs once every 8 to 12 hours. The actual error is
> >> >>>>>>>> below. The server is running all of the latest patches,
> >> >>>>>>>> including SP2. Can NLASVC be disabled?
> >> >>>>>>>>
> >> >>>>>>>> Log Name: System
> >> >>>>>>>> Source: Service Control Manager
> >> >>>>>>>> Date: 6/10/2009 3:24:11 PM
> >> >>>>>>>> Event ID: 7011
> >> >>>>>>>> Task Category: None
> >> >>>>>>>> Level: Error
> >> >>>>>>>> Keywords: Classic
> >> >>>>>>>> User: N/A
> >> >>>>>>>> Computer: KAVSAPP01.knopf.local
> >> >>>>>>>> Description:
> >> >>>>>>>> A timeout (30000 milliseconds) was reached while waiting for a
> >> >>>>>>>> transaction
> >> >>>>>>>> response from the NlaSvc service.
> >> >>>>>>>> Event Xml:
> >> >>>>>>>> <Event
> >> >>>>>>>> xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> >> >>>>>>>> <System>
> >> >>>>>>>> <Provider Name="Service Control Manager"
> >> >>>>>>>> Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}"
> >> >>>>>>>> EventSourceName="Service
> >> >>>>>>>> Control Manager" />
> >> >>>>>>>> <EventID Qualifiers="49152">7011</EventID>
> >> >>>>>>>> <Version>0</Version>
> >> >>>>>>>> <Level>2</Level>
> >> >>>>>>>> <Task>0</Task>
> >> >>>>>>>> <Opcode>0</Opcode>
> >> >>>>>>>> <Keywords>0x80000000000000</Keywords>
> >> >>>>>>>> <TimeCreated SystemTime="2009-06-10T19:24:11.000Z" />
> >> >>>>>>>> <EventRecordID>108237</EventRecordID>
> >> >>>>>>>> <Correlation />
> >> >>>>>>>> <Execution ProcessID="0" ThreadID="0" />
> >> >>>>>>>> <Channel>System</Channel>
> >> >>>>>>>> <Computer>KAVSAPP01.knopf.local</Computer>
> >> >>>>>>>> <Security />
> >> >>>>>>>> </System>
> >> >>>>>>>> <EventData>
> >> >>>>>>>> <Data Name="param1">30000</Data>
> >> >>>>>>>> <Data Name="param2">NlaSvc</Data>
> >> >>>>>>>> </EventData>
> >> >>>>>>>> </Event>
> >> >
> >> >
> >>
> >>
> >>
>
>
>