TechTalkz.com Home

Go Back   Windows Help & Support > Windows Server
Home Register Forum Rules FAQ User Blogs Gallery

WD SES Device USB Device

Windows Server


Reply
 
LinkBack Thread Tools Display Modes
Old 01-15-2010, 04:30 PM   #1
Andyba
Guest
 
Posts: n/a
Default WD SES Device USB Device

Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
SBS 2008 backups.

Turns out it's not exactly the same as previous ones I've bought. Slightly
smaller, and with a different style USB connection on the drive.

More importantly it shows an error in device manager, and a driver update
fails to find anything to correct the error.

I have done a backup (but not a restore) with it, with no indicated error,
but I should really find the correct driver to loose the exclamation mark.

Anyone else had this?

TIA
Andy


Advertisement

  Reply With Quote
Old 01-15-2010, 07:30 PM   #2
Merv Porter [SBS-MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

Is this one of those "SES" drives that has the Smartware on it?

Windows fails to locate drivers for an external hard drive
http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1

--
Merv Porter [SBS-MVP]
============================

"Andyba" <andy_baguley@hotmail.com> wrote in message
news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
> SBS 2008 backups.
>
> Turns out it's not exactly the same as previous ones I've bought. Slightly
> smaller, and with a different style USB connection on the drive.
>
> More importantly it shows an error in device manager, and a driver update
> fails to find anything to correct the error.
>
> I have done a backup (but not a restore) with it, with no indicated error,
> but I should really find the correct driver to loose the exclamation mark.
>
> Anyone else had this?
>
> TIA
> Andy


  Reply With Quote
Old 01-16-2010, 10:30 AM   #3
Andyba
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device


Yes, it "did" have Smartware on it.

I have looked at that page previously too, and originally assumed that OS
support in Windows 7 would include OS support in SBS2008, but not apparently
so.

My attempts to get rid of the driver error have involved:

Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
Use of Virtual CD manager to remove the Virtual CD.
(WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
Then a full NTFS format.
Finally when configured as an SBS 2008 backup drive it will have received
another trashing!

It's presently formatted NTFS and not configured as an SBS backup drive.

I've just tried it now on OS's that have never seen it before, and have no
WD software installed.

XP SP3. Wanted to connect to the internet to find a driver. Same device
manager error as SBS2008. Presently I've not connected to try and find one.
Shows up as G: in Disk Management, but does not appear in "My Computer".

Vista and Windows 7. Same device manager error and cancelled driver search
as XP, except it did show in "Computer", and I was able to read and write.

I'd like to control the driver install so I know were it comes from, hence
the reason for not allowing Vista and Windows 7 to search the internet.

I thought SBS backup was going to be easy, and it was with the previous WD
Passport, but this new beast has me searching for a tape drive!

Rgds



"Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
> Is this one of those "SES" drives that has the Smartware on it?
>
> Windows fails to locate drivers for an external hard drive
> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Andyba" <andy_baguley@hotmail.com> wrote in message
> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00) for
>> SBS 2008 backups.
>>
>> Turns out it's not exactly the same as previous ones I've bought.
>> Slightly smaller, and with a different style USB connection on the drive.
>>
>> More importantly it shows an error in device manager, and a driver update
>> fails to find anything to correct the error.
>>
>> I have done a backup (but not a restore) with it, with no indicated
>> error, but I should really find the correct driver to loose the
>> exclamation mark.
>>
>> Anyone else had this?
>>
>> TIA
>> Andy

>


  Reply With Quote
Old 01-16-2010, 01:30 PM   #4
Merv Porter [SBS-MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

I haven't found anything that will allow you to disable the SES (SCSI
Enclosure Services) on these new drives. So, if you can't install the
driver for it, you'll continually get the pop-up to install it. It appears
Western Digital has taken an otherwise good drive and turned it into a
brick. Sad to see this as I've been using their Passport drives for the
past 3 years without incident. At this point, I would return the drive for
a full refund and go to their competition for an external hard drive.

--
Merv Porter [SBS-MVP]
============================
"Andyba" <andy_baguley@hotmail.com> wrote in message
news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
> Yes, it "did" have Smartware on it.
>
> I have looked at that page previously too, and originally assumed that OS
> support in Windows 7 would include OS support in SBS2008, but not
> apparently so.
>
> My attempts to get rid of the driver error have involved:
>
> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
> Use of Virtual CD manager to remove the Virtual CD.
> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
> Then a full NTFS format.
> Finally when configured as an SBS 2008 backup drive it will have received
> another trashing!
>
> It's presently formatted NTFS and not configured as an SBS backup drive.
>
> I've just tried it now on OS's that have never seen it before, and have no
> WD software installed.
>
> XP SP3. Wanted to connect to the internet to find a driver. Same device
> manager error as SBS2008. Presently I've not connected to try and find
> one. Shows up as G: in Disk Management, but does not appear in "My
> Computer".
>
> Vista and Windows 7. Same device manager error and cancelled driver search
> as XP, except it did show in "Computer", and I was able to read and write.
>
> I'd like to control the driver install so I know were it comes from, hence
> the reason for not allowing Vista and Windows 7 to search the internet.
>
> I thought SBS backup was going to be easy, and it was with the previous WD
> Passport, but this new beast has me searching for a tape drive!
>
> Rgds
>
>
>
> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>> Is this one of those "SES" drives that has the Smartware on it?
>>
>> Windows fails to locate drivers for an external hard drive
>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
>>> for SBS 2008 backups.
>>>
>>> Turns out it's not exactly the same as previous ones I've bought.
>>> Slightly smaller, and with a different style USB connection on the
>>> drive.
>>>
>>> More importantly it shows an error in device manager, and a driver
>>> update fails to find anything to correct the error.
>>>
>>> I have done a backup (but not a restore) with it, with no indicated
>>> error, but I should really find the correct driver to loose the
>>> exclamation mark.
>>>
>>> Anyone else had this?
>>>
>>> TIA
>>> Andy

>>

>

  Reply With Quote
Old 01-16-2010, 05:30 PM   #5
Andyba
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device


"Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>I haven't found anything that will allow you to disable the SES (SCSI
>Enclosure Services) on these new drives. So, if you can't install the
>driver for it, you'll continually get the pop-up to install it.


There is some more info here, and a link to a driver, although I don't think
I'll try it on a server.

http://www.avforums.com/forums/netwo...smartware.html

>It appears Western Digital has taken an otherwise good drive and turned it
>into a brick. Sad to see this as I've been using their Passport drives for
>the past 3 years without incident.


Yup

http://www.amazon.com/Western-Digita...DateDescending

The comments about the dodgey connector convinced me. Not what you want when
you are changing drives regularly!

>At this point, I would return the drive for a full refund and go to their
>competition for an external hard drive.


Any Reccomendations?

Rgds
Andy

>
> --
> Merv Porter [SBS-MVP]
> ============================
> "Andyba" <andy_baguley@hotmail.com> wrote in message
> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>> Yes, it "did" have Smartware on it.
>>
>> I have looked at that page previously too, and originally assumed that OS
>> support in Windows 7 would include OS support in SBS2008, but not
>> apparently so.
>>
>> My attempts to get rid of the driver error have involved:
>>
>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>> Use of Virtual CD manager to remove the Virtual CD.
>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>> Then a full NTFS format.
>> Finally when configured as an SBS 2008 backup drive it will have received
>> another trashing!
>>
>> It's presently formatted NTFS and not configured as an SBS backup drive.
>>
>> I've just tried it now on OS's that have never seen it before, and have
>> no WD software installed.
>>
>> XP SP3. Wanted to connect to the internet to find a driver. Same device
>> manager error as SBS2008. Presently I've not connected to try and find
>> one. Shows up as G: in Disk Management, but does not appear in "My
>> Computer".
>>
>> Vista and Windows 7. Same device manager error and cancelled driver
>> search as XP, except it did show in "Computer", and I was able to read
>> and write.
>>
>> I'd like to control the driver install so I know were it comes from,
>> hence the reason for not allowing Vista and Windows 7 to search the
>> internet.
>>
>> I thought SBS backup was going to be easy, and it was with the previous
>> WD Passport, but this new beast has me searching for a tape drive!
>>
>> Rgds
>>
>>
>>
>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>> Is this one of those "SES" drives that has the Smartware on it?
>>>
>>> Windows fails to locate drivers for an external hard drive
>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>
>>> --
>>> Merv Porter [SBS-MVP]
>>> ============================
>>>
>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
>>>> for SBS 2008 backups.
>>>>
>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>> Slightly smaller, and with a different style USB connection on the
>>>> drive.
>>>>
>>>> More importantly it shows an error in device manager, and a driver
>>>> update fails to find anything to correct the error.
>>>>
>>>> I have done a backup (but not a restore) with it, with no indicated
>>>> error, but I should really find the correct driver to loose the
>>>> exclamation mark.
>>>>
>>>> Anyone else had this?
>>>>
>>>> TIA
>>>> Andy
>>>

>>


  Reply With Quote
Old 01-16-2010, 06:30 PM   #6
Merv Porter [SBS-MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

I haven't had the need to buy a new USB drive for a while, but I'd probably
give the Seagate Freeagent Go drives a try.

Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG

I've seen some data that suggests that the USB connectors on most consumer
and business grade equipment is really only intended for 50-500 connects or
disconnects. To reduce the wear and tear on the external drive connector
and on the server's USB connector, I usually buy a (Male A-to-Female A)
extender USB cable, connect it to the server, connect the USB cable that
comes with the external USB drive to that drive and then mate the two
cables. When it comes time to switch out external drives, I break the
connection between the extender cable and the external drive's USB cable,
always leaving the USB cable connected to the external drive and the
extender cable connected to the server. The second external drive, again
with it's short USB cable always connected to it, is then connected to the
extender cable. This seems to work well.

--
Merv Porter [SBS-MVP]
============================

"Andyba" <andy_baguley@hotmail.com> wrote in message
news:#ff8F6slKHA.2188@TK2MSFTNGP04.phx.gbl...
>
> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
> news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>>I haven't found anything that will allow you to disable the SES (SCSI
>>Enclosure Services) on these new drives. So, if you can't install the
>>driver for it, you'll continually get the pop-up to install it.

>
> There is some more info here, and a link to a driver, although I don't
> think I'll try it on a server.
>
> http://www.avforums.com/forums/netwo...smartware.html
>
>>It appears Western Digital has taken an otherwise good drive and turned it
>>into a brick. Sad to see this as I've been using their Passport drives
>>for the past 3 years without incident.

>
> Yup
>
> http://www.amazon.com/Western-Digita...DateDescending
>
> The comments about the dodgey connector convinced me. Not what you want
> when you are changing drives regularly!
>
>>At this point, I would return the drive for a full refund and go to their
>>competition for an external hard drive.

>
> Any Reccomendations?
>
> Rgds
> Andy
>
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>>> Yes, it "did" have Smartware on it.
>>>
>>> I have looked at that page previously too, and originally assumed that
>>> OS support in Windows 7 would include OS support in SBS2008, but not
>>> apparently so.
>>>
>>> My attempts to get rid of the driver error have involved:
>>>
>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>>> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>>> Use of Virtual CD manager to remove the Virtual CD.
>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>>> Then a full NTFS format.
>>> Finally when configured as an SBS 2008 backup drive it will have
>>> received another trashing!
>>>
>>> It's presently formatted NTFS and not configured as an SBS backup drive.
>>>
>>> I've just tried it now on OS's that have never seen it before, and have
>>> no WD software installed.
>>>
>>> XP SP3. Wanted to connect to the internet to find a driver. Same device
>>> manager error as SBS2008. Presently I've not connected to try and find
>>> one. Shows up as G: in Disk Management, but does not appear in "My
>>> Computer".
>>>
>>> Vista and Windows 7. Same device manager error and cancelled driver
>>> search as XP, except it did show in "Computer", and I was able to read
>>> and write.
>>>
>>> I'd like to control the driver install so I know were it comes from,
>>> hence the reason for not allowing Vista and Windows 7 to search the
>>> internet.
>>>
>>> I thought SBS backup was going to be easy, and it was with the previous
>>> WD Passport, but this new beast has me searching for a tape drive!
>>>
>>> Rgds
>>>
>>>
>>>
>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>> Is this one of those "SES" drives that has the Smartware on it?
>>>>
>>>> Windows fails to locate drivers for an external hard drive
>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>>
>>>> --
>>>> Merv Porter [SBS-MVP]
>>>> ============================
>>>>
>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
>>>>> for SBS 2008 backups.
>>>>>
>>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>>> Slightly smaller, and with a different style USB connection on the
>>>>> drive.
>>>>>
>>>>> More importantly it shows an error in device manager, and a driver
>>>>> update fails to find anything to correct the error.
>>>>>
>>>>> I have done a backup (but not a restore) with it, with no indicated
>>>>> error, but I should really find the correct driver to loose the
>>>>> exclamation mark.
>>>>>
>>>>> Anyone else had this?
>>>>>
>>>>> TIA
>>>>> Andy
>>>>
>>>

>

  Reply With Quote
Old 01-17-2010, 04:30 PM   #7
Les Connor [SBS MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

I've had good results with the seagates, including the 1TB drives.

For swapping, HP has some nice 2.5" drives (320gb), that slip into a cradle
like a cell phone charging cradle - might save the connectors some stress.
They also come with a zip-up carrying case.

--
-----------------------------------------------
Les Connor [SBS MVP]

"Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
news:OdGt1atlKHA.5608@TK2MSFTNGP05.phx.gbl...
> I haven't had the need to buy a new USB drive for a while, but I'd
> probably give the Seagate Freeagent Go drives a try.
>
> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
>
> I've seen some data that suggests that the USB connectors on most consumer
> and business grade equipment is really only intended for 50-500 connects
> or disconnects. To reduce the wear and tear on the external drive
> connector and on the server's USB connector, I usually buy a (Male
> A-to-Female A) extender USB cable, connect it to the server, connect the
> USB cable that comes with the external USB drive to that drive and then
> mate the two cables. When it comes time to switch out external drives, I
> break the connection between the extender cable and the external drive's
> USB cable, always leaving the USB cable connected to the external drive
> and the extender cable connected to the server. The second external
> drive, again with it's short USB cable always connected to it, is then
> connected to the extender cable. This seems to work well.
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Andyba" <andy_baguley@hotmail.com> wrote in message
> news:#ff8F6slKHA.2188@TK2MSFTNGP04.phx.gbl...
>>
>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>> news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>>>I haven't found anything that will allow you to disable the SES (SCSI
>>>Enclosure Services) on these new drives. So, if you can't install the
>>>driver for it, you'll continually get the pop-up to install it.

>>
>> There is some more info here, and a link to a driver, although I don't
>> think I'll try it on a server.
>>
>> http://www.avforums.com/forums/netwo...smartware.html
>>
>>>It appears Western Digital has taken an otherwise good drive and turned
>>>it into a brick. Sad to see this as I've been using their Passport
>>>drives for the past 3 years without incident.

>>
>> Yup
>>
>> http://www.amazon.com/Western-Digita...DateDescending
>>
>> The comments about the dodgey connector convinced me. Not what you want
>> when you are changing drives regularly!
>>
>>>At this point, I would return the drive for a full refund and go to their
>>>competition for an external hard drive.

>>
>> Any Reccomendations?
>>
>> Rgds
>> Andy
>>
>>>
>>> --
>>> Merv Porter [SBS-MVP]
>>> ============================
>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>>>> Yes, it "did" have Smartware on it.
>>>>
>>>> I have looked at that page previously too, and originally assumed that
>>>> OS support in Windows 7 would include OS support in SBS2008, but not
>>>> apparently so.
>>>>
>>>> My attempts to get rid of the driver error have involved:
>>>>
>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>>>> Update to Smartware. (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>>>> Use of Virtual CD manager to remove the Virtual CD.
>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>>>> Then a full NTFS format.
>>>> Finally when configured as an SBS 2008 backup drive it will have
>>>> received another trashing!
>>>>
>>>> It's presently formatted NTFS and not configured as an SBS backup
>>>> drive.
>>>>
>>>> I've just tried it now on OS's that have never seen it before, and have
>>>> no WD software installed.
>>>>
>>>> XP SP3. Wanted to connect to the internet to find a driver. Same device
>>>> manager error as SBS2008. Presently I've not connected to try and find
>>>> one. Shows up as G: in Disk Management, but does not appear in "My
>>>> Computer".
>>>>
>>>> Vista and Windows 7. Same device manager error and cancelled driver
>>>> search as XP, except it did show in "Computer", and I was able to read
>>>> and write.
>>>>
>>>> I'd like to control the driver install so I know were it comes from,
>>>> hence the reason for not allowing Vista and Windows 7 to search the
>>>> internet.
>>>>
>>>> I thought SBS backup was going to be easy, and it was with the previous
>>>> WD Passport, but this new beast has me searching for a tape drive!
>>>>
>>>> Rgds
>>>>
>>>>
>>>>
>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>>> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>>> Is this one of those "SES" drives that has the Smartware on it?
>>>>>
>>>>> Windows fails to locate drivers for an external hard drive
>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>>>
>>>>> --
>>>>> Merv Porter [SBS-MVP]
>>>>> ============================
>>>>>
>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>>>> Just acquired a new WD Passport My Essential drive (WDBAAA2500ABK-00)
>>>>>> for SBS 2008 backups.
>>>>>>
>>>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>>>> Slightly smaller, and with a different style USB connection on the
>>>>>> drive.
>>>>>>
>>>>>> More importantly it shows an error in device manager, and a driver
>>>>>> update fails to find anything to correct the error.
>>>>>>
>>>>>> I have done a backup (but not a restore) with it, with no indicated
>>>>>> error, but I should really find the correct driver to loose the
>>>>>> exclamation mark.
>>>>>>
>>>>>> Anyone else had this?
>>>>>>
>>>>>> TIA
>>>>>> Andy
>>>>>
>>>>

>>

  Reply With Quote
Old 01-17-2010, 07:30 PM   #8
Merv Porter [SBS-MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

Do the 1TB FreeAgent Go units require an external power supply or do they
pull their power from the USB port (as with the lesser capacity drives)?

--
Merv Porter [SBS-MVP]
============================

"Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
news:OdheUz4lKHA.2184@TK2MSFTNGP04.phx.gbl...
> I've had good results with the seagates, including the 1TB drives.
>
> For swapping, HP has some nice 2.5" drives (320gb), that slip into a
> cradle like a cell phone charging cradle - might save the connectors some
> stress. They also come with a zip-up carrying case.
>
> --
> -----------------------------------------------
> Les Connor [SBS MVP]
>
> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
> news:OdGt1atlKHA.5608@TK2MSFTNGP05.phx.gbl...
>> I haven't had the need to buy a new USB drive for a while, but I'd
>> probably give the Seagate Freeagent Go drives a try.
>>
>> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
>> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
>>
>> I've seen some data that suggests that the USB connectors on most
>> consumer and business grade equipment is really only intended for 50-500
>> connects or disconnects. To reduce the wear and tear on the external
>> drive connector and on the server's USB connector, I usually buy a (Male
>> A-to-Female A) extender USB cable, connect it to the server, connect the
>> USB cable that comes with the external USB drive to that drive and then
>> mate the two cables. When it comes time to switch out external drives, I
>> break the connection between the extender cable and the external drive's
>> USB cable, always leaving the USB cable connected to the external drive
>> and the extender cable connected to the server. The second external
>> drive, again with it's short USB cable always connected to it, is then
>> connected to the extender cable. This seems to work well.
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>> news:#ff8F6slKHA.2188@TK2MSFTNGP04.phx.gbl...
>>>
>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>> news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>>>>I haven't found anything that will allow you to disable the SES (SCSI
>>>>Enclosure Services) on these new drives. So, if you can't install the
>>>>driver for it, you'll continually get the pop-up to install it.
>>>
>>> There is some more info here, and a link to a driver, although I don't
>>> think I'll try it on a server.
>>>
>>> http://www.avforums.com/forums/netwo...smartware.html
>>>
>>>>It appears Western Digital has taken an otherwise good drive and turned
>>>>it into a brick. Sad to see this as I've been using their Passport
>>>>drives for the past 3 years without incident.
>>>
>>> Yup
>>>
>>> http://www.amazon.com/Western-Digita...DateDescending
>>>
>>> The comments about the dodgey connector convinced me. Not what you want
>>> when you are changing drives regularly!
>>>
>>>>At this point, I would return the drive for a full refund and go to
>>>>their competition for an external hard drive.
>>>
>>> Any Reccomendations?
>>>
>>> Rgds
>>> Andy
>>>
>>>>
>>>> --
>>>> Merv Porter [SBS-MVP]
>>>> ============================
>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>>>>> Yes, it "did" have Smartware on it.
>>>>>
>>>>> I have looked at that page previously too, and originally assumed that
>>>>> OS support in Windows 7 would include OS support in SBS2008, but not
>>>>> apparently so.
>>>>>
>>>>> My attempts to get rid of the driver error have involved:
>>>>>
>>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>>>>> Update to Smartware.
>>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>>>>> Use of Virtual CD manager to remove the Virtual CD.
>>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>>>>> Then a full NTFS format.
>>>>> Finally when configured as an SBS 2008 backup drive it will have
>>>>> received another trashing!
>>>>>
>>>>> It's presently formatted NTFS and not configured as an SBS backup
>>>>> drive.
>>>>>
>>>>> I've just tried it now on OS's that have never seen it before, and
>>>>> have no WD software installed.
>>>>>
>>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
>>>>> device manager error as SBS2008. Presently I've not connected to try
>>>>> and find one. Shows up as G: in Disk Management, but does not appear
>>>>> in "My Computer".
>>>>>
>>>>> Vista and Windows 7. Same device manager error and cancelled driver
>>>>> search as XP, except it did show in "Computer", and I was able to read
>>>>> and write.
>>>>>
>>>>> I'd like to control the driver install so I know were it comes from,
>>>>> hence the reason for not allowing Vista and Windows 7 to search the
>>>>> internet.
>>>>>
>>>>> I thought SBS backup was going to be easy, and it was with the
>>>>> previous WD Passport, but this new beast has me searching for a tape
>>>>> drive!
>>>>>
>>>>> Rgds
>>>>>
>>>>>
>>>>>
>>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>>>> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>>>> Is this one of those "SES" drives that has the Smartware on it?
>>>>>>
>>>>>> Windows fails to locate drivers for an external hard drive
>>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>>>>
>>>>>> --
>>>>>> Merv Porter [SBS-MVP]
>>>>>> ============================
>>>>>>
>>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>>>>> Just acquired a new WD Passport My Essential drive
>>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
>>>>>>>
>>>>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>>>>> Slightly smaller, and with a different style USB connection on the
>>>>>>> drive.
>>>>>>>
>>>>>>> More importantly it shows an error in device manager, and a driver
>>>>>>> update fails to find anything to correct the error.
>>>>>>>
>>>>>>> I have done a backup (but not a restore) with it, with no indicated
>>>>>>> error, but I should really find the correct driver to loose the
>>>>>>> exclamation mark.
>>>>>>>
>>>>>>> Anyone else had this?
>>>>>>>
>>>>>>> TIA
>>>>>>> Andy
>>>>>>
>>>>>
>>>

  Reply With Quote
Old 01-18-2010, 02:30 PM   #9
Les Connor [SBS MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

I'm not sure if mine is a "go" or not, but it uses external power.

--
-----------------------------------------------
Les Connor [SBS MVP]

"Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
news:eJKxbY6lKHA.2184@TK2MSFTNGP04.phx.gbl...
> Do the 1TB FreeAgent Go units require an external power supply or do they
> pull their power from the USB port (as with the lesser capacity drives)?
>
> --
> Merv Porter [SBS-MVP]
> ============================
>
> "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
> news:OdheUz4lKHA.2184@TK2MSFTNGP04.phx.gbl...
>> I've had good results with the seagates, including the 1TB drives.
>>
>> For swapping, HP has some nice 2.5" drives (320gb), that slip into a
>> cradle like a cell phone charging cradle - might save the connectors some
>> stress. They also come with a zip-up carrying case.
>>
>> --
>> -----------------------------------------------
>> Les Connor [SBS MVP]
>>
>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>> news:OdGt1atlKHA.5608@TK2MSFTNGP05.phx.gbl...
>>> I haven't had the need to buy a new USB drive for a while, but I'd
>>> probably give the Seagate Freeagent Go drives a try.
>>>
>>> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
>>> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
>>>
>>> I've seen some data that suggests that the USB connectors on most
>>> consumer and business grade equipment is really only intended for 50-500
>>> connects or disconnects. To reduce the wear and tear on the external
>>> drive connector and on the server's USB connector, I usually buy a (Male
>>> A-to-Female A) extender USB cable, connect it to the server, connect the
>>> USB cable that comes with the external USB drive to that drive and then
>>> mate the two cables. When it comes time to switch out external drives,
>>> I break the connection between the extender cable and the external
>>> drive's USB cable, always leaving the USB cable connected to the
>>> external drive and the extender cable connected to the server. The
>>> second external drive, again with it's short USB cable always connected
>>> to it, is then connected to the extender cable. This seems to work
>>> well.
>>>
>>> --
>>> Merv Porter [SBS-MVP]
>>> ============================
>>>
>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>> news:#ff8F6slKHA.2188@TK2MSFTNGP04.phx.gbl...
>>>>
>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>>> news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>>>>>I haven't found anything that will allow you to disable the SES (SCSI
>>>>>Enclosure Services) on these new drives. So, if you can't install the
>>>>>driver for it, you'll continually get the pop-up to install it.
>>>>
>>>> There is some more info here, and a link to a driver, although I don't
>>>> think I'll try it on a server.
>>>>
>>>> http://www.avforums.com/forums/netwo...smartware.html
>>>>
>>>>>It appears Western Digital has taken an otherwise good drive and turned
>>>>>it into a brick. Sad to see this as I've been using their Passport
>>>>>drives for the past 3 years without incident.
>>>>
>>>> Yup
>>>>
>>>> http://www.amazon.com/Western-Digita...DateDescending
>>>>
>>>> The comments about the dodgey connector convinced me. Not what you want
>>>> when you are changing drives regularly!
>>>>
>>>>>At this point, I would return the drive for a full refund and go to
>>>>>their competition for an external hard drive.
>>>>
>>>> Any Reccomendations?
>>>>
>>>> Rgds
>>>> Andy
>>>>
>>>>>
>>>>> --
>>>>> Merv Porter [SBS-MVP]
>>>>> ============================
>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>>>>>> Yes, it "did" have Smartware on it.
>>>>>>
>>>>>> I have looked at that page previously too, and originally assumed
>>>>>> that OS support in Windows 7 would include OS support in SBS2008, but
>>>>>> not apparently so.
>>>>>>
>>>>>> My attempts to get rid of the driver error have involved:
>>>>>>
>>>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>>>>>> Update to Smartware.
>>>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>>>>>> Use of Virtual CD manager to remove the Virtual CD.
>>>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>>>>>> Then a full NTFS format.
>>>>>> Finally when configured as an SBS 2008 backup drive it will have
>>>>>> received another trashing!
>>>>>>
>>>>>> It's presently formatted NTFS and not configured as an SBS backup
>>>>>> drive.
>>>>>>
>>>>>> I've just tried it now on OS's that have never seen it before, and
>>>>>> have no WD software installed.
>>>>>>
>>>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
>>>>>> device manager error as SBS2008. Presently I've not connected to try
>>>>>> and find one. Shows up as G: in Disk Management, but does not appear
>>>>>> in "My Computer".
>>>>>>
>>>>>> Vista and Windows 7. Same device manager error and cancelled driver
>>>>>> search as XP, except it did show in "Computer", and I was able to
>>>>>> read and write.
>>>>>>
>>>>>> I'd like to control the driver install so I know were it comes from,
>>>>>> hence the reason for not allowing Vista and Windows 7 to search the
>>>>>> internet.
>>>>>>
>>>>>> I thought SBS backup was going to be easy, and it was with the
>>>>>> previous WD Passport, but this new beast has me searching for a tape
>>>>>> drive!
>>>>>>
>>>>>> Rgds
>>>>>>
>>>>>>
>>>>>>
>>>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>>>>> news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>>>>> Is this one of those "SES" drives that has the Smartware on it?
>>>>>>>
>>>>>>> Windows fails to locate drivers for an external hard drive
>>>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>>>>>
>>>>>>> --
>>>>>>> Merv Porter [SBS-MVP]
>>>>>>> ============================
>>>>>>>
>>>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>>>>>> Just acquired a new WD Passport My Essential drive
>>>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
>>>>>>>>
>>>>>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>>>>>> Slightly smaller, and with a different style USB connection on the
>>>>>>>> drive.
>>>>>>>>
>>>>>>>> More importantly it shows an error in device manager, and a driver
>>>>>>>> update fails to find anything to correct the error.
>>>>>>>>
>>>>>>>> I have done a backup (but not a restore) with it, with no indicated
>>>>>>>> error, but I should really find the correct driver to loose the
>>>>>>>> exclamation mark.
>>>>>>>>
>>>>>>>> Anyone else had this?
>>>>>>>>
>>>>>>>> TIA
>>>>>>>> Andy
>>>>>>>
>>>>>>
>>>>

  Reply With Quote
Old 01-18-2010, 03:30 PM   #10
Merv Porter [SBS-MVP]
Guest
 
Posts: n/a
Default Re: WD SES Device USB Device

Advertisement
I've been trying to avoid drives with external power supplies. They're fine
as long as all external backup drives are identical. But when a drive goes
out after year two or three and you have to buy a new drive with a different
power supply, the client can get confused when swapping out both drive *and*
power supply. Using the wrong power supply can lead to some headaches.

--
Merv Porter [SBS-MVP]
============================

"Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
news:uQOiwhEmKHA.3840@TK2MSFTNGP06.phx.gbl...
> I'm not sure if mine is a "go" or not, but it uses external power.
>
> --
> -----------------------------------------------
> Les Connor [SBS MVP]
>
> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
> news:eJKxbY6lKHA.2184@TK2MSFTNGP04.phx.gbl...
>> Do the 1TB FreeAgent Go units require an external power supply or do they
>> pull their power from the USB port (as with the lesser capacity drives)?
>>
>> --
>> Merv Porter [SBS-MVP]
>> ============================
>>
>> "Les Connor [SBS MVP]" <les.connor@DEL.cfive.ca> wrote in message
>> news:OdheUz4lKHA.2184@TK2MSFTNGP04.phx.gbl...
>>> I've had good results with the seagates, including the 1TB drives.
>>>
>>> For swapping, HP has some nice 2.5" drives (320gb), that slip into a
>>> cradle like a cell phone charging cradle - might save the connectors
>>> some stress. They also come with a zip-up carrying case.
>>>
>>> --
>>> -----------------------------------------------
>>> Les Connor [SBS MVP]
>>>
>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>> news:OdGt1atlKHA.5608@TK2MSFTNGP05.phx.gbl...
>>>> I haven't had the need to buy a new USB drive for a while, but I'd
>>>> probably give the Seagate Freeagent Go drives a try.
>>>>
>>>> Seagate FreeAgent Go 500 GB USB 2.0 Portable External Hard
>>>> http://www.amazon.com/Seagate-FreeAg.../dp/B001FWCDQG
>>>>
>>>> I've seen some data that suggests that the USB connectors on most
>>>> consumer and business grade equipment is really only intended for
>>>> 50-500 connects or disconnects. To reduce the wear and tear on the
>>>> external drive connector and on the server's USB connector, I usually
>>>> buy a (Male A-to-Female A) extender USB cable, connect it to the
>>>> server, connect the USB cable that comes with the external USB drive to
>>>> that drive and then mate the two cables. When it comes time to switch
>>>> out external drives, I break the connection between the extender cable
>>>> and the external drive's USB cable, always leaving the USB cable
>>>> connected to the external drive and the extender cable connected to the
>>>> server. The second external drive, again with it's short USB cable
>>>> always connected to it, is then connected to the extender cable. This
>>>> seems to work well.
>>>>
>>>> --
>>>> Merv Porter [SBS-MVP]
>>>> ============================
>>>>
>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>> news:#ff8F6slKHA.2188@TK2MSFTNGP04.phx.gbl...
>>>>>
>>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in message
>>>>> news:uHFAS4qlKHA.2164@TK2MSFTNGP02.phx.gbl...
>>>>>>I haven't found anything that will allow you to disable the SES (SCSI
>>>>>>Enclosure Services) on these new drives. So, if you can't install the
>>>>>>driver for it, you'll continually get the pop-up to install it.
>>>>>
>>>>> There is some more info here, and a link to a driver, although I don't
>>>>> think I'll try it on a server.
>>>>>
>>>>> http://www.avforums.com/forums/netwo...smartware.html
>>>>>
>>>>>>It appears Western Digital has taken an otherwise good drive and
>>>>>>turned it into a brick. Sad to see this as I've been using their
>>>>>>Passport drives for the past 3 years without incident.
>>>>>
>>>>> Yup
>>>>>
>>>>> http://www.amazon.com/Western-Digita...DateDescending
>>>>>
>>>>> The comments about the dodgey connector convinced me. Not what you
>>>>> want when you are changing drives regularly!
>>>>>
>>>>>>At this point, I would return the drive for a full refund and go to
>>>>>>their competition for an external hard drive.
>>>>>
>>>>> Any Reccomendations?
>>>>>
>>>>> Rgds
>>>>> Andy
>>>>>
>>>>>>
>>>>>> --
>>>>>> Merv Porter [SBS-MVP]
>>>>>> ============================
>>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>>> news:urgRMSplKHA.3792@TK2MSFTNGP02.phx.gbl...
>>>>>>> Yes, it "did" have Smartware on it.
>>>>>>>
>>>>>>> I have looked at that page previously too, and originally assumed
>>>>>>> that OS support in Windows 7 would include OS support in SBS2008,
>>>>>>> but not apparently so.
>>>>>>>
>>>>>>> My attempts to get rid of the driver error have involved:
>>>>>>>
>>>>>>> Update to firmware. (EssentialEliteFirmwareUpdaterv1.032_1.0.7.4)
>>>>>>> Update to Smartware.
>>>>>>> (WDSmartWare_SoftwareUpdater_for_Windows_1_2_0_7a)
>>>>>>> Use of Virtual CD manager to remove the Virtual CD.
>>>>>>> (WDSmartWareVirtualCDManagerforWindows-v1.0.7.4)
>>>>>>> Then a full NTFS format.
>>>>>>> Finally when configured as an SBS 2008 backup drive it will have
>>>>>>> received another trashing!
>>>>>>>
>>>>>>> It's presently formatted NTFS and not configured as an SBS backup
>>>>>>> drive.
>>>>>>>
>>>>>>> I've just tried it now on OS's that have never seen it before, and
>>>>>>> have no WD software installed.
>>>>>>>
>>>>>>> XP SP3. Wanted to connect to the internet to find a driver. Same
>>>>>>> device manager error as SBS2008. Presently I've not connected to try
>>>>>>> and find one. Shows up as G: in Disk Management, but does not appear
>>>>>>> in "My Computer".
>>>>>>>
>>>>>>> Vista and Windows 7. Same device manager error and cancelled driver
>>>>>>> search as XP, except it did show in "Computer", and I was able to
>>>>>>> read and write.
>>>>>>>
>>>>>>> I'd like to control the driver install so I know were it comes from,
>>>>>>> hence the reason for not allowing Vista and Windows 7 to search the
>>>>>>> internet.
>>>>>>>
>>>>>>> I thought SBS backup was going to be easy, and it was with the
>>>>>>> previous WD Passport, but this new beast has me searching for a tape
>>>>>>> drive!
>>>>>>>
>>>>>>> Rgds
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> "Merv Porter [SBS-MVP]" <mwport@no_spam_hotmail.com> wrote in
>>>>>>> message news:%23K3n8chlKHA.5040@TK2MSFTNGP06.phx.gbl...
>>>>>>>> Is this one of those "SES" drives that has the Smartware on it?
>>>>>>>>
>>>>>>>> Windows fails to locate drivers for an external hard drive
>>>>>>>> http://wdc.custhelp.com/cgi-bin/wdc....i=&p_topview=1
>>>>>>>>
>>>>>>>> --
>>>>>>>> Merv Porter [SBS-MVP]
>>>>>>>> ============================
>>>>>>>>
>>>>>>>> "Andyba" <andy_baguley@hotmail.com> wrote in message
>>>>>>>> news:#4aCkdflKHA.4772@TK2MSFTNGP04.phx.gbl...
>>>>>>>>> Just acquired a new WD Passport My Essential drive
>>>>>>>>> (WDBAAA2500ABK-00) for SBS 2008 backups.
>>>>>>>>>
>>>>>>>>> Turns out it's not exactly the same as previous ones I've bought.
>>>>>>>>> Slightly smaller, and with a different style USB connection on the
>>>>>>>>> drive.
>>>>>>>>>
>>>>>>>>> More importantly it shows an error in device manager, and a driver
>>>>>>>>> update fails to find anything to correct the error.
>>>>>>>>>
>>>>>>>>> I have done a backup (but not a restore) with it, with no
>>>>>>>>> indicated error, but I should really find the correct driver to
>>>>>>>>> loose the exclamation mark.
>>>>>>>>>
>>>>>>>>> Anyone else had this?
>>>>>>>>>
>>>>>>>>> TIA
>>>>>>>>> Andy
>>>>>>>>
>>>>>>>
>>>>>


Advertisement

  Reply With Quote
Reply

Thread Tools
Display Modes



< Windows Help - MS Office Help >


New To Site? Need Help?

All times are GMT. The time now is 08:38 AM.


vBulletin, Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright © 2005-2008, TechTalkz.com. All Rights Reserved - Privacy Policy
Valid XHTML 1.0 Transitional