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I am not able to send outgoing messages

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Old 02-25-2010, 05:30 PM   #1
Shelby
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Posts: n/a
Default I am not able to send outgoing messages

I am recieving this message when i try to send an email:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'senders email'. Subject 'Re: Next week?',
Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
Response: '553 5.7.1 <stang26aka21@aim.com>: Sender address rejected: not
owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553, Error
Number: 0x800CCC79

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Old 02-25-2010, 09:30 PM   #2
Peter Foldes
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Posts: n/a
Default Re: I am not able to send outgoing messages

Shelby

Error 553 5.7.1 = Contact your email service provider (ISP). Spam control is in
place.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Shelby" <Shelby@discussions.microsoft.com> wrote in message
news:3BB7BBE3-EBE9-4138-B86E-98DA47CF34FC@microsoft.com...[color=blue]
>I am recieving this message when i try to send an email:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'senders email'. Subject 'Re: Next week?',
> Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
> Response: '553 5.7.1 <stang26aka21@aim.com>: Sender address rejected: not
> owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553, Error
> Number: 0x800CCC79[/color]

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Old 02-25-2010, 10:30 PM   #3
Gary VanderMolen [MVP]
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Posts: n/a
Default Re: I am not able to send outgoing messages

AOL/AIM requires you to use a 'From' address that you actually own.
Are you the owner of the email address [email]stang26aka21@aim.com[/email] ?
If so, make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: [url]http://mvp.support.microsoft.com[/url]


"Shelby" <Shelby@discussions.microsoft.com> wrote in message news:3BB7BBE3-EBE9-4138-B86E-98DA47CF34FC@microsoft.com...[color=blue]
>I am recieving this message when i try to send an email:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'senders email'. Subject 'Re: Next week?',
> Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
> Response: '553 5.7.1 <stang26aka21@aim.com>: Sender address rejected: not
> owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553, Error
> Number: 0x800CCC79[/color]
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Old 02-27-2010, 03:30 AM   #4
gburke
Guest
 
Posts: n/a
Default RE: I am not able to send outgoing messages

same here shel... can't find help either.

"Shelby" wrote:
[color=blue]
> I am recieving this message when i try to send an email:
>
> The message could not be sent. The authentication setting might not be
> correct for your outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
> "I'm having problems sending e-mail" section. If you need help determining
> the proper server settings, please contact your e-mail service provider.
>
> The rejected e-mail address was 'senders email'. Subject 'Re: Next week?',
> Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
> Response: '553 5.7.1 <stang26aka21@aim.com>: Sender address rejected: not
> owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553, Error
> Number: 0x800CCC79[/color]
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Old 02-27-2010, 01:30 PM   #5
slk759
Guest
 
Posts: n/a
Default Re: I am not able to send outgoing messages

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There is plenty of help here.

Your first step should be to open a "new" thread . . . . .
In your thread please copy and paste any error message(s) you receive in
their entirety . . . . .
Provide the name of your email provider- only the part AFTER the "@" symbol
in your e-address . . . . .
Provide details of any troubleshooting steps you have taken to resolve the
problem . . . . .

You need not be an expert. Many responders are adept at working with
non-technical folks and can walk you through the steps to correct you
problem. If you follow these steps, there's a good chance someone here will
be able to help resolve any issues you may have.


"gburke" <gburke@discussions.microsoft.com> wrote in message
news:D6E27662-842F-4BFB-B528-93A28BE0A3E3@microsoft.com...[color=blue]
> same here shel... can't find help either.
>
> "Shelby" wrote:
>[color=green]
>> I am recieving this message when i try to send an email:
>>
>> The message could not be sent. The authentication setting might not be
>> correct for your outgoing e-mail [SMTP] server. For help solving this
>> problem, go to Help, search for "Troubleshoot Windows Mail", and read the
>> "I'm having problems sending e-mail" section. If you need help
>> determining
>> the proper server settings, please contact your e-mail service provider.
>>
>> The rejected e-mail address was 'senders email'. Subject 'Re: Next
>> week?',
>> Account: 'imap.aol.com', Server: 'smtp.aol.com', Protocol: SMTP, Server
>> Response: '553 5.7.1 <stang26aka21@aim.com>: Sender address rejected: not
>> owned by user scgentes', Port: 25, Secure(SSL): No, Server Error: 553,
>> Error
>> Number: 0x800CCC79[/color][/color]


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