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internet low-mic utility tool has stopped working

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Old 08-12-2010, 10:30 PM   #1
Yousuf Khan
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Default internet low-mic utility tool has stopped working

I seem to get this error everytime after restarting my computer. This is
the event log entry for this error:

> Faulting application name: IELowutil.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc695
> Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
> Exception code: 0x0eedfade
> Fault offset: 0x0000b727
> Faulting process id: 0x171c
> Faulting application start time: 0x01cb3a46616b074a
> Faulting application path: C:\Program Files (x86)\Internet Explorer\IELowutil.exe
> Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
> Report Id: a061b11c-a639-11df-ad55-90e6ba4e3d60


Any idea what it is?

Yousuf Khan

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Old 08-12-2010, 11:30 PM   #2
Peter Foldes
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Default Re: internet low-mic utility tool has stopped working

Char

See the following below. It also applies to XP\Vista\Win 7

0x000000EE Unmountable Boot Volume
Technical information about the error
This section provides some technical background about the cause of this error
message and why it might be generated.

This behavior can occur if either of the following conditions is true:
a.. Your computer uses an Ultra Direct Memory Access (UDMA) hard disk controller,
and the following conditions are true:
a.. You use a standard 40-wire connector cable to connect the UDMA drive to the
controller instead of the required 80-wire, 40-pin cable.
b.. The basic input/output system (BIOS) settings are configured to force the
faster UDMA modes.
b.. The file system is damaged and cannot be mounted.
The purpose of this error message is to prevent the following two things:
a.. Potential data loss caused by using an incorrect IDE cable for the faster UDMA
modes. An IDE cable is a kind of cable used to connect storage devices, such as hard
disks, inside a computer.
b.. Continued access to a drive on which the file system is damaged
Method 1: Repair the volume
Note the second parameter (0xbbbbbbbb) in the error message. You might have to
regenerate the error in order to write it down.

If the second parameter (0xbbbbbbbb) of the Stop error is 0xC0000032, the cause of
the error is that the file system is damaged. You can try to repair the volume to
see whether this resolves the error. If the second parameter is not 0xC0000032, see
"Method 2: Check the IDE cable and load Fail-Safe settings" for help.
Some things that you should know before you try this solution
a.. If the file system is damaged, you can use chkdsk /r command to repair the
volume. However, if you use the chkdsk /r command, you may lose some data.
b.. You will need the Windows startup disks or the Windows installation disk. If
you do not have them, contact the computer manufacturer for help in obtaining the
disks.
c.. You will need the administrator password to complete the steps.
To repair the volume, follow these steps:
1.. Start your computer by inserting the Windows startup disks or the Windows
installation disk if your computer can start from the CD drive.
2.. When the Welcome to Setup screen appears, press R to select the repair option.
3.. If you have a dual-boot or multiple-boot computer, select the Windows
installation that you want to access from the Recovery Console.
4.. Type the administrator password when you are prompted to do this.

Note If no administrator password exists, press ENTER.
5.. At the command prompt, on the drive where Windows is installed, type chkdsk
/r, and then press ENTER.
6.. At the command prompt, type exit, and then press ENTER to restart your
computer.
7.. After you repair the volume, check your hardware to isolate the cause of the
file system damage.
If this procedure does not work, repeat it, but type fixboot instead of chkdsk /r in
step 5.

If you are still unable to resolve the issue, please see the "Next steps" section
for help.
Method 2: Check the IDE cable and load Fail-Safe settings
If your computer uses a UDMA hard disk controller, try these steps. If your computer
does not use a UDMA hard disk controller, see the "Next steps" section for help.
a.. If your UDMA hard disk is connected to the controller with a 40-wire UDMA
cable, replace the cable with an 80-wire cable.
b.. In the BIOS settings for your computer, load the 'Fail-Safe' default settings,
and then reactivate the most frequently used options, such as USB Support.
If you are not sure how to follow these steps, contact the manufacturer or refer to
the user's guide that was included with your hardware.

--
Peter

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"Yousuf Khan" <bbbl67@spammenot.yahoo.com> wrote in message
news:4c646bb2$1@news.bnb-lp.com...

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Old 08-13-2010, 12:30 AM   #3
Yousuf Khan
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Default Re: internet low-mic utility tool has stopped working

On 12/08/2010 7:28 PM, Peter Foldes wrote:
> Char
>
> See the following below. It also applies to XP\Vista\Win 7
>
> 0x000000EE Unmountable Boot Volume
> Technical information about the error
> This section provides some technical background about the cause of this
> error message and why it might be generated.


Uh, the problem has nothing to do with unmountable volumes. It's about a
piece of the Internet Explorer 8 package not loading properly.

Yousuf Khan
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Old 08-13-2010, 04:30 AM   #4
Peter Foldes
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Default Re: internet low-mic utility tool has stopped working

Yousuf

After restarting your computer and you get that Bcc Code 0x000000EE then that is
your issue. Does not matter if it shows IE or Windows Mail or even Windows Media
Player at fault , THAT IS YOUR ISSUE. Try it you might like it

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"Yousuf Khan" <bbbl67@spammenot.yahoo.com> wrote in message
news:4c648812$1@news.bnb-lp.com...
> On 12/08/2010 7:28 PM, Peter Foldes wrote:
>> Char
>>
>> See the following below. It also applies to XP\Vista\Win 7
>>
>> 0x000000EE Unmountable Boot Volume
>> Technical information about the error
>> This section provides some technical background about the cause of this
>> error message and why it might be generated.

>
> Uh, the problem has nothing to do with unmountable volumes. It's about a piece of
> the Internet Explorer 8 package not loading properly.
>
> Yousuf Khan


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Old 08-13-2010, 06:30 AM   #5
Yousuf Khan
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Posts: n/a
Default Re: internet low-mic utility tool has stopped working

On 12/08/2010 11:58 PM, Peter Foldes wrote:
> Yousuf
>
> After restarting your computer and you get that Bcc Code 0x000000EE then
> that is your issue. Does not matter if it shows IE or Windows Mail or
> even Windows Media Player at fault , THAT IS YOUR ISSUE. Try it you
> might like it
>


I'm not sure where you're getting that code from, it's not from anything
I've posted. Here's the output again:

> Faulting application name: IELowutil.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc695
> Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
> Exception code: 0x0eedfade
> Fault offset: 0x0000b727
> Faulting process id: 0x171c
> Faulting application start time: 0x01cb3a46616b074a
> Faulting application path: C:\Program Files (x86)\Internet Explorer\IELowutil.exe
> Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
> Report Id: a061b11c-a639-11df-ad55-90e6ba4e3d60


I don't see 0x000000EE anywhere in that output above. Where are you
seeing it?

Yousuf Khan
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Old 08-13-2010, 04:30 PM   #6
Paul
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Posts: n/a
Default Re: internet low-mic utility tool has stopped working

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Yousuf Khan wrote:
> I seem to get this error everytime after restarting my computer. This is
> the event log entry for this error:
>
>> Faulting application name: IELowutil.exe, version: 8.0.7600.16385,
>> time stamp: 0x4a5bc695
>> Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time
>> stamp: 0x4a5bdbdf
>> Exception code: 0x0eedfade
>> Fault offset: 0x0000b727
>> Faulting process id: 0x171c
>> Faulting application start time: 0x01cb3a46616b074a
>> Faulting application path: C:\Program Files (x86)\Internet
>> Explorer\IELowutil.exe
>> Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
>> Report Id: a061b11c-a639-11df-ad55-90e6ba4e3d60

>
> Any idea what it is?
>
> Yousuf Khan


I think the "Internet Low-Mic Utility tool" is a bit of a misnomer.
At least, compared to the description of its function. At least,
I don't think it has to do with microphones.

http://blogs.msdn.com/b/askie/archiv...lorer-8-0.aspx

"So the short answer is that IELowUtil.exe is the broker process
that handles operations which require processing at a Low
Integrity level."

http://msdn.microsoft.com/en-us/libr...(v=VS.85).aspx

I have the Windows 7 release candidate DVD image they offered
last year, and there is a copy of the file in there. And the description
field for the file says "Internet Low-Mic Utility Tool".

File version: 8.00.7100.0 (winmain_win7rc.090421-1700)
Description: Internet Low-Mic Utility Tool
Size: 115,712 bytes

Your copy probably won't be the same, so that should just give
an idea how big it should be. You could upload your file to
virustotal.com , if you suspect there is an issue with it.

*******

I don't know if this would help or not, but the code on your machine
would not normally be compiled with symbols embedded. That means,
when a piece of code crashes, you might not get a report of
what subroutine is involved within the code. And even if you were
armed with that information, it might not tell you exactly
why it died.

The package that has windbg in it, has a program called symchk, which
can populate a directory with symbol files in it. They would
map KERNELBASE.dll+0x0000b727 to some routine name, so you'd then
know what kernel service ielowutil was attempting to access. Now,
I haven't finished setting up mine - at the moment, I can't prove
any software on my machine can actually use the symbols (this is WinXP,
and the symbol folder is 1.5GB in size). It doesn't even appear
that all system32 code files have symbols - some are missing.

It could be, that ielowutil is being asked to do something,
by some IE8 activity at startup. Does IE8 process HTML pages
locally at startup ? Is there any mechanism to do that ?

This other comment in the blog article above, is interesting.

"I am running win7 64 bit on a 2.6 intel dual core processor.
I have encountered an unusual problem that has forced me to
start using firefox instead of ie, every time I start ie,
ielowutil.exe starts and ielowutil.exe is using about 50%
of my processor, and when it starts, ie is using about 50%
of my resources as well. needless to say, that makes everything
come to a screaching hault and I was having to go into
task manager and shut them both down. Now ielowutil.exe
is still starting up ocationally for some reason, so I need
to go into task manager 2-3 times a day and turn it off"

That sounds pretty weird, for something you wouldn't expect to be
working that hard.

Paul

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