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Old 09-23-2010, 05:30 AM   #1
Frolin Marek
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Default Do you want to open or save this file?

Mike,

Can you clarify the steps you found that finally resolved this issue, with the open or save this file message?

My Windows 7 PC with IE 8 has run fine for many months and clicking on links to web items, has not been a problem.

This week I received a new link to a YouTube video and it worked fine several times, but today now I am getting the same error as you mention...

File Download - Security Warning
Do you want to open or save this file?


What were the final steps to resolve your issue?

thanks,
Frolin


> On Wednesday, March 25, 2009 8:28 PM Mik wrote:


> We are testing IE 8 in our lab environment. The update from IE7 to IE8 went
> without any major incidents. However ever since the first reboot past the
> install the two test systems (Windows XP, SP3, 32Bit) that we installied it
> on now pop-up a "Open File - Security Warning" dialog for each executable on
> the local system. The only exception to the rule is the IE8 itself. This
> means for example that any auto run program prompts a dialog to confirm that
> it is OK to execute it. Or if for example the command prompt should be
> opened another confirmation is required.
>
> Can anybody tell me what this feature is and how to turn it off? It seems
> to be profile specific since when we login to the same system with another
> user account other than the one used to do the update of IE, these pop-ups
> don't seem to show.
>
> Again, this system did not show this behaviour prior to the update (it was
> running IE7 and XP SP3).
>
> Thank you.



>> On Wednesday, March 25, 2009 10:01 PM PA Bear [MS MVP] wrote:


>> This is not new in IE8. Installed properly, your IE7 settings should not
>> have changed in IE8.
>>
>> See the section "Internet Explorer Local Machine Zone Lockdown" here:
>> http://technet.microsoft.com/en-us/l...7150.aspx#EHAA
>>
>> Options include:
>>
>> - Give each local page the "Mark of the Web" =>
>> http://msdn2.microsoft.com/en-us/library/ms537628.aspx
>>
>> - IE Tools | Internet Options | Advanced | Security | Allow active content
>> to run in files on My Computer => check/enable & reboot, with the full
>> understanding that you'll be giving up some of the enhanced security
>> afforded by Local Machine Zone Lockdown.
>>
>> [most of the above courtesy of MVP Don Varnau]
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Mike wrote:



>>> On Thursday, March 26, 2009 6:14 AM Mik wrote:


>>> Hello Robear,
>>>
>>> Thank you for taking the time to read and respond to my post. I checked
>>> that the IE advanced setting to allow active content to run int files on my
>>> computer is set. This is (and was) the case.
>>>
>>> I would like to express again - The environment in which the computer is
>>> running has not changed. The computer was running IE7 on Windows XP SP3.
>>> The only change was the IE8 update. Ever since that update the computer
>>> verifies all executables and brings up the open file security warning. This
>>> applies to all programs even if the IE is not running. So during a startup
>>> of the system, there will be roughly 15 of the the open file security warning
>>> messages just to finish the start up/login process of a user login.
>>>
>>> Since the system did not show this phenomenon with IE7, it seems to be
>>> something that IE8 introduced. So what other cause could there be (besides
>>> the "Allow active content to run in files on my computer" option)?
>>>
>>> Thanks,
>>>
>>> Mike
>>>
>>> "PA Bear [MS MVP]" wrote:



>>>> On Thursday, March 26, 2009 11:36 PM PA Bear [MS MVP] wrote:


>>>> Mike, I think it'd be best if I handed you over to...
>>>>
>>>> No-charge support for Internet Explorer 8 installation, set-up and usage
>>>> (only) is available via the phone based on your locale through 31 December
>>>> 2009. Customers must be running Windows XP or Windows Vista in a non-domain
>>>> environment. US & CA Residents: 866-234-6020. Other:
>>>> https://support.microsoft.com/oas/de...px?&prid=13043
>>>>
>>>> Let us know how you make out, please.
>>>>
>>>> Mike wrote:



>>>>> On Friday, March 27, 2009 7:52 AM Larr wrote:


>>>>> Hello Robear,
>>>>> I also experience the same exact problem here in my testing environment.
>>>>> I would like to express what Mike did in his original post. It is not only
>>>>> things through the internet that are coming up with the security warning but
>>>>> it is "ALL" .exe files that are opening on the system. this is very
>>>>> frustrating and I do not know what is causing this.
>>>>> I am in a domain environment and I am responsible for my companies GPO's and
>>>>> I am responsible for all windows computers so I really need to find a fix. it
>>>>> will probably be some time before we release IE8 to our customers but I would
>>>>> really like to get this going (for me) soon :-)
>>>>> I checked all the normal things that you have suggested. I guess it is a
>>>>> little deeper than this.
>>>>> I could send you a copy of our GPO report at your request. or if you know
>>>>> anyone
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:



>>>>>> On Friday, March 27, 2009 3:19 PM PA Bear [MS MVP] wrote:


>>>>>> See my last reply to Bill Volz in the thread "IE 8 -- A Work in Progress?"
>>>>>>
>>>>>> Larry wrote:



>>>>>>> On Saturday, March 28, 2009 12:30 PM Mik wrote:


>>>>>>> Hello PA Bear,
>>>>>>>
>>>>>>> Thank you for the link. I contacted the support and after 90 minutes of my
>>>>>>> time and speaking to 5 different techs and two remote desktop sessions, I was
>>>>>>> told that they are not the right group. Like you stated in your post the
>>>>>>> support is for "none domain" users. The interesting thing is that this fact
>>>>>>> is not listed on the web site that you quoted.
>>>>>>>
>>>>>>> So to summarize the current situation:
>>>>>>> - We started out with 3 test laptops with Windows XP SP3, IE 7
>>>>>>> - All machines are members of a domain
>>>>>>> - After the updated to IE8, all laptops show the same result: "Open File -
>>>>>>> Security Warnings" for every executable running on the individual laptops
>>>>>>> - The "Open File - Security Warning" did not trigger with IE 7, and the
>>>>>>> domain GPO's have not been changed between the IE7 to IE8 update.
>>>>>>>
>>>>>>> I found a first promising KB (949220) called: "How to solve Internet
>>>>>>> Explorer 8 installation problems"
>>>>>>> (http://support.microsoft.com/default.aspx/kb/949220)
>>>>>>> This KB has a "Fix it" tool embedded which after running it solved the
>>>>>>> problem on one of my 3 test Laptops. I will test the other 2 on Monday.
>>>>>>>
>>>>>>> So for right now it looks like it might have been an installation problem
>>>>>>> (??) with the IE8 setup routine since the same GPO's and environment are
>>>>>>> still in place but now the system is working as expected.
>>>>>>>
>>>>>>> Thanks for you help so far.
>>>>>>>
>>>>>>> Mike
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:



>>>>>>>> On Saturday, March 28, 2009 12:55 PM PA Bear [MS MVP] wrote:


>>>>>>>> Repost:
>>>>>>>>
>>>>>>>> <QP>
>>>>>>>> Advanced issues are not supported. For more information about advanced
>>>>>>>> issues, please <click here>.
>>>>>>>> </QP>
>>>>>>>> Source: https://support.microsoft.com/oas/de...px?&prid=13043
>>>>>>>>
>>>>>>>> The <click here> link takes you to...
>>>>>>>>
>>>>>>>> <QP>
>>>>>>>> What is an Advanced Issue?
>>>>>>>> Advanced issues include problems that are associated with software and
>>>>>>>> hardware development, network connectivity, server-based technologies, and
>>>>>>>> business-critical systems. Issues can also include problems that are
>>>>>>>> associated with configuration and deployment of business workstations and
>>>>>>>> servers...
>>>>>>>> </QP>
>>>>>>>> Source: http://support.microsoft.com/gp/advancedef/
>>>>>>>>
>>>>>>>> NB: All of the above is posted only as an FYI and in no way is meant to
>>>>>>>> criticize you, Mike. I wish I could have helped you further on this but
>>>>>>>> it's "uncharted territory" for me, too, at this point. Good luck!
>>>>>>>>
>>>>>>>> Mike wrote:



>>>>>>>>> On Saturday, March 28, 2009 4:50 PM Robert Aldwinckle wrote:


>>>>>>>>> <whatz4711@gmail.com> wrote in message news:cc78d91d-41c8-4b07-b2b8-d017a4452046@u39g2000yqu.googlegroups.com...
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> So, you could use ProcMon or (--which OS?--XP) FileMon
>>>>>>>>> to capture whatever SetValue events that procedure causes.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> If you know the Value name can't you set up an audit for changes to it?
>>>>>>>>> That would at least let you know exactly *when* it changes, if not exactly
>>>>>>>>> why.
>>>>>>>>>
>>>>>>>>> Alternatively both trace tools provide a Boot Logging option which might
>>>>>>>>> be able to capture a change to a registry Value made then. Fortunately
>>>>>>>>> you would know what you were looking for, otherwise the volume of the
>>>>>>>>> trace then could be overwhelming.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Good luck
>>>>>>>>>
>>>>>>>>> Robert Aldwinckle
>>>>>>>>> ---



>>>>>>>>>> On Saturday, March 28, 2009 6:09 PM whatz471 wrote:


>>>>>>>>>> On Mar 28, 12:55=A0pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
>>>>>>>>>> Hi PA Bear,
>>>>>>>>>>
>>>>>>>>>> Thanks for the quotes.
>>>>>>>>>>
>>>>>>>>>> I have an update - The "Fix It" tool stated in KB949220 solves the
>>>>>>>>>> problem temporarily. If a user is logged in and runs it, the pop-ups
>>>>>>>>>> are no longer appearing. However, after a reboot, the problem is back
>>>>>>>>>> (until the Fix It tool is run again). To me this points to a settings
>>>>>>>>>> issue that is either comming down via GPO or is somehow wrong it its
>>>>>>>>>> default state. Since we have not changed any GPO's in our lab prior
>>>>>>>>>> the IE8 upgrade and until now, the source for the problem is still a
>>>>>>>>>> mystery to me. It almost looks like either:
>>>>>>>>>> a) the problem was already present in IE7 but never surfaced
>>>>>>>>>> b) the problem is introduced by IE8 since it now "correctly" (??)
>>>>>>>>>> handles the GPO that was in place?
>>>>>>>>>> c) the problem was introduced by a bug in how IE8 handles a GPO
>>>>>>>>>> setting that IE7 handled correctly
>>>>>>>>>>
>>>>>>>>>> Anyhow, I am still trying to find a good way in identifying which
>>>>>>>>>> setting could cause this problem so that troubleshooting can be
>>>>>>>>>> easier.
>>>>>>>>>>
>>>>>>>>>> Based on your previous response, it looks like that this IE issue
>>>>>>>>>> needs to be handled by premium (/advanced) support. I will check into
>>>>>>>>>> this if I can't find any other way to resolve this. For now, it looks
>>>>>>>>>> like the roll out of IE8 in our environment will need to be put on
>>>>>>>>>> hold indefinetly and the roll-out of alternative browsers scores
>>>>>>>>>> another plus on the chart.....
>>>>>>>>>>
>>>>>>>>>> Thanks again for your valued responses.
>>>>>>>>>>
>>>>>>>>>> Mike
>>>>>>>>>>
>>>>>>>>>> in
>>>>>>>>>> d
>>>>>>>>>> t
>>>>>>>>>> of
>>>>>>>>>> I
>>>>>>>>>> post
>>>>>>>>>> t
>>>>>>>>>> e -
>>>>>>>>>> ps
>>>>>>>>>> ay.
>>>>>>>>>> em
>>>>>>>>>> e
>>>>>>>>>> ge
>>>>>>>>>> ecked
>>>>>>>>>> on
>>>>>>>>>> is
>>>>>>>>>> P
>>>>>>>>>> puter
>>>>>>>>>> .
>>>>>>>>>> e
>>>>>>>>>> uld
>>>>>>>>>> full
>>>>>>>>>> to
>>>>>>>>>> past
>>>>>>>>>> lf.
>>>>>>>>>> uld
>>>>>>>>>> =A0It
>>>>>>>>>> (it



>>>>>>>>>>> On Saturday, March 28, 2009 7:25 PM PA Bear [MS MVP] wrote:


>>>>>>>>>>> YW, Mike, and thanks for this feedback.
>>>>>>>>>>>
>>>>>>>>>>> If resetting Windows security settings back to the defaults fixes the
>>>>>>>>>>> behavior, even if only temporarily, I should think the GPO is indeed
>>>>>>>>>>> involved here.
>>>>>>>>>>>
>>>>>>>>>>> If the behavior returns after a reboot, the "system protections" in one or
>>>>>>>>>>> more of the installed security applications may be disallowing the changes
>>>>>>>>>>> from "sticking."
>>>>>>>>>>>
>>>>>>>>>>> Ideally, all installed security applications, including any third-party
>>>>>>>>>>> firewall, would have been disabled [1] and the Windows Firewall enabled
>>>>>>>>>>> prior to installing (and uninstalling) IE8.
>>>>>>>>>>>
>>>>>>>>>>> Keep in mind, too, that very few of the major anti-virus
>>>>>>>>>>> applications/security suites are supported in IE8 yet.
>>>>>>>>>>>
>>>>>>>>>>> =======================
>>>>>>>>>>> [1] You must disable an application's "system protections" before you
>>>>>>>>>>> disable the application itself prior to installing IE8 (e.g.,
>>>>>>>>>>> SpywareBlaster's Protections; Spybot's Immunizations, SDHelp, and Tea
>>>>>>>>>>> Timer).
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> whatz4711@gmail.com wrote:



>>>>>>>>>>>> On Saturday, March 28, 2009 9:53 PM Mik wrote:


>>>>>>>>>>>> Hi Robert,
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you for you tips. I love the sysinternal tools and have also tried to
>>>>>>>>>>>> use them in helping me to identify the source of this problem.
>>>>>>>>>>>>
>>>>>>>>>>>> I think I found the source of the problem. I have pinned it down to one
>>>>>>>>>>>> registry key and the corresponding GPO policy that sets it. But I am still
>>>>>>>>>>>> confused why this did not cause the same response with IE7 as it is now
>>>>>>>>>>>> witnessed with IE8 since the policy was in place for a long time.
>>>>>>>>>>>>
>>>>>>>>>>>> Please read my response to PA Bear for details.
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you again for your suggestions.
>>>>>>>>>>>>
>>>>>>>>>>>> Mike
>>>>>>>>>>>>
>>>>>>>>>>>> "Robert Aldwinckle" wrote:



>>>>>>>>>>>>> On Saturday, March 28, 2009 10:16 PM Mik wrote:


>>>>>>>>>>>>> Hi PA Bear,
>>>>>>>>>>>>>
>>>>>>>>>>>>> After taking a lot of time with the registry, the internet, and some alcohol
>>>>>>>>>>>>> (just kidding), I think I found the source of the problem. I am pretty
>>>>>>>>>>>>> sure that it is the source of it, since I can reproduce my problem by
>>>>>>>>>>>>> toggling the value of a certain registry key back and forth. Curious?
>>>>>>>>>>>>> OK, here we go:
>>>>>>>>>>>>>
>>>>>>>>>>>>> The following registry key has been identified to cause the problem:
>>>>>>>>>>>>> [HKEY_CURRENT_USER\Software\Policies\Microsoft\Wind ows\CurrentVersion\Internet Settings\Lockdown_Zones\0]
>>>>>>>>>>>>> "1806"=dword:00000001
>>>>>>>>>>>>>
>>>>>>>>>>>>> According to KB182569 (http://support.microsoft.com/kb/182569) this key is
>>>>>>>>>>>>> responsible for: "Miscellaneous: Launching applications and unsafe files."
>>>>>>>>>>>>>
>>>>>>>>>>>>> The same article also specifies: "Note Unless stated otherwise, each DWORD
>>>>>>>>>>>>> value is equal to zero, one, or three. Typically, a setting of zero sets a
>>>>>>>>>>>>> specific action as permitted, a setting of one causes a prompt to appear, and
>>>>>>>>>>>>> a setting of three prohibits the specific action."
>>>>>>>>>>>>>
>>>>>>>>>>>>> I found that if I set "1806" dword value to "0" and then use the task
>>>>>>>>>>>>> manager to kill the "explorer" task and start it again, the problem had
>>>>>>>>>>>>> disappeared. If I changed the value back to "1" and killed/started the
>>>>>>>>>>>>> explorer again, then the problem was back.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Now I started to search my system for applied GPO's and found one that was
>>>>>>>>>>>>> setting this value to "1" which means prompt the user. It is set within a
>>>>>>>>>>>>> GPO under the [User Configuration/Administrative Templates/Windows
>>>>>>>>>>>>> Components/Internet Explorer/Internet Control Panel/Security Page/Lock-Down
>>>>>>>>>>>>> Local Machine Zone/Lauching programs and unsafe files] section.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Like I said, this is the source of my problem and I now know how to fix it.
>>>>>>>>>>>>> But what is strange to me is that the same GPO applies to IE7 machines and
>>>>>>>>>>>>> the problem does not surface there. According to description of the GPO,
>>>>>>>>>>>>> this feature was supported since IE7:
>>>>>>>>>>>>>
>>>>>>>>>>>>> <== Start Quote from Group Policy Management Console ==>
>>>>>>>>>>>>> Launching programs and unsafe filesSetting Path:
>>>>>>>>>>>>>
>>>>>>>>>>>>> User Configuration/Administrative Templates/Windows Components/Internet
>>>>>>>>>>>>> Explorer/Internet Control Panel/Security Page/Locked-Down Local Machine
>>>>>>>>>>>>> ZoneSupported On:
>>>>>>>>>>>>> At least Internet Explorer 7.0ExplanationThis policy setting controls
>>>>>>>>>>>>> whether or not the "Open File - Security Warning" prompt is shown when
>>>>>>>>>>>>> launching executables or other unsafe files.
>>>>>>>>>>>>>
>>>>>>>>>>>>> For instance, if the user launches an executable from an Intranet file share
>>>>>>>>>>>>> using Windows Explorer, this setting controls whether or not a prompt is
>>>>>>>>>>>>> shown before the file is opened.
>>>>>>>>>>>>>
>>>>>>>>>>>>> If you enable this policy setting and the dropdown box is set to Enable,
>>>>>>>>>>>>> files will open without a security prompt. If the dropdown box is set to
>>>>>>>>>>>>> Prompt, a security prompt will be shown before opening the files.
>>>>>>>>>>>>>
>>>>>>>>>>>>> If you disable this policy setting, files will not be opened.
>>>>>>>>>>>>>
>>>>>>>>>>>>> If you do not configure this policy setting, users can configure the prompt
>>>>>>>>>>>>> behavior. By default, execution is blocked in the Restricted Zone, enabled in
>>>>>>>>>>>>> the Intranet and Local Computer zone, and set to prompt in the Internet and
>>>>>>>>>>>>> Trusted zones.
>>>>>>>>>>>>> <== End Quote from Group Policy Management Console ==>
>>>>>>>>>>>>>
>>>>>>>>>>>>> So based on the description of the feature and what I have been
>>>>>>>>>>>>> experiencing, I have come to the conclusion that IE7 was handling this
>>>>>>>>>>>>> feature incorrectly and IE8 does finally handle it correctly. This would
>>>>>>>>>>>>> explain why the update to IE8 caused the feature to appear.
>>>>>>>>>>>>>
>>>>>>>>>>>>> What do you think?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Mike
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:



>>>>>>>>>>>>>> On Sunday, March 29, 2009 1:42 PM PA Bear [MS MVP] wrote:


>>>>>>>>>>>>>> I can't give you an opinion on the GPO or what's changed in IE8, other than
>>>>>>>>>>>>>> pointing you to these references:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Group Policy Settings Reference for Windows Internet Explorer 8 RTM is
>>>>>>>>>>>>>> available for download
>>>>>>>>>>>>>> (Note that the Admin Templates for IE8 final are included when you
>>>>>>>>>>>>>> download/install IE8)
>>>>>>>>>>>>>> http://blogs.msdn.com/askie/archive/...-download.aspx
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Overview of Internet Explorer Group Policies
>>>>>>>>>>>>>> (Jul-07, predating IE8 beta & final and superceded by the above in IE8
>>>>>>>>>>>>>> final)
>>>>>>>>>>>>>> http://blogs.msdn.com/askie/archive/...-policies.aspx
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Mike wrote:



>>>>>>>>>>>>>>> On Thursday, September 23, 2010 12:51 AM Frolin Marek wrote:


>>>>>>>>>>>>>>> Mike,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Can you clarify the steps you found that finally resolved this issue, with the "open or save this file" message?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> My Windows 7 PC with IE 8 has run fine for many months and clicking on links to web items, has not been a problem.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> This week I received a new link to a YouTube video and it worked fine several times, but today now I am getting the same error as you mention...
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> File Download - Security Warning
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Do you want to open or save this file?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> What were the final steps to resolve your issue?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> thanks,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Frolin



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