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IE 11 not working for some websites, Windows 7 Home Premium

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Old 04-06-2015, 04:30 PM   #1
Keith
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Default IE 11 not working for some websites, Windows 7 Home Premium


Subject: IE 11, Windows 7 Home Premium


Is now giving the error message:

"Internet Explorer has stopped working
Check online for a solution and close the program
Close the program"

and the problem details are:

"Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 11.0.9600.17689
Application Timestamp: 54e68526
Fault Module Name: StackHash_0808
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea91c
Exception Code: c0000374
Exception Offset: 000c3873
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0808
Additional Information 2: 080888760bf313a83468671378488ac2
Additional Information 3: 8700
Additional Information 4: 8700022098f7de785473c46828388cee

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy
statement offline:
C:\Windows\system32\en-US\erofflps.txt"

Malwarebytes and SpyHunter report no spyware/virus present.

Websites bbc.co.uk, facebook.com and bridgewebs.com, normally work but hotmail.com
almost always cause the error to occur. Selecting the first option, Check
on line... refreshes the (current) page and shows the message
"A problem with this webpage caused Internet Explorer to close and reopen
the tab."

After three attempts the page "res://ieframe.dll/acr_error.htm#live.com,https://dub131.mail.live.com/default.aspx?rru=inbox"
is displayed.

I have uninstalled IE 11 (back to IE 8) and reinstalled it, but still have
the same problems.

A few other websites have caused this problem, but I don't remember which
they were.

As of now, FireFox works but I woild like to get IE working as I am used
to it (and can't understand why IE is getting errors on a Microsocdt website).

Keith



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Old 04-06-2015, 04:30 PM   #2
Keith
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Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium - A PS

The same error occurs when IE 11 ( no add-ons) is launched.

> Subject: IE 11, Windows 7 Home Premium
>
> Is now giving the error message:
>
> "Internet Explorer has stopped working Check online for a solution and
> close the program Close the program"
>

<snip>
> Malwarebytes and SpyHunter report no spyware/virus present.
>
><Snip>
>
> Keith
>



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Old 04-09-2015, 03:30 PM   #3
Don
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Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium


Work through https://support.microsoft.com/en-us/kb/956196?

Don
- - - - -

"Keith" <noddy[at]bigears.com> wrote in message
news:bd7d4a17144208d23ea22168dc83@aioe.org...
>
> Subject: IE 11, Windows 7 Home Premium
>
>
> Is now giving the error message:
>
> "Internet Explorer has stopped working
> Check online for a solution and close the program
> Close the program"
>
> and the problem details are:


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Old 04-13-2015, 10:30 PM   #4
Keith
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

Hello Don,
Have now worked through all the link you posted but still get the error when
viewing hotmail.com.
As a 'last resort' I've checked the Hosts file - all OK. Seems I'll have
to use FireFox for Hotmail (which works fine on the desktop). through the
same router.

> Work through https://support.microsoft.com/en-us/kb/956196?
>
> Don
> - - - - -
> "Keith" <noddy[at]bigears.com> wrote in message
> news:bd7d4a17144208d23ea22168dc83@aioe.org...
>> Subject: IE 11, Windows 7 Home Premium
>>
>> Is now giving the error message:
>>
>> "Internet Explorer has stopped working
>> Check online for a solution and close the program
>> Close the program"
>> and the problem details are:
>>



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Old 04-16-2015, 01:30 AM   #5
Don
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

The Reset (Internet Options> Advanced> Reset IE Settings) usually fixes
Hotmail problems. It didn't work for you?

You were running IE in no add-ons mode, right? Or did you manually disable
add-ons?

Don


"Keith" <noddy@bigears.com> wrote in message
news:bd7d4a171499a8d244565b4d634b@aioe.org...
> Hello Don,
> Have now worked through all the link you posted but still get the error

when
> viewing hotmail.com.
> As a 'last resort' I've checked the Hosts file - all OK. Seems I'll have
> to use FireFox for Hotmail (which works fine on the desktop). through the
> same router.


> > Work through https://support.microsoft.com/en-us/kb/956196?
> >
> > Don
> > - - - - -



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Old 04-16-2015, 07:30 PM   #6
Keith
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

Hello Don,

Done the IE Reset, still get the IE has stopprd working error, ' is' and
with no add-ons (with a restart after setting No add-ons).
Thanks for the help,

Keith



> The Reset (Internet Options> Advanced> Reset IE Settings) usually
> fixes Hotmail problems. It didn't work for you?
>
> You were running IE in no add-ons mode, right? Or did you manually
> disable add-ons?
>
> Don
>
> "Keith" <noddy@bigears.com> wrote in message
> news:bd7d4a171499a8d244565b4d634b@aioe.org...
>> Hello Don,
>> Have now worked through all the link you posted but still get the
>> error

> when
>
>> viewing hotmail.com.
>> As a 'last resort' I've checked the Hosts file - all OK. Seems I'll
>> have
>> to use FireFox for Hotmail (which works fine on the desktop). through
>> the
>> same router.
>>> Work through https://support.microsoft.com/en-us/kb/956196?
>>>
>>> Don
>>> - - - - -



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Old 04-16-2015, 08:30 PM   #7
Keith
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

Hello Don,
An Update:
Found an article, on MS Support, saying that turning off DEP cured (some)
problems with IE.
Couldn't do this via IE, Internet Options, Advanced - Option to turn off
memory protection checked but text is greyed-out. Tried executing "bcdedit.exe
/set {current} nx AlwaysOff" , by running 'cmd' in 'Run as administrator'
mode, which reported 'Success' but, after a reboot it's satatus was back
to enabled.Time to give up?

> Hello Don,
>
> Done the IE Reset, still get the IE has stopprd working error, ' is'
> and
> with no add-ons (with a restart after setting No add-ons).
> Thanks for the help,
> Keith
>
>> The Reset (Internet Options> Advanced> Reset IE Settings) usually
>> fixes Hotmail problems. It didn't work for you?
>>
>> You were running IE in no add-ons mode, right? Or did you manually
>> disable add-ons?
>>
>> Don
>>
>> "Keith" <noddy@bigears.com> wrote in message
>> news:bd7d4a171499a8d244565b4d634b@aioe.org...
>>> Hello Don,
>>> Have now worked through all the link you posted but still get the
>>> error

>> when
>>
>>> viewing hotmail.com.
>>> As a 'last resort' I've checked the Hosts file - all OK. Seems I'll
>>> have
>>> to use FireFox for Hotmail (which works fine on the desktop).
>>> through
>>> the
>>> same router.
>>>> Work through https://support.microsoft.com/en-us/kb/956196?
>>>>
>>>> Don
>>>> - - - - -



  Reply With Quote
Old 04-20-2015, 01:30 AM   #8
Don
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

1. Try clearing the cache. Internet Options. Browsing History> Delete.
uncheck 'Preserve Favorites website data" then delete the Temporary Internet
Files.

2. Are you running 64-bit Windows 7 or 32-bit?

3. If you can connect to the Internet in Safe Mode, does the Hotmail problem
persist when you startup in Safe Mode with Networking?
http://windows.microsoft.com/en-us/w...mode=windows-7

Don


"Keith" <noddy@bigears.com> wrote in message
news:bd7d4a1714b378d246979f643dd5@aioe.org...
> Hello Don,
>
> Done the IE Reset, still get the IE has stopprd working error, ' is' and
> with no add-ons (with a restart after setting No add-ons).
> Thanks for the help,
>
> Keith



> > The Reset (Internet Options> Advanced> Reset IE Settings) usually
> > fixes Hotmail problems. It didn't work for you?
> >
> > You were running IE in no add-ons mode, right? Or did you manually
> > disable add-ons?
> >
> > Don



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Old 04-08-2016, 05:30 PM   #9
ankurbeta
Guest
 
Posts: n/a
Default Re: IE 11 not working for some websites, Windows 7 Home Premium

Sponsored Links
Keith wrote on 04/06/2015 11:59 ET :
> Subject: IE 11, Windows 7 Home Premium
>
>
> Is now giving the error message:
>
> "Internet Explorer has stopped working
> Check online for a solution and close the program
> Close the program"
>
> and the problem details are:
>
> "Problem signature:
> Problem Event Name: APPCRASH
> Application Name: iexplore.exe
> Application Version: 11.0.9600.17689
> Application Timestamp: 54e68526
> Fault Module Name: StackHash_0808
> Fault Module Version: 6.1.7601.18247
> Fault Module Timestamp: 521ea91c
> Exception Code: c0000374
> Exception Offset: 000c3873
> OS Version: 6.1.7601.2.1.0.768.3
> Locale ID: 2057
> Additional Information 1: 0808
> Additional Information 2: 080888760bf313a83468671378488ac2
> Additional Information 3: 8700
> Additional Information 4: 8700022098f7de785473c46828388cee
>
> Read our privacy statement online:
> http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
>
> If the online privacy statement is not available, please read our privacy
> statement offline:
> C:Windowssystem32en-USerofflps.txt"
>
> Malwarebytes and SpyHunter report no spyware/virus present.
>
> Websites bbc.co.uk, facebook.com and bridgewebs.com, normally work but
> hotmail.com
> almost always cause the error to occur. Selecting the first option, Check
> on line... refreshes the (current) page and shows the message
> "A problem with this webpage caused Internet Explorer to close and reopen
> the tab."
>
> After three attempts the page
>

"res://ieframe.dll/acr_error.htm#live.com,https://dub131.mail.live.com/default.aspx?rru=inbox"
> is displayed.
>
> I have uninstalled IE 11 (back to IE 8) and reinstalled it, but still have
> the same problems.
>
> A few other websites have caused this problem, but I don't remember which
> they were.
>
> As of now, FireFox works but I woild like to get IE working as I am used
> to it (and can't understand why IE is getting errors on a Microsocdt website).
>
> Keith
>

fixed by this
http://www.deskdecode.com/internet-e...opped-working/

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