Windows Installer (MSI) Error 2203 An internal error has occurred.

cbtg2006

Hey guys,

I've got an odd error I am experiencing on a Windows Server 2003
server. The problem only occurs under my own account. I am a Domain
Admin. As any other Administrator or Domain Admin account I do not
experience this error. The error always has the code 2203 and is
similar to:

Error 2203. An internal error has occurred. (M:\WINDOWS\Installer
\399f2.ipi -2147024629 ) Contact Microsoft Product
Support Services (PSS) for assistance.

I have checked the ACL on the temp folder and the Windows Installer
folder and they're fine; although this is proven by the fact the other
accounts work.

The error occurs on ALL msi installers under my own account. I have
reset my profile and the problem still occurs - only on this one
server. As the admin of this server I need to be able to install /
remove software! Is there ny way to reset the MSI installer for a
particular user account? Is there something I am missing?

Any thoughts greatly apreciated!

-Chris

cbtg2006

Using Filemon I have discovered that this ipi file does indeed exist
fro a short time (the name changes for each install) and it is being
deleted.

I have copied some of the log below:

11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
SUCCESS Offset: 2147483539 Length: 1
11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
SUCCESS Offset: 2147483559 Length: 1
11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
SUCCESS Offset: 2147483579 Length: 1
11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
SUCCESS Offset: 2147483599 Length: 1
11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
\2c642df.ipi SUCCESS Length: 1536
11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
\2c642df.ipi SUCCESS Length: 1536
11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
SUCCESS
11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi
SUCCESS Options: Open Access: 00010080
11:10:44 msiexec.exe:1024 QUERY INFORMATION M:\WINDOWS\Installer
\2c642df.ipi SUCCESS FileAttributeTagInformation
11:10:44 msiexec.exe:1024 DELETE M:\WINDOWS\Installer\2c642df.ipi
SUCCESS
11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
SUCCESS
11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi NOT
FOUND Options: Open Access: 00010080

I also have a log for the msi install if required.

If anyone has any ideas, please let me know!

Thanks again.


On 31 Oct, 22:45, cbtg2006 <chrismbradf...***********> wrote:
> Hey guys,
>
> I've got an odd error I am experiencing on a Windows Server 2003
> server. The problem only occurs under my own account. I am a Domain
> Admin. As any other Administrator or Domain Admin account I do not
> experience this error. The error always has the code 2203 and is
> similar to:
>
> Error 2203. An internal error has occurred. (M:\WINDOWS\Installer
> \399f2.ipi -2147024629 ) Contact Microsoft Product
> Support Services (PSS) for assistance.
>
> I have checked the ACL on the temp folder and the Windows Installer
> folder and they're fine; although this is proven by the fact the other
> accounts work.
>
> The error occurs on ALL msi installers under my own account. I have
> reset my profile and the problem still occurs - only on this one
> server. As the admin of this server I need to be able to install /
> remove software! Is there ny way to reset the MSI installer for a
> particular user account? Is there something I am missing?
>
> Any thoughts greatly apreciated!
>
> -Chris

cbtg2006

OK, i now know what is causing this. The User environment variable
%TEMP% and %TMP% are not being set correctly for this account.

Windows actually sees the end result of the variable as %userprofile%
\Local Settings\Temp and is processing that as %systemroot%\system32\
%userprofile%\Local Settings\Temp. So it is like Windows cannot read
the contents of the %userprofile% variable.

If I run:
SETX TEMP "%userprofile$\Local Settings\Temp"
SETX TMP "%userprofile$\Local Settings\Temp"

The variables are then displayed correctly under My Computer >
Properties > Advanced > Environment Variables

The installers work, but as soon as I logoff the variabel gets set
back to the broken value.

What is even more strange is that I can manually edit the values in My
Computer > Properties > Advanced > Environment Variables and type
'%userprofile%\Local Settings\Temp' and the machine will resolve the
full path of my profile...

Any ideas what on earth would cause this?

Thanks.

On Nov 1, 11:31 am, cbtg2006 <chrismbradf...***********> wrote:
> Using Filemon I have discovered that this ipi file does indeed exist
> fro a short time (the name changes for each install) and it is being
> deleted.
>
> I have copied some of the log below:
>
> 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS Offset: 2147483539 Length: 1
> 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS Offset: 2147483559 Length: 1
> 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS Offset: 2147483579 Length: 1
> 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS Offset: 2147483599 Length: 1
> 11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
> \2c642df.ipi SUCCESS Length: 1536
> 11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
> \2c642df.ipi SUCCESS Length: 1536
> 11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS
> 11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS Options: Open Access: 00010080
> 11:10:44 msiexec.exe:1024 QUERY INFORMATION M:\WINDOWS\Installer
> \2c642df.ipi SUCCESS FileAttributeTagInformation
> 11:10:44 msiexec.exe:1024 DELETE M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS
> 11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
> SUCCESS
> 11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi NOT
> FOUND Options: Open Access: 00010080
>
> I also have a log for the msi install if required.
>
> If anyone has any ideas, please let me know!
>
> Thanks again.
>
> On 31 Oct, 22:45, cbtg2006 <chrismbradf...***********> wrote:
>
> > Hey guys,
>
> > I've got an odd error I am experiencing on a Windows Server 2003
> > server. The problem only occurs under my own account. I am a Domain
> > Admin. As any other Administrator or Domain Admin account I do not
> > experience this error. The error always has the code 2203 and is
> > similar to:
>
> > Error 2203. An internal error has occurred. (M:\WINDOWS\Installer
> > \399f2.ipi -2147024629 ) Contact Microsoft Product
> > Support Services (PSS) for assistance.
>
> > I have checked the ACL on the temp folder and the Windows Installer
> > folder and they're fine; although this is proven by the fact the other
> > accounts work.
>
> > The error occurs on ALL msi installers under my own account. I have
> > reset my profile and the problem still occurs - only on this one
> > server. As the admin of this server I need to be able to install /
> > remove software! Is there ny way to reset the MSI installer for a
> > particular user account? Is there something I am missing?
>
> > Any thoughts greatly apreciated!
>
> > -Chris

cbtg2006

Well I managed to fix this.

A legacy logon script was setting:
HKEY_CURRENT_USER\Environment\TMP
HKEY_CURRENT_USER\Environment\TEMP

To be the string %UserProfile%\Local Settings\Temp. Removing this and
changing it to:

> SETX TEMP "%userprofile$\Local Settings\Temp"
> SETX TMP "%userprofile$\Local Settings\Temp"

Cures the problem for this user account and any others that this
script will apply to.



On Nov 2, 8:50 am, cbtg2006 <chrismbradf...***********> wrote:
> OK, i now know what is causing this. The User environment variable
> %TEMP% and %TMP% are not being set correctly for this account.
>
> Windows actually sees the end result of the variable as %userprofile%
> \Local Settings\Temp and is processing that as %systemroot%\system32\
> %userprofile%\Local Settings\Temp. So it is like Windows cannot read
> the contents of the %userprofile% variable.
>
> If I run:
> SETX TEMP "%userprofile$\Local Settings\Temp"
> SETX TMP "%userprofile$\Local Settings\Temp"
>
> The variables are then displayed correctly under My Computer >
> Properties > Advanced > Environment Variables
>
> The installers work, but as soon as I logoff the variabel gets set
> back to the broken value.
>
> What is even more strange is that I can manually edit the values in My
> Computer > Properties > Advanced > Environment Variables and type
> '%userprofile%\Local Settings\Temp' and the machine will resolve the
> full path of my profile...
>
> Any ideas what on earth would cause this?
>
> Thanks.
>
> On Nov 1, 11:31 am, cbtg2006 <chrismbradf...***********> wrote:
>
>
>
>
>
> > Using Filemon I have discovered that this ipi file does indeed exist
> > fro a short time (the name changes for each install) and it is being
> > deleted.
>
> > I have copied some of the log below:
>
> > 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS Offset: 2147483539 Length: 1
> > 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS Offset: 2147483559 Length: 1
> > 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS Offset: 2147483579 Length: 1
> > 11:10:44 msiexec.exe:1024 UNLOCK M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS Offset: 2147483599 Length: 1
> > 11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
> > \2c642df.ipi SUCCESS Length: 1536
> > 11:10:44 msiexec.exe:1024 SET INFORMATION M:\WINDOWS\Installer
> > \2c642df.ipi SUCCESS Length: 1536
> > 11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS
> > 11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS Options: Open Access: 00010080
> > 11:10:44 msiexec.exe:1024 QUERY INFORMATION M:\WINDOWS\Installer
> > \2c642df.ipi SUCCESS FileAttributeTagInformation
> > 11:10:44 msiexec.exe:1024 DELETE M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS
> > 11:10:44 msiexec.exe:1024 CLOSE M:\WINDOWS\Installer\2c642df.ipi
> > SUCCESS
> > 11:10:44 msiexec.exe:1024 OPEN M:\WINDOWS\Installer\2c642df.ipi NOT
> > FOUND Options: Open Access: 00010080
>
> > I also have a log for the msi install if required.
>
> > If anyone has any ideas, please let me know!
>
> > Thanks again.
>
> > On 31 Oct, 22:45, cbtg2006 <chrismbradf...***********> wrote:
>
> > > Hey guys,
>
> > > I've got an odd error I am experiencing on a Windows Server 2003
> > > server. The problem only occurs under my own account. I am a Domain
> > > Admin. As any other Administrator or Domain Admin account I do not
> > > experience this error. The error always has the code 2203 and is
> > > similar to:
>
> > > Error 2203. An internal error has occurred. (M:\WINDOWS\Installer
> > > \399f2.ipi -2147024629 ) Contact Microsoft Product
> > > Support Services (PSS) for assistance.
>
> > > I have checked the ACL on the temp folder and the Windows Installer
> > > folder and they're fine; although this is proven by the fact the other
> > > accounts work.
>
> > > The error occurs on ALL msi installers under my own account. I have
> > > reset my profile and the problem still occurs - only on this one
> > > server. As the admin of this server I need to be able to install /
> > > remove software! Is there ny way to reset the MSI installer for a
> > > particular user account? Is there something I am missing?
>
> > > Any thoughts greatly apreciated!
>
> > > -Chris