Archi-Dad

For some reason, when I select the link offered by the Photo Gallery program
to get the update to view RAW files, my IE opens and goes to a webpage from
Canon (in which it asks for confirmation of location prior to sending you to
their Vista support page). I assume this is not where I'm supposed to get
the update for the Windows Photo Gallery software. This is the URL the
program directs me to:
http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
why this is happening, and what the correct URL is for the update?

Ronnie Vernon MVP

Archi-Dad

The camera manufacturers write the Codecs that support the RAW format. This
is similar to a company that writes cedecs to support certain video and
audio files. Without these codecs, software designed to use that format
cannot work with those files.

It's likely that you have a Canon camera/printer and there is an update
available for their drivers/software.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Archi-Dad" <ArchiDad@discussions.microsoft.com> wrote in message
news:B825C368-C281-460E-8B3A-68EC55536C89@microsoft.com...
> For some reason, when I select the link offered by the Photo Gallery
> program
> to get the update to view RAW files, my IE opens and goes to a webpage
> from
> Canon (in which it asks for confirmation of location prior to sending you
> to
> their Vista support page). I assume this is not where I'm supposed to get
> the update for the Windows Photo Gallery software. This is the URL the
> program directs me to:
> http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> why this is happening, and what the correct URL is for the update?

Jume

yes, you must get the canon raw codec from canon website, no fear in there

Jume

just in case, the same question came in the vista.music_pictures_video

the US canon website is a big mess in terms to find the raw codec, just get
it from the european site:
http://software.canon-europe.com/sof...049.asp?model=

Archi-Dad

OK - but what's confusing is that the Microsoft program (Windows Photo
Gallery) prompted me to download an update. It was through that program's
link that I was sent to Canon's website. I expected to go to a Microsoft
site for an update to their own program. I'll separately check out the MS
site to see if there's an update available for download...

"Ronnie Vernon MVP" wrote:

> Archi-Dad
>
> The camera manufacturers write the Codecs that support the RAW format. This
> is similar to a company that writes cedecs to support certain video and
> audio files. Without these codecs, software designed to use that format
> cannot work with those files.
>
> It's likely that you have a Canon camera/printer and there is an update
> available for their drivers/software.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "Archi-Dad" <ArchiDad@discussions.microsoft.com> wrote in message
> news:B825C368-C281-460E-8B3A-68EC55536C89@microsoft.com...
> > For some reason, when I select the link offered by the Photo Gallery
> > program
> > to get the update to view RAW files, my IE opens and goes to a webpage
> > from
> > Canon (in which it asks for confirmation of location prior to sending you
> > to
> > their Vista support page). I assume this is not where I'm supposed to get
> > the update for the Windows Photo Gallery software. This is the URL the
> > program directs me to:
> > http://pdisp01.c-wss.com/vista/redir...cc&id=rawcodec Anybody know
> > why this is happening, and what the correct URL is for the update?
>

NEPTOON

FOR ANYBODY:

that sees this request for assistance on this isseu - go to 'Nikon
Imaging | Global Site | Nikon RAW Codec'
(http://www.nikonimglib.com/nefcodec/) and get the latest software from
Nikon.


--
NEPTOON
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