Doug Smith

Hello,
I have a vista premium 32-bit system. I consistently get a reported
problem "Problem caused by Intel ViiV Software Update for HP". I don't
have anything in my PC manufactured by HP, at least not that I know.
Asus P5K motherboard, intel cpu, WD harddrive, etc...

I can hardly find any info on this. Intel's website doesn't say much
and it pretty much only discusses viiv when upgrading from XP to Vista.
I have a brand new PC that's never had XP on it, so that's not my problem.

I found a support link on the HP site:
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

I tried to install this update but it said that I didn't meet the
minimum requirements.

Any ideas on what is going on?

thanks

Andre Da Costa[ActiveWin]

Which brand/model is your PC then? Have you contacted the manufacturer
support in regards to this issue?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Doug Smith" <sluggo@telus.net> wrote in message
news:aOZ_i.2$Ji6.1@edtnps89...
> Hello,
> I have a vista premium 32-bit system. I consistently get a reported
> problem "Problem caused by Intel ViiV Software Update for HP". I don't
> have anything in my PC manufactured by HP, at least not that I know. Asus
> P5K motherboard, intel cpu, WD harddrive, etc...
>
> I can hardly find any info on this. Intel's website doesn't say much and
> it pretty much only discusses viiv when upgrading from XP to Vista. I have
> a brand new PC that's never had XP on it, so that's not my problem.
>
> I found a support link on the HP site:
> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>
> I tried to install this update but it said that I didn't meet the minimum
> requirements.
>
> Any ideas on what is going on?
>
> thanks

Doug Smith

I built the PC myself, it's not a brand. Asus motherboard, Intel cpu,
OCZ memory, WD harddrive, Vista OEM. It would appear that the issue is
from the OEM version of Vista I think.

Andre Da Costa[ActiveWin] wrote:
> Which brand/model is your PC then? Have you contacted the manufacturer
> support in regards to this issue?

RedBull67

Doug

I had the same problem... all you have to do is go to control panel,
programs and features then select HP Update or something along those lines,
it should have the date that you started to have problems. Uninstall the
update and you shouldn't have anymore problems.





"Doug Smith" wrote:

> I built the PC myself, it's not a brand. Asus motherboard, Intel cpu,
> OCZ memory, WD harddrive, Vista OEM. It would appear that the issue is
> from the OEM version of Vista I think.
>
> Andre Da Costa[ActiveWin] wrote:
> > Which brand/model is your PC then? Have you contacted the manufacturer
> > support in regards to this issue?
>

zachd [MSFT]

Is lmpgspl.ax on your system? If I recall correctly, there's an error
response surrounding the Ligos MPEG filters (which are not supported on
Vista) that points you to this exact ViiV update. It was updated last week
for clarity, mentioning that if the ViiV update isn't applicable, you could
also uninstall the rogue codec pack that did this, unregister the Ligos
filters, uninstall the Ligos filters, or simply delete those binaries.

The exact crash report data as found in the Problem Reports and Solutions
center under View Information would probably point to the exact culprit
here.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Doug Smith" <sluggo@telus.net> wrote in message
news:aOZ_i.2$Ji6.1@edtnps89...
> Hello,
> I have a vista premium 32-bit system. I consistently get a reported
> problem "Problem caused by Intel ViiV Software Update for HP". I don't
> have anything in my PC manufactured by HP, at least not that I know. Asus
> P5K motherboard, intel cpu, WD harddrive, etc...
>
> I can hardly find any info on this. Intel's website doesn't say much and
> it pretty much only discusses viiv when upgrading from XP to Vista. I have
> a brand new PC that's never had XP on it, so that's not my problem.
>
> I found a support link on the HP site:
> http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN
>
> I tried to install this update but it said that I didn't meet the minimum
> requirements.
>
> Any ideas on what is going on?
>
> thanks