Urizen

Hello!

On 14th November 2007 I installed Windows Vista Ultimate updates on my
computer when I shut it down. In the next day, when I powered it on, I was
without internet and network connectivity. I turned off the modem, performed
Windows Vista connectivity repairs, confirmed the internet configuration
options but I still continue without network connectivity. Other computers
connected to the same router are having access to the internet as usual. What
can I do to repair the internet connectivity of the computer with the Windows
Vista Ultimate when everything appears to be fine?

Thank you very much for all the attention given.

Kind regards,
Rui Nunes

Robert L. \(MS-MVP\)

We had another post which had the similar case. I believe it is KB933566 for
IE v7. After installed this update, you may be able to access FTP, download
and ping, but you may not be able to access the Internet or may have email
issue. To uninstall it, open Control Panel>Programs and Features. Select
View installed Updates. Please post back with the result.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Urizen" <Urizen@discussions.microsoft.com> wrote in message
news:6D92EF94-4B39-4C31-A521-3039CBB32942@microsoft.com...
> Hello!
>
> On 14th November 2007 I installed Windows Vista Ultimate updates on my
> computer when I shut it down. In the next day, when I powered it on, I was
> without internet and network connectivity. I turned off the modem,
> performed
> Windows Vista connectivity repairs, confirmed the internet configuration
> options but I still continue without network connectivity. Other computers
> connected to the same router are having access to the internet as usual.
> What
> can I do to repair the internet connectivity of the computer with the
> Windows
> Vista Ultimate when everything appears to be fine?
>
> Thank you very much for all the attention given.
>
> Kind regards,
> Rui Nunes

Urizen

Hi Robert,

I have the Security Update for Microsoft Windows KB933566 installed since
15th June 2007 so it should not be the source of the problem. The last two
installed updates were: Update for Microsoft Windows (KB905866 and KB941649).

Do you consider that I should uninstall KB933566 anyway or do you have some
more information with respect to KB905866 and KB941649?

Thanks a lot for your support.

Kind regards,
Rui Nunes

"Robert L. (MS-MVP)" wrote:

> We had another post which had the similar case. I believe it is KB933566 for
> IE v7. After installed this update, you may be able to access FTP, download
> and ping, but you may not be able to access the Internet or may have email
> issue. To uninstall it, open Control Panel>Programs and Features. Select
> View installed Updates. Please post back with the result.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
> news:6D92EF94-4B39-4C31-A521-3039CBB32942@microsoft.com...
> > Hello!
> >
> > On 14th November 2007 I installed Windows Vista Ultimate updates on my
> > computer when I shut it down. In the next day, when I powered it on, I was
> > without internet and network connectivity. I turned off the modem,
> > performed
> > Windows Vista connectivity repairs, confirmed the internet configuration
> > options but I still continue without network connectivity. Other computers
> > connected to the same router are having access to the internet as usual.
> > What
> > can I do to repair the internet connectivity of the computer with the
> > Windows
> > Vista Ultimate when everything appears to be fine?
> >
> > Thank you very much for all the attention given.
> >
> > Kind regards,
> > Rui Nunes
>

Robert L. \(MS-MVP\)

KB905866 and KB941649 are latest update and we don't have many information
about them. However, if you do believe this issue causes after the update,
you may want to remove them one by one. Please post back with the result.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Urizen" <Urizen@discussions.microsoft.com> wrote in message
news:3E83DEEA-CDE6-462D-9868-EE2C1EBBDF89@microsoft.com...
> Hi Robert,
>
> I have the Security Update for Microsoft Windows KB933566 installed since
> 15th June 2007 so it should not be the source of the problem. The last two
> installed updates were: Update for Microsoft Windows (KB905866 and
> KB941649).
>
> Do you consider that I should uninstall KB933566 anyway or do you have
> some
> more information with respect to KB905866 and KB941649?
>
> Thanks a lot for your support.
>
> Kind regards,
> Rui Nunes
>
> "Robert L. (MS-MVP)" wrote:
>
>> We had another post which had the similar case. I believe it is KB933566
>> for
>> IE v7. After installed this update, you may be able to access FTP,
>> download
>> and ping, but you may not be able to access the Internet or may have
>> email
>> issue. To uninstall it, open Control Panel>Programs and Features. Select
>> View installed Updates. Please post back with the result.
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
>> news:6D92EF94-4B39-4C31-A521-3039CBB32942@microsoft.com...
>> > Hello!
>> >
>> > On 14th November 2007 I installed Windows Vista Ultimate updates on my
>> > computer when I shut it down. In the next day, when I powered it on, I
>> > was
>> > without internet and network connectivity. I turned off the modem,
>> > performed
>> > Windows Vista connectivity repairs, confirmed the internet
>> > configuration
>> > options but I still continue without network connectivity. Other
>> > computers
>> > connected to the same router are having access to the internet as
>> > usual.
>> > What
>> > can I do to repair the internet connectivity of the computer with the
>> > Windows
>> > Vista Ultimate when everything appears to be fine?
>> >
>> > Thank you very much for all the attention given.
>> >
>> > Kind regards,
>> > Rui Nunes
>>

Urizen

Hi Robert,

I already uninstalled the last two installed Microsoft Updates: KB905866 and
KB941649. However I still continue without being able to connect to the
internet and to the local network.

The previous installed update was KB932596 on 20th October although the lost
of internet connection only occurred after the former two referred updates
have been installed. So that update isn't for sure the cause of the issue.
What else should I do?

Thank you very much for all the attention and support given.

Kind regards,
Rui Nunes

"Robert L. (MS-MVP)" wrote:

> KB905866 and KB941649 are latest update and we don't have many information
> about them. However, if you do believe this issue causes after the update,
> you may want to remove them one by one. Please post back with the result.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
> news:3E83DEEA-CDE6-462D-9868-EE2C1EBBDF89@microsoft.com...
> > Hi Robert,
> >
> > I have the Security Update for Microsoft Windows KB933566 installed since
> > 15th June 2007 so it should not be the source of the problem. The last two
> > installed updates were: Update for Microsoft Windows (KB905866 and
> > KB941649).
> >
> > Do you consider that I should uninstall KB933566 anyway or do you have
> > some
> > more information with respect to KB905866 and KB941649?
> >
> > Thanks a lot for your support.
> >
> > Kind regards,
> > Rui Nunes
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> We had another post which had the similar case. I believe it is KB933566
> >> for
> >> IE v7. After installed this update, you may be able to access FTP,
> >> download
> >> and ping, but you may not be able to access the Internet or may have
> >> email
> >> issue. To uninstall it, open Control Panel>Programs and Features. Select
> >> View installed Updates. Please post back with the result.
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
> >> news:6D92EF94-4B39-4C31-A521-3039CBB32942@microsoft.com...
> >> > Hello!
> >> >
> >> > On 14th November 2007 I installed Windows Vista Ultimate updates on my
> >> > computer when I shut it down. In the next day, when I powered it on, I
> >> > was
> >> > without internet and network connectivity. I turned off the modem,
> >> > performed
> >> > Windows Vista connectivity repairs, confirmed the internet
> >> > configuration
> >> > options but I still continue without network connectivity. Other
> >> > computers
> >> > connected to the same router are having access to the internet as
> >> > usual.
> >> > What
> >> > can I do to repair the internet connectivity of the computer with the
> >> > Windows
> >> > Vista Ultimate when everything appears to be fine?
> >> >
> >> > Thank you very much for all the attention given.
> >> >
> >> > Kind regards,
> >> > Rui Nunes
> >>
>

Urizen

Hi Robert,

I already uninstalled the last two installed Microsoft Updates: KB905866 and
KB941649. However I still continue without being able to connect to the
internet and to the local network.

The previous installed update was KB932596 on 20th October although the lost
of internet connection only occurred after the former two referred updates
have been installed. So that update isn't for sure the cause of the issue.
What else should I do?

Thank you very much for all the attention and support given.

Kind regards,
Rui Nunes

"Robert L. (MS-MVP)" wrote:

> KB905866 and KB941649 are latest update and we don't have many information
> about them. However, if you do believe this issue causes after the update,
> you may want to remove them one by one. Please post back with the result.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
> news:3E83DEEA-CDE6-462D-9868-EE2C1EBBDF89@microsoft.com...
> > Hi Robert,
> >
> > I have the Security Update for Microsoft Windows KB933566 installed since
> > 15th June 2007 so it should not be the source of the problem. The last two
> > installed updates were: Update for Microsoft Windows (KB905866 and
> > KB941649).
> >
> > Do you consider that I should uninstall KB933566 anyway or do you have
> > some
> > more information with respect to KB905866 and KB941649?
> >
> > Thanks a lot for your support.
> >
> > Kind regards,
> > Rui Nunes
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> We had another post which had the similar case. I believe it is KB933566
> >> for
> >> IE v7. After installed this update, you may be able to access FTP,
> >> download
> >> and ping, but you may not be able to access the Internet or may have
> >> email
> >> issue. To uninstall it, open Control Panel>Programs and Features. Select
> >> View installed Updates. Please post back with the result.
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "Urizen" <Urizen@discussions.microsoft.com> wrote in message
> >> news:6D92EF94-4B39-4C31-A521-3039CBB32942@microsoft.com...
> >> > Hello!
> >> >
> >> > On 14th November 2007 I installed Windows Vista Ultimate updates on my
> >> > computer when I shut it down. In the next day, when I powered it on, I
> >> > was
> >> > without internet and network connectivity. I turned off the modem,
> >> > performed
> >> > Windows Vista connectivity repairs, confirmed the internet
> >> > configuration
> >> > options but I still continue without network connectivity. Other
> >> > computers
> >> > connected to the same router are having access to the internet as
> >> > usual.
> >> > What
> >> > can I do to repair the internet connectivity of the computer with the
> >> > Windows
> >> > Vista Ultimate when everything appears to be fine?
> >> >
> >> > Thank you very much for all the attention given.
> >> >
> >> > Kind regards,
> >> > Rui Nunes
> >>
>