Polina

it did work before =(((
SOS

Rick Rogers

Hi,

You might try this hotfix:
http://support.microsoft.com/kb/940199

Others recommend that you locate the infcache.1 file and rename it to
infcache.1.bak, then reboot.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Polina" <Polina@discussions.microsoft.com> wrote in message
news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
> it did work before =(((
> SOS

Polina

thx , but i don't know what to do with it =(((

"Rick Rogers" wrote:

> Hi,
>
> You might try this hotfix:
> http://support.microsoft.com/kb/940199
>
> Others recommend that you locate the infcache.1 file and rename it to
> infcache.1.bak, then reboot.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Polina" <Polina@discussions.microsoft.com> wrote in message
> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
> > it did work before =(((
> > SOS
>
>

Rick Rogers

Hi,

Request it, then install it. Here is the form:
https://support.microsoft.com/contac...1410&WS=hotfix

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Polina" <Polina@discussions.microsoft.com> wrote in message
news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
> thx , but i don't know what to do with it =(((
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> You might try this hotfix:
>> http://support.microsoft.com/kb/940199
>>
>> Others recommend that you locate the infcache.1 file and rename it to
>> infcache.1.bak, then reboot.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Polina" <Polina@discussions.microsoft.com> wrote in message
>> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
>> > it did work before =(((
>> > SOS
>>
>>

Polina

thank u , but i dunno what is my KB Article Number is....
when we bought my computer Vista had been already on it. how do i find this
number?
sorry for my silly questions , im really bad at computers =(
"Rick Rogers" wrote:

> Hi,
>
> Request it, then install it. Here is the form:
> https://support.microsoft.com/contac...1410&WS=hotfix
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Polina" <Polina@discussions.microsoft.com> wrote in message
> news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
> > thx , but i don't know what to do with it =(((
> >
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> You might try this hotfix:
> >> http://support.microsoft.com/kb/940199
> >>
> >> Others recommend that you locate the infcache.1 file and rename it to
> >> infcache.1.bak, then reboot.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
> >> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
> >> > it did work before =(((
> >> > SOS
> >>
> >>
>
>

Rick Rogers

Hi Polina,

I gave it to you in the initial response at the end of the link I supplied,
KB940199.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Polina" <Polina@discussions.microsoft.com> wrote in message
news:0D28C1DF-930D-4C7F-B085-75D788B21566@microsoft.com...
> thank u , but i dunno what is my KB Article Number is....
> when we bought my computer Vista had been already on it. how do i find
> this
> number?
> sorry for my silly questions , im really bad at computers =(
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Request it, then install it. Here is the form:
>> https://support.microsoft.com/contac...1410&WS=hotfix
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "Polina" <Polina@discussions.microsoft.com> wrote in message
>> news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
>> > thx , but i don't know what to do with it =(((
>> >
>> > "Rick Rogers" wrote:
>> >
>> >> Hi,
>> >>
>> >> You might try this hotfix:
>> >> http://support.microsoft.com/kb/940199
>> >>
>> >> Others recommend that you locate the infcache.1 file and rename it to
>> >> infcache.1.bak, then reboot.
>> >>
>> >> --
>> >> Best of Luck,
>> >>
>> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> >> http://mvp.support.microsoft.com/
>> >> Windows help - www.rickrogers.org
>> >> My thoughts http://rick-mvp.blogspot.com
>> >>
>> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
>> >> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
>> >> > it did work before =(((
>> >> > SOS
>> >>
>> >>
>>
>>

Polina

hi Rick
sorry, but i do not understand....
i wrote this in the forms :
Country/Region: United Kingdom

Hotfix
Platform:X86
Product language:English

PRODUCT
Microsoft Windows Vista Home Premium Version 6.0
but i've got this unswer:

"Please assist us by confirming the product name and hotfix article number.
As soon as we receive clarification from you, we will process the request."

can u write exactly please what do i need to put in the forms.
thank u very much for ur help =)




"Rick Rogers" wrote:

> Hi Polina,
>
> I gave it to you in the initial response at the end of the link I supplied,
> KB940199.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>

Polina

hi
i downloaded this hotfix but i've got message "this update does not apply to
your system" =(

"Rick Rogers" wrote:

> Hi Polina,
>
> I gave it to you in the initial response at the end of the link I supplied,
> KB940199.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "Polina" <Polina@discussions.microsoft.com> wrote in message
> news:0D28C1DF-930D-4C7F-B085-75D788B21566@microsoft.com...
> > thank u , but i dunno what is my KB Article Number is....
> > when we bought my computer Vista had been already on it. how do i find
> > this
> > number?
> > sorry for my silly questions , im really bad at computers =(
> > "Rick Rogers" wrote:
> >
> >> Hi,
> >>
> >> Request it, then install it. Here is the form:
> >> https://support.microsoft.com/contac...1410&WS=hotfix
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> http://mvp.support.microsoft.com/
> >> Windows help - www.rickrogers.org
> >> My thoughts http://rick-mvp.blogspot.com
> >>
> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
> >> news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
> >> > thx , but i don't know what to do with it =(((
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi,
> >> >>
> >> >> You might try this hotfix:
> >> >> http://support.microsoft.com/kb/940199
> >> >>
> >> >> Others recommend that you locate the infcache.1 file and rename it to
> >> >> infcache.1.bak, then reboot.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> http://mvp.support.microsoft.com/
> >> >> Windows help - www.rickrogers.org
> >> >> My thoughts http://rick-mvp.blogspot.com
> >> >>
> >> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
> >> >> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
> >> >> > it did work before =(((
> >> >> > SOS
> >> >>
> >> >>
> >>
> >>
>
>

Nick

I am having EXACTLY the same problem. I've read in other places that this
update is the solution to the problem, but everytime I try it comes up with
the same "this update does not apply to your system" message. Does this mean
I already have it? If so why does the usb device not recognized problem still
exist?

"Polina" wrote:

> hi
> i downloaded this hotfix but i've got message "this update does not apply to
> your system" =(
>
> "Rick Rogers" wrote:
>
> > Hi Polina,
> >
> > I gave it to you in the initial response at the end of the link I supplied,
> > KB940199.
> >
> > --
> > Best of Luck,
> >
> > Rick Rogers, aka "Nutcase" - Microsoft MVP
> > http://mvp.support.microsoft.com/
> > Windows help - www.rickrogers.org
> > My thoughts http://rick-mvp.blogspot.com
> >
> > "Polina" <Polina@discussions.microsoft.com> wrote in message
> > news:0D28C1DF-930D-4C7F-B085-75D788B21566@microsoft.com...
> > > thank u , but i dunno what is my KB Article Number is....
> > > when we bought my computer Vista had been already on it. how do i find
> > > this
> > > number?
> > > sorry for my silly questions , im really bad at computers =(
> > > "Rick Rogers" wrote:
> > >
> > >> Hi,
> > >>
> > >> Request it, then install it. Here is the form:
> > >> https://support.microsoft.com/contac...1410&WS=hotfix
> > >>
> > >> --
> > >> Best of Luck,
> > >>
> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> > >> http://mvp.support.microsoft.com/
> > >> Windows help - www.rickrogers.org
> > >> My thoughts http://rick-mvp.blogspot.com
> > >>
> > >> "Polina" <Polina@discussions.microsoft.com> wrote in message
> > >> news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
> > >> > thx , but i don't know what to do with it =(((
> > >> >
> > >> > "Rick Rogers" wrote:
> > >> >
> > >> >> Hi,
> > >> >>
> > >> >> You might try this hotfix:
> > >> >> http://support.microsoft.com/kb/940199
> > >> >>
> > >> >> Others recommend that you locate the infcache.1 file and rename it to
> > >> >> infcache.1.bak, then reboot.
> > >> >>
> > >> >> --
> > >> >> Best of Luck,
> > >> >>
> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> > >> >> http://mvp.support.microsoft.com/
> > >> >> Windows help - www.rickrogers.org
> > >> >> My thoughts http://rick-mvp.blogspot.com
> > >> >>
> > >> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
> > >> >> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
> > >> >> > it did work before =(((
> > >> >> > SOS
> > >> >>
> > >> >>
> > >>
> > >>
> >
> >

alexB

Make sure there are such files in this folder:

Directory of C:\Windows\Inf
angelusb.inf angelusb.PNF
irstusb.inf irstusb.PNF
stusb2ir.inf stusb2ir.PNF
usb.inf usb.PNF
usbccid.inf usbccid.PNF
usbcir.inf usbcir.PNF
usbport.inf usbport.PNF
usbprint.inf usbprint.PNF
usbstor.inf usbstor.PNF
usbvideo.inf usbvideo.PNF
wceusbsh.inf wceusbsh.PNF
wdma_usb.inf wdma_usb.PNF
winusb.inf winusb.PNF
26 File(s) 1,113,306 bytes
3 Dir(s) 53,645,410,304 bytes free
[usbhub]

Make sure there are such drivers:
Directory Windows\System32\drivers\
usb8023.sys USBAUDIO.sys
USBCAMD.sys USBCAMD2.sys
usbccgp.sys usbcir.sys
usbd.sys usbehci.sys
usbhub.sys usbohci.sys
usbport.sys usbprint.sys
USBSTOR.SYS usbuhci.sys
14 File(s) 857,472 bytes

In one of my Vistas 6 files were missing in the first directory and one
driver in second.

Although I fixed that it did not resolve the story completely. I had this
problem for many years in XP and then in Vista.

What I ended up doing after a person from another forum suggested me to do
was to purchase a Belkin Internal 5-Port USB PCI card. He purchased
Belkin's. I did not quite trust the maker but went for his pointer. It
resolved the eissue completely. I removed a firewire PCI card in the back
that I never used and plugged in Belkin. It isntalled itself and I've never
had any problems since.

This card and similar cards by other makers allow for the 5-th USB port to
be engaged. It is not exposed to the elements. It faces the internals of the
computer. However, if you have a floppy you do not need you can buy another
External USB card (not PCI) and mount it up front ripping off the floppy
drive. Thus you will have 8 fully functional USB ports and they will all
work.

I did it on 2 machines so far. I do not need to use the 5th, internal port.
I now have plenty.
"Nick" <Nick@discussions.microsoft.com> wrote in message
news3212C14-CE68-401F-A747-84F8FC9F656B@microsoft.com...
>I am having EXACTLY the same problem. I've read in other places that this
> update is the solution to the problem, but everytime I try it comes up
> with
> the same "this update does not apply to your system" message. Does this
> mean
> I already have it? If so why does the usb device not recognized problem
> still
> exist?
>
> "Polina" wrote:
>
>> hi
>> i downloaded this hotfix but i've got message "this update does not apply
>> to
>> your system" =(
>>
>> "Rick Rogers" wrote:
>>
>> > Hi Polina,
>> >
>> > I gave it to you in the initial response at the end of the link I
>> > supplied,
>> > KB940199.
>> >
>> > --
>> > Best of Luck,
>> >
>> > Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > http://mvp.support.microsoft.com/
>> > Windows help - www.rickrogers.org
>> > My thoughts http://rick-mvp.blogspot.com
>> >
>> > "Polina" <Polina@discussions.microsoft.com> wrote in message
>> > news:0D28C1DF-930D-4C7F-B085-75D788B21566@microsoft.com...
>> > > thank u , but i dunno what is my KB Article Number is....
>> > > when we bought my computer Vista had been already on it. how do i
>> > > find
>> > > this
>> > > number?
>> > > sorry for my silly questions , im really bad at computers =(
>> > > "Rick Rogers" wrote:
>> > >
>> > >> Hi,
>> > >>
>> > >> Request it, then install it. Here is the form:
>> > >> https://support.microsoft.com/contac...1410&WS=hotfix
>> > >>
>> > >> --
>> > >> Best of Luck,
>> > >>
>> > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > >> http://mvp.support.microsoft.com/
>> > >> Windows help - www.rickrogers.org
>> > >> My thoughts http://rick-mvp.blogspot.com
>> > >>
>> > >> "Polina" <Polina@discussions.microsoft.com> wrote in message
>> > >> news7C7800C-205B-46DE-8673-DEE22B13C44A@microsoft.com...
>> > >> > thx , but i don't know what to do with it =(((
>> > >> >
>> > >> > "Rick Rogers" wrote:
>> > >> >
>> > >> >> Hi,
>> > >> >>
>> > >> >> You might try this hotfix:
>> > >> >> http://support.microsoft.com/kb/940199
>> > >> >>
>> > >> >> Others recommend that you locate the infcache.1 file and rename
>> > >> >> it to
>> > >> >> infcache.1.bak, then reboot.
>> > >> >>
>> > >> >> --
>> > >> >> Best of Luck,
>> > >> >>
>> > >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> > >> >> http://mvp.support.microsoft.com/
>> > >> >> Windows help - www.rickrogers.org
>> > >> >> My thoughts http://rick-mvp.blogspot.com
>> > >> >>
>> > >> >> "Polina" <Polina@discussions.microsoft.com> wrote in message
>> > >> >> news:01E3E002-6453-475E-AF42-58F41B13F1EB@microsoft.com...
>> > >> >> > it did work before =(((
>> > >> >> > SOS
>> > >> >>
>> > >> >>
>> > >>
>> > >>
>> >
>> >