hamishmacdonald

Thanks for your response.

The printer driver is disappearing after hibernation. But this is recent; it
used to not do this. I've also had issues with USB hubs, my Windows Mobile
device, flash drives, hard drives... And this from the moment I first
installed the OS on a new machine.

There's much about Vista that's great. But there are some holes (the File
Explorer-level DVD applications corrupting disks on format, these USB issues,
etc, which I share with others) that I'm hoping will be resolved in SP1. What
makes me worry, though, is the lack of acknowledgement of these issues.

Fingers crossed.

- Hamish

"Rick Rogers" wrote:

> That wasn't me you were responding to. And, just so you are aware, just
> because a driver is certified for use in an OS does not mean it will
> function perfectly under all conditions. Conflicts and unsupported functions
> can quickly disable and/or corrupt them.
>
> When are you losing the drivers? Randomly during printing? If so, there may
> be a power supply problem. After hibernating or after restarting? If it's
> the former, then Kyocera did not include support for that function in their
> driver (AFAIK, it's not required for certifying). Some devices simply do not
> support hibernate, they only make the hardware function and may not come
> back from the low power state, this is actually quite common. Now, if they
> don't come back after restarting, then something is causing an
> initialization conflict, and diagnosis involves disabling other programs and
> services in the startup axis.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "hamishmacdonald" <hamishmacdonald@discussions.microsoft.com> wrote in
> message news:2A4ECC99-C4C2-48E0-AB6D-A19416D043CA@microsoft.com...
> > No, sorry, Rick, that answer still doesn't wash with me. For instance, I'm
> > using Vista-logo certified drivers for my Kyocera laser printer, and every
> > day Vista loses them.
> >
> > After they were installed.
> >
> > After they've been used successfully.
> >
> > How is this Kyocera's fault?
> >
> >
> > "Ian Betts" wrote:
> >
> >>
> >>
> >> "jeffopus" <jeffopus@discussions.microsoft.com> wrote in message
> >> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> >> > Are we ever going to see an update regarding the USB devices and Vista
> >> > not
> >> > recognizing them. I have three computers I am currently working with
> >> > that
> >> > have Windows Vista and all of them have problems with Vista recognizing
> >> > and
> >> > installing USB devices. Why do we need to point Vista to the Windows
> >> > folder
> >> > when it should automatically go there when trying to find drivers for
> >> > USB
> >> > devices. Why do we need to install devices at all when they are plug
> >> > and
> >> > play
> >> > and do not even come with devices and eyt Vista does not even recognize
> >> > them.
> >> > I think a good patch or update is in need here for us customers who
> >> > have
> >> > paid
> >> > for Vista and not gotten what they bargained for. A simple update
> >> > should
> >> > not
> >> > be hard to figure out when you are touting the benifits of Vista and
> >> > yet
> >> > it
> >> > still has problems that you fixed with Windows XP...
> >> >
> >> > ----------------
> >> > This post is a suggestion for Microsoft, and Microsoft responds to the
> >> > suggestions with the most votes. To vote for this suggestion, click the
> >> > "I
> >> > Agree" button in the message pane. If you do not see the button, follow
> >> > this
> >> > link to open the suggestion in the Microsoft Web-based Newsreader and
> >> > then
> >> > click "I Agree" in the message pane.
> >> >
> >> > http://windowshelp.microsoft.com/com....vista.general
> >> >
> >> Because all the motherboard drivers need updating for Vista, It New.
> >>
> >> --
> >> Ian
> >>
>
>

Swingman

"Lang Murphy" wrote in message

> I have Vista installed on five different Dell models and have only seen
> one repeatable USB problem on one of the PC's... an external USB drive
> will mount successfully, but it will not dismount, it doesn't show up as
> connected in the remove devices dlg. I can mount it and access it, but
> cannot "safely" dismount it without shutting the PC down. Since that PC is
> a desktop, and all the other PC's on which I've installed Vista and -not-
> had USB issues are laptops, then I would guess that it's either a chipset
> or BIOS issue.\

I have an external AccomData 500 GB USB that exhibits the EXACT same
behavior ... not only with Vista, but also with XP and Win2K Pro.

A call to AccomData tech support shrugged it off as "we don't know why this
happens on some systems".

--
www.e-woodshop.net
Last update: 6/1/07
KarlC@ (the obvious)

MICHAEL

* jeffopus:
> Are we ever going to see an update regarding the USB devices and Vista not
> recognizing them. I have three computers I am currently working with that
> have Windows Vista and all of them have problems with Vista recognizing and
> installing USB devices. Why do we need to point Vista to the Windows folder
> when it should automatically go there when trying to find drivers for USB
> devices. Why do we need to install devices at all when they are plug and play
> and do not even come with devices and eyt Vista does not even recognize them.
> I think a good patch or update is in need here for us customers who have paid
> for Vista and not gotten what they bargained for. A simple update should not
> be hard to figure out when you are touting the benifits of Vista and yet it
> still has problems that you fixed with Windows XP...

Jeff,

For your USB problems, go here
https://support.microsoft.com/contac...1410&WS=hotfix

Request the hotfix for KB article number 936003
They will email you a link to download the hotfix.
The link below talks about the update.

http://support.microsoft.com/default...b;en-us;936003
Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps
establish a quality baseline for the USB core components on the Windows Vista operating system.
This rollup supersedes previously-released USB fixes and contains additional high-applicability
USB fixes.


-Michael

hamishmacdonald

Thanks for that -- it sounded encouraging. But the first link leads to a
"We're sorry, but that page could not be found" error.

The second is a bit better, as it leads to cumulative fix page, but to get
it, we have to Contact Microsoft for this hotfix", except that links to a
general "Contact Us" page, which is frustrating. It's Saturday evening, and I
don't want to have to phone a reception desk on Monday morning to ask someone
about this hotfix, I want to download it.

Still, it is the acknowledgement I was after, so that's good to hear.

"MICHAEL" wrote:

> * jeffopus:
> > Are we ever going to see an update regarding the USB devices and Vista not
> > recognizing them. I have three computers I am currently working with that
> > have Windows Vista and all of them have problems with Vista recognizing and
> > installing USB devices. Why do we need to point Vista to the Windows folder
> > when it should automatically go there when trying to find drivers for USB
> > devices. Why do we need to install devices at all when they are plug and play
> > and do not even come with devices and eyt Vista does not even recognize them.
> > I think a good patch or update is in need here for us customers who have paid
> > for Vista and not gotten what they bargained for. A simple update should not
> > be hard to figure out when you are touting the benifits of Vista and yet it
> > still has problems that you fixed with Windows XP...
>
> Jeff,
>
> For your USB problems, go here
> https://support.microsoft.com/contac...1410&WS=hotfix
>
> Request the hotfix for KB article number 936003
> They will email you a link to download the hotfix.
> The link below talks about the update.
>
> http://support.microsoft.com/default...b;en-us;936003
> Microsoft has released a cumulative update rollup for Windows Vista. This rollup helps
> establish a quality baseline for the USB core components on the Windows Vista operating system.
> This rollup supersedes previously-released USB fixes and contains additional high-applicability
> USB fixes.
>
>
> -Michael
>

Cal Bear '66

To get to the hotfix request page, sometimes you have to try a few times.

--
I Bleed Blue and Gold
GO BEARS!


"hamishmacdonald" <hamishmacdonald@discussions.microsoft.com> wrote in message
news:15492323-1438-414C-8BF7-A2D10D323FAC@microsoft.com...
> Thanks for that -- it sounded encouraging. But the first link leads to a
> "We're sorry, but that page could not be found" error.
>
> The second is a bit better, as it leads to cumulative fix page, but to get
> it, we have to Contact Microsoft for this hotfix", except that links to a
> general "Contact Us" page, which is frustrating. It's Saturday evening, and I
> don't want to have to phone a reception desk on Monday morning to ask someone
> about this hotfix, I want to download it.
>
> Still, it is the acknowledgement I was after, so that's good to hear.
>
> "MICHAEL" wrote:
>
>> * jeffopus:
>> > Are we ever going to see an update regarding the USB devices and Vista not
>> > recognizing them. I have three computers I am currently working with that
>> > have Windows Vista and all of them have problems with Vista recognizing and
>> > installing USB devices. Why do we need to point Vista to the Windows folder
>> > when it should automatically go there when trying to find drivers for USB
>> > devices. Why do we need to install devices at all when they are plug and
>> > play
>> > and do not even come with devices and eyt Vista does not even recognize
>> > them.
>> > I think a good patch or update is in need here for us customers who have
>> > paid
>> > for Vista and not gotten what they bargained for. A simple update should
>> > not
>> > be hard to figure out when you are touting the benifits of Vista and yet it
>> > still has problems that you fixed with Windows XP...
>>
>> Jeff,
>>
>> For your USB problems, go here
>> https://support.microsoft.com/contac...1410&WS=hotfix
>>
>> Request the hotfix for KB article number 936003
>> They will email you a link to download the hotfix.
>> The link below talks about the update.
>>
>> http://support.microsoft.com/default...b;en-us;936003
>> Microsoft has released a cumulative update rollup for Windows Vista. This
>> rollup helps
>> establish a quality baseline for the USB core components on the Windows Vista
>> operating system.
>> This rollup supersedes previously-released USB fixes and contains additional
>> high-applicability
>> USB fixes.
>>
>>
>> -Michael
>>

hamishmacdonald

Hey, that worked! (Trying the hotfix request page again.)

Thanks, everyone, for your help with this issue. It's much appreciated.



"Cal Bear '66" wrote:

> To get to the hotfix request page, sometimes you have to try a few times.
>
> --
> I Bleed Blue and Gold
> GO BEARS!
>
>
> "hamishmacdonald" <hamishmacdonald@discussions.microsoft.com> wrote in message
> news:15492323-1438-414C-8BF7-A2D10D323FAC@microsoft.com...
> > Thanks for that -- it sounded encouraging. But the first link leads to a
> > "We're sorry, but that page could not be found" error.
> >
> > The second is a bit better, as it leads to cumulative fix page, but to get
> > it, we have to Contact Microsoft for this hotfix", except that links to a
> > general "Contact Us" page, which is frustrating. It's Saturday evening, and I
> > don't want to have to phone a reception desk on Monday morning to ask someone
> > about this hotfix, I want to download it.
> >
> > Still, it is the acknowledgement I was after, so that's good to hear.
> >
> > "MICHAEL" wrote:
> >
> >> * jeffopus:
> >> > Are we ever going to see an update regarding the USB devices and Vista not
> >> > recognizing them. I have three computers I am currently working with that
> >> > have Windows Vista and all of them have problems with Vista recognizing and
> >> > installing USB devices. Why do we need to point Vista to the Windows folder
> >> > when it should automatically go there when trying to find drivers for USB
> >> > devices. Why do we need to install devices at all when they are plug and
> >> > play
> >> > and do not even come with devices and eyt Vista does not even recognize
> >> > them.
> >> > I think a good patch or update is in need here for us customers who have
> >> > paid
> >> > for Vista and not gotten what they bargained for. A simple update should
> >> > not
> >> > be hard to figure out when you are touting the benifits of Vista and yet it
> >> > still has problems that you fixed with Windows XP...
> >>
> >> Jeff,
> >>
> >> For your USB problems, go here
> >> https://support.microsoft.com/contac...1410&WS=hotfix
> >>
> >> Request the hotfix for KB article number 936003
> >> They will email you a link to download the hotfix.
> >> The link below talks about the update.
> >>
> >> http://support.microsoft.com/default...b;en-us;936003
> >> Microsoft has released a cumulative update rollup for Windows Vista. This
> >> rollup helps
> >> establish a quality baseline for the USB core components on the Windows Vista
> >> operating system.
> >> This rollup supersedes previously-released USB fixes and contains additional
> >> high-applicability
> >> USB fixes.
> >>
> >>
> >> -Michael
> >>
>
>

astrofellow

Has there been any success in tracking this usb problem down...

I have vista home prem... I use my laptop to do Astrophotography.. When I
connected the scope and camera's I did not get a chime.. they would not work
either... I could see that they were in the device manager when they were
plugged in but they would not work.. scope would not connect either...

I did a system restore and everything works fine now... this appears to be
perhaps a vista system update issue?

Thank for any input...




"Rick Rogers" wrote:

> Hi,
>
> There are many reasons that USB devices don't function or install properly,
> but it's not necessarily because the OS is having a problem. The same thing
> occurs in XP, it's certainly not exclusive to Vista. There is a
> troubleshooter here:
> http://windowshelp.microsoft.com/Win...a81033.mspx#EQ
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "jeffopus" <jeffopus@discussions.microsoft.com> wrote in message
> news:600F9B95-DDA7-4AC7-80EC-0A2E8ABC0B34@microsoft.com...
> > Are we ever going to see an update regarding the USB devices and Vista not
> > recognizing them. I have three computers I am currently working with that
> > have Windows Vista and all of them have problems with Vista recognizing
> > and
> > installing USB devices. Why do we need to point Vista to the Windows
> > folder
> > when it should automatically go there when trying to find drivers for USB
> > devices. Why do we need to install devices at all when they are plug and
> > play
> > and do not even come with devices and eyt Vista does not even recognize
> > them.
> > I think a good patch or update is in need here for us customers who have
> > paid
> > for Vista and not gotten what they bargained for. A simple update should
> > not
> > be hard to figure out when you are touting the benifits of Vista and yet
> > it
> > still has problems that you fixed with Windows XP...
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://windowshelp.microsoft.com/com....vista.general
>
>