windows dvd maker crashes every time!

darkmage91

I add then hit next, then crash. I send the info in but nothing. this is
really aggravating.
Problem signature
Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03e6a8ed
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Extra information about the problem
Bucket ID: 381489676

zachd [MSFT]

That's a pretty unique crash. In a day or so, can you hit it again several
times and send those reports in? =\

--
Speaking for myself only.
See for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"darkmage91" <> wrote in message
news:...
>I add then hit next, then crash. I send the info in but nothing. this is
> really aggravating.
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: DVDMaker.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b0
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 03e6a8ed
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> Extra information about the problem
> Bucket ID: 381489676
>

cyseow

Hi there...

I also have the same problem as darkmage91. Below is my problem signature.

Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDMaker.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b0
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 05cdb5ed
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

What should i do to remove the problem.

Thanks for you help

zachd [MSFT]

That's a crash in a random unknown component. I don't know your technical
level: you could potentially get more data here through installing WinDBG
(Windows Debugging tool) and looking at the generated DMP file, but my
psychic powers won't work against the data you provided. Otherwise you
could ask actual technical support for help. If I were them, I'd want to
look at the DMP file in question, but I'm sure they have better solution
paths.

--
Speaking for myself only.
See for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"cyseow" <> wrote in message
news:...
> Hi there...
>
> I also have the same problem as darkmage91. Below is my problem signature.
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: DVDMaker.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b0
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 05cdb5ed
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 1703
> Additional Information 2: 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
>
> What should i do to remove the problem.
>
> Thanks for you help